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Tilton Cleaning & Restoration

Carpet Cleaning, Oriental Rug Cleaning, Upholstery Cleaning,

About us

Tilton cleaning operated by michael tilton since 1977. We always make sure our customers are 100% satisfied. Professionalism means being polite and informative. Taking great care of the furnishings in your home . We are experts through experience and industry education. We know how to provide a pleasant service experience while in your home. We are bonded, insured, have industry certifications and the work is 100% guaranteed. We will return to your home or business no questions asked and at no charge to re-clean any area. Just call michael. We have completed 50000+ jobs.

Business highlights

48 years of trusted experience
Emergency Services Offered

Services we offer

Carpet, rug, & upholstery cleaning, repair, & restoration. Tile & Grout cleaning, Water & fire damage restoration. Commercial carpet cleaning, mattresses, leather furniture & odor removal.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

20%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9513 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
6%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 226-250 of 513 reviews

Carla R.
06/2013
5.0
carpet cleaners
  + -1 more
Fantastic job. Tech was on time, cleaned the carpet quickly and thoroughly. The carpet looked brand new and dried by the next morning. He was even able to get some stubborn stains out. Kudos to Tilton, I will definitely use them again.
Description of Work: Cleaned 3 rooms and a hallway of white carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Brett F.
06/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Very well. Michael showed up on time, inspected the work to be completed, and followed through at the agreed price point. It was raining the day he arrived so he put down a drop cloth to ensure he kept the house clean. