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Tilton Cleaning & Restoration

Carpet Cleaning, Oriental Rug Cleaning, Upholstery Cleaning,

About us

Tilton cleaning operated by michael tilton since 1977. We always make sure our customers are 100% satisfied. Professionalism means being polite and informative. Taking great care of the furnishings in your home . We are experts through experience and industry education. We know how to provide a pleasant service experience while in your home. We are bonded, insured, have industry certifications and the work is 100% guaranteed. We will return to your home or business no questions asked and at no charge to re-clean any area. Just call michael. We have completed 50000+ jobs.

Business highlights

48 years of trusted experience
Emergency Services Offered

Services we offer

Carpet, rug, & upholstery cleaning, repair, & restoration. Tile & Grout cleaning, Water & fire damage restoration. Commercial carpet cleaning, mattresses, leather furniture & odor removal.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

20%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9513 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
6%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 301-325 of 513 reviews

AMY F.
11/2012
5.0
carpet cleaners, upholstery cleaning
  + 0 more
A great experience from start to finish. Michael arrived on time, got his equipment set up and got straight to work. All of the rugs and sofa came perfectly clean. There was no mess, nor did he disturb anything else in the house as he was working. The only equipment that came into the house was the hose set up that did the actual cleaning- the actual machine is mounted on the truck, so there was no mess coming in from the outside. I was perfectly satisfied and recommend him without hesitation.
Description of Work: Michael cleaned one full sized sofa and 6 area rugs of different sizes. One of these was a hand made oriental rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$290

Linda M.
11/2012
5.0
oriental rug cleaning
  + -1 more
Purchased a Big Deal with Angie's List. I called them and they came over and picked up the rugs and moved the furniture. Called me a couple of day's later and said the rugs were done. They even layed the rugs down and moved the furniture back for me.
Description of Work: $99 for $200 Worth of Oriental/Area Rug Cleaning!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Karen S.
11/2012
5.0
carpet cleaners
  + -1 more
Tilton Cleaning was very flexible. Added area rugs and carpets to the job as I asked. Spot cleaned kitchen floor as a test to make sure his equipment would be effective. Did some spots by hand as well.
Description of Work: Took advantage of an Angie's List deal for $99 for Grout cleaning. Used it for my marble floor in my kitchen and downstairs bath. Then had carpet's cleaned as well. Very pleased with the grout cleaning and carpet cleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$376

KASHA G.
11/2012
5.0
carpet cleaners, upholstery cleaning
  + 0 more
It was great. I had purchased the Angies list special. They called me to schedule it. Came as scheduled. Guy was very nice and polite and responsive. THey went out of their way to help me get the biggest bang for my buck- so I got great clenaing without wasting money. They put all the furniture up on blocks to protect it. It was easy, fast, proefssional and made my rugs look new again. I'll definitely use them in the future.
Description of Work: Cleaned 4 area rugs and my couch cushions

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Paul B.
11/2012
5.0
ceramic tile
  + -1 more
Nice job. Punctual. Thorough. Easy to work with.
Description of Work: Tilton Cleaning power cleaned the tile and grout in my mudroom and kitchen to like new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Maryanne S.
11/2012
5.0
carpet cleaners
  + -1 more
They were very responsive and professional. They came out soon after I called them. The job was done well.
Description of Work: Tilton cleaning steam cleaned my rugs. They also brought one rug back to their warehouse to de-moth it. This was completed in a relatively brief period of time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

elizabeth B.
11/2012
5.0
carpet cleaners
  + -1 more
They were easy to work with, on time and polite
Description of Work: They cleaned my oriental rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

DOROTHY T.
10/2012
5.0
carpet cleaners
  + -1 more
The Tilton staff was very polite and easy to work with. They were on time, and the rug came back very clean, soft, and with no scent of cleaning products. Great job. Would use again.
Description of Work: Cleaning of a large area rug - the rug is fine quality wool , the problem was some mud and general dirt, from childrens' feet , lots of pet hair, plus a few small stains The Tilton staff was very polite and easy to work with. They were on time, and the rug came back very clean, soft, and with no scent of cleaning products. Great job. Would use again. l

