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Tilton Cleaning & Restoration

Carpet Cleaning, Oriental Rug Cleaning, Upholstery Cleaning,

About us

Tilton cleaning operated by michael tilton since 1977. We always make sure our customers are 100% satisfied. Professionalism means being polite and informative. Taking great care of the furnishings in your home . We are experts through experience and industry education. We know how to provide a pleasant service experience while in your home. We are bonded, insured, have industry certifications and the work is 100% guaranteed. We will return to your home or business no questions asked and at no charge to re-clean any area. Just call michael. We have completed 50000+ jobs.

Business highlights

48 years of trusted experience
Emergency Services Offered

Services we offer

Carpet, rug, & upholstery cleaning, repair, & restoration. Tile & Grout cleaning, Water & fire damage restoration. Commercial carpet cleaning, mattresses, leather furniture & odor removal.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

20%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9513 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
6%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 426-450 of 513 reviews

Karen C.
02/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Very responsive, with great explanations of the services provided.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Donna B.
02/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: clean 14ft sectional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$120

Gilles B.
02/2015
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
unknown
Description of Work: clean oriental carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alex D.
02/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Teresa L.
01/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: Large basement area cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Nina P.
01/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98

Rahul B.
01/2015
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: The company did not have enough hose to reach from their truck to my townhouse. They suggested that I request a refund on the deal.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Tilton Cleaning & Restoration
Hello The deal stated that it was valid only for homes and townhouse condos and not for apartment buildings because of the type equipment we use. Mr Rahul lived in an apartment. Because you purchased the deal I decided to go down to your apartment to try to see if we could reach it from the parking area. There was no way to make it unfortunately. Thank you for purchasing the deal and we hope to be of service to you in the future Thank you Mike Tilton

marilyn S.
01/2015
5.0
carpet cleaners, ceramic tile
  + 0 more
.
Description of Work: Last Chance! $99 for Tile & Grout Cleaning or Carpet Cleaning!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Karen S.
12/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Ruth F.
12/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Tilton Cleaning & Restoration
Thank you. It was a pleasure doing business with you Mike Tilton

Susannah B.
12/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Peter B.
12/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Fay C.
10/2014
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
unknown
Description of Work: they cleaned an 18 foot oriental runner. They did a nice job and I would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$99

Brian F.
10/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned our family room carpet. Looked fantastic!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

G G.
10/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Picked up, cleaned and returned several large area rugs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200

Susan M.
10/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned basement carpet and stairs (stairs were beyond the $99 Angie's List special offer. Fit me in to his schedule because we needed last minute cleaning before house went on market. Came on time, was efficient, and no mess was left. Did a good job - our carpets had stains and he was able to remove some but not all. That was expected because we had had the carpets cleaned 2x prior with the same stains remaining. Good job. Hire him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Tracy W.
10/2014
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
unknown
Description of Work: I took advantage of Angie's List Big Deal and was able to clean 5 Oriental rugs of various sizes. They were prompt, professional, and very understanding when I asked them to hold on to my rugs for longer than anticipated, while renovations were finished. There was some bleeding on one rug, which they informed me about. What they didn't say about that same rug was that the fringe was shedding and disintegrating, and continues to do so. The other rugs look great. |

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$300

Peter B.
09/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Arthur C.
09/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They were prompt, courteous, and did a fine job. I will use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tad B.
09/2014
5.0
carpet cleaners, ceramic tile
  + 0 more
unknown
Description of Work: Ordered 3 rooms of carpet cleaning for $99. Be sure to read fine print - if you actually have 3 rooms under the sq ft limit, you have really small rooms. Anyway, Mike came and cleaned our basement carpet; it's one large room about 25' x 12'. He was fast and did a great job. Got out a tough old dog urine stain, which was impressive. Of course, basement carpets are tough because you risk the musty smell due to mildew and moisture. That happened, but the smell was already there before his work, so it wasn't his fault. Some day I'll pull the carpet and replace with tile, that's likely the only solution. In the meantime, my carpet is clean!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Tilton Cleaning & Restoration
Hi [Members Name], Thank you for bringing that up. It will help Angie's customer better understand what they are getting. With regard to the fine print. It says 3 rooms up to 450 square feet. Basically we will clean 450' for the special, even it is 1-4 rooms. Every company gives a size limit on their coupons, so whoever buys our deal will get a total of 450 square feet cleaned. Thanks again Michael Tilton

Yael H.
09/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaning was fine. The first time they arrived, I thought they would clean the rugs on the spot, or take them for cleaning. Instead, they evaluated and returned for 2 of the rugs at a later date. Not a huge deal, and all came out beautifully clean at the end, including a very stained dining room rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Jonathan A.
08/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: Cleaned two couches.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Celia T.
08/2014
4.0
carpet cleaners, ceramic tile
  + 0 more
unknown
Description of Work: They came to clean my kitchen floor tile. He was professional, punctual, got the work done quickly, and didn't try to talk me into anything extra. The only reason I didn't give an "A" overall rating was simply because they only use clear sealer for the grout. I needed a colored grout to match the existing grout. Some grout color remained after the cleaning and some didn't, which means the grout is uneven now. Clean, but uneven. But the gentleman didn't charge more for the extra large area he had to clean. So it was fair. I'd have them back for sure.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Ron H.
08/2014
5.0
oriental rug cleaning
  + -1 more
unknown
Description of Work: I purchased a big deal for $99 for $200 worth of oriental/area rug cleaning. It was fine. We were satisfied.
Rating CategoryRating out of 5
Yes, I recommend this pro

Monica M.
07/2014
5.0
oriental rug cleaning
  + -1 more
.
Description of Work: Cleaning of 3 wool rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

20 Crest Rd, Natick, MA 01760

www.tiltoncleaning.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
9:00 AM - 4:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Oriental Rug Cleaning,
Upholstery Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
Water & Smoke Damage

FAQ

Tilton Cleaning & Restoration is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 9:00 AM - 4:00 PM

Tilton Cleaning & Restoration accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Tilton Cleaning & Restoration offers free project estimates.
Yes, Tilton Cleaning & Restoration offers eco-friendly accreditations.
No, Tilton Cleaning & Restoration does not offer a senior discount.
Yes, Tilton Cleaning & Restoration offers emergency services.
Yes, Tilton Cleaning & Restoration offers warranties.
Tilton Cleaning & Restoration offers the following services: Carpet, rug, & upholstery cleaning, repair, & restoration. Tile & Grout cleaning, Water & fire damage restoration. Commercial carpet cleaning, mattresses, leather furniture & odor removal.

Contact information

20 Crest Rd, Natick, MA 01760

www.tiltoncleaning.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
9:00 AM - 4:00 PM