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

ROBERT W.
10/2012
5.0
oriental rug cleaning
  + -1 more
)Did that up above. In addition I preferred to have the carpet washed and rinsed and air dried as is traditional for orientals rather than using one or those big scrubbing machines. That is why they took it back to their facility. I'm very happy with the results!
Description of Work: After phone discussion about buffet sitting on the carpet, it was decided that I would emty the buffet and we could slip the carpet outfrom under the leg He came on time and measured the carpet (about 8x11-bigger than the Big Deal offer, agreed to $20 more and he took the carpet. They washed it and returned it as they predicted on September 13. It looked brighter and the colors were more intense than before cleaning. Very polite, He evaluated an old walltowall that needed replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Lori R.
10/2012
5.0
carpet cleaners, upholstery cleaning
  + 0 more
The carpet in our basement had gotten some bad stains in it. There is also a trail from where our dog comes into the basement from his dog door and goes up the stairs. The weird stains in the carpet were taken care of, but the 'trail' still remained. I spoke to Mike about it and he said they would be happy to try it again. When Sandy returned to do the kitchen chairs, he went back over the 'trail' again. Unfortunately it still didn't totally disapear. Mike called us a couple days later to see how it was. He expalined that sometimes stains in carpet become permanent, but he was willing to come over one more time to try again. It got better the 3rd time, but still is there. I am disappointed that it doesn't seem like it can come clean, but I really appreciate Mike's willingness to try to clean it again two more times. We would use Tilton again.
Description of Work: We had Tilton come to clean the carpet in our basement and going up the stairs. We had them come back a couple weeks later to clean our fabric kithchen chairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

natalie S.
10/2012
5.0
carpet cleaners
  + -1 more
I thought they were good all around. They were efficient and did their job.
Description of Work: I had a Big Deal for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Myrna M.
09/2012
5.0
carpet cleaners
  + -1 more
The Tilton agent arrived promptly and removed the rug from my living. Returned within 2 weeks and placed the rug down This is a big convenience as I did not have to remove and carry the rug to the company and have always had difficulty putting the rug(s) back down.Went very well and will use Tilton again
Description of Work: 8X10 wool rug was picked up and returned within 2 weeks cleaning was excellent the advantage for me was the pick up of the rug and returning the rug, placing on floor. This is very convenient as I have difficulty doing by myself. The agent was very courteous and prompt.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Deb M.
08/2012
5.0
carpet cleaners
  + -1 more
Went very well. In retrospect, I should have asked for the price up front and Tilton should have told me what to expect. The $120 price, before the 35% first time customer Angie's List intro discount felt very high. $78 seemed reasonable, especially given that they picked up and delivered from the next town over.
Description of Work: Pickup, cleaning and delivery of two oriental runners (rugs).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$78

Response from Tilton Cleaning & Restoration
Hello Member, I'm sorry for any misunderstanding that happened. Our prices range from $2.00-2.50 per square foot depending on the type of rug. In your situation we charged you $2.00 per square foot. I know it may have seemed high, but you had 60 square feet of rugs. I think you would find if you shopped around that the prices for in-plant cleaning with pick and delivery is in our range with some much higher. I hope to do business with you in the future. Thank you, Michael Tilton

Richard B.
05/2012
5.0
carpet cleaners
  + -1 more
Excellent experience. The man who came was pleasant and courteous, explained what he was doing, and answered questions as they came up. When he left, he explained the drying time, and what to anticipate over the next 24 hours. Very professional, fair price, and excellent service. Would certainly use them again.
Description of Work: Had 3 bedrooms, hallway, stairs, and 3 area rugs cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Jeanne A.
04/2012
5.0
carpet cleaners
  + -1 more
The person who cleaned came right in, introduced himself, came right in and started work. I had moved out the small, light pieces of furniture. He vacuumed first, then cleaned the carpets. It was relatively fast. He placed protective papers under the pieces of furniture that could not be moved. He explained how long it would take the carpets to dry. He told me I could walk on them right away, but might want to wait to move the light pieces of furniture back into the room.
Description of Work: Tilton cleaned my family room wall-to-wall carpet, the steps to the family room, and the small matching carpet pieces at the bottom of four steps and by the slider, and the front hall stairs. I have used them several times for this room; they have also cleaned my front hall wool rug, and half of my dining room rug. I have found them very reasonable, easy to schedule appointments with, and willing to clean parts of rugs, if asked. I have almost always gotten a follow-up call to ask how the cleaning went.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

hope L.
04/2012
5.0
carpet cleaners
  + -1 more
I've used Tilton's for over ten years. They come on time, are professional and do a great job of cleaning my rugs and couches.
Description of Work: 2 rugs cleaned with bad dog related spots.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Ellen D.
04/2012
5.0
carpet cleaners
  + -1 more
They were terrific. We msssed up on the date for the first booking and they graciously rebooked for me. The carpets they had to clean were a mess and they did an exceptional job. I added their number to my phone for future work
Description of Work: They cleaned carpets in three rooms, one stairwell and two large hallways. They added the traffic area of an extra bedroom for free.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Michael S.
04/2012
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Excellent service, I have been using them for uears. For area (braided rugs), they take them to their shop to thoroughly clean and "dry" (delivery is free).
Description of Work: Family Room rug cleanning Full sofa cleanning Braided rug cleanning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$300

DENISE B.
04/2012
5.0
carpet cleaners
  + -1 more
Arrived promptly. Measured carpets to be cleaned. Provided an estimate. Asked what furniture should be moved and moved that furniture. Performed the work. Have used Tilton's for many years and have always been very satisfied with their work. Tilton's has also taken area rugs off site to be cleaned with good results. Mike has been especially helpful with removing stubborn stains.
Description of Work: Cleaned both area and wall to wall carpets and stairway runner.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Shelly H.
04/2012
5.0
carpet cleaners, upholstery cleaning
  + 0 more
As I said I will be using them again soon!
Description of Work: I have used Tilton for about 10 years. They are very responsive to all needs. I have plans to use them in May. They have called me to schedule a cleaning when they saw I have not done it resently! It is a good reminder. Schedule in early November for the holiday cleaning, they get busy. I might look into the tile cleaning that is a new service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

martha L.
04/2012
5.0
carpet cleaners
  + -1 more
Responded quickly to request for service Arrived on time Was thorough Very polite, and professional Hard worker
Description of Work: Flooding in basement required extensive drying and cleaning of carpeting. And some removal. He used giant fans to sped the drying, was very accommodating. Very reliable and knowledgable. Also sanitized he area to prevent mold from setting I.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

DENISE B.
03/2012
5.0
carpet cleaners
  + -1 more
The Tilton’s representative was on time, completed an estimate by measuring the carpets to be cleaned, and cleaned the rugs with excellent results including stained areas. Have used this company for many years.
Description of Work: They have done carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$266

AVA B.
03/2012
5.0
carpet cleaners, upholstery cleaning
  + 0 more
We have been pleased with them. The work has been courteously and well done. They are people we would call again.
Description of Work: We have had rug cleaning and upholstery cleaning.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

susan C.
03/2012
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Their service was great. They are a small company. They are a pleasure to work with. I have been using them for years.
Description of Work: They cleaned my oriental rugs and upholstery.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tom C.
03/2012
5.0
carpet cleaners
  + -1 more
Their service went very well. The price was reasonable and they came when they were scheduled. They did a good job.
Description of Work: They did our carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Tilton Cleaning & Restoration
Hello Member, Thank you very much for the kind words and for your patronage Michael Tilton

Contact information

20 Crest Rd, Natick, MA 01760

www.tiltoncleaning.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
9:00 AM - 4:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Oriental Rug Cleaning,
Upholstery Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
Water & Smoke Damage

FAQ

Tilton Cleaning & Restoration is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 9:00 AM - 4:00 PM

Tilton Cleaning & Restoration accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Tilton Cleaning & Restoration offers free project estimates.
Yes, Tilton Cleaning & Restoration offers eco-friendly accreditations.
No, Tilton Cleaning & Restoration does not offer a senior discount.
Yes, Tilton Cleaning & Restoration offers emergency services.
Yes, Tilton Cleaning & Restoration offers warranties.
Tilton Cleaning & Restoration offers the following services: Carpet, rug, & upholstery cleaning, repair, & restoration. Tile & Grout cleaning, Water & fire damage restoration. Commercial carpet cleaning, mattresses, leather furniture & odor removal.

Contact information

20 Crest Rd, Natick, MA 01760

www.tiltoncleaning.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
9:00 AM - 4:00 PM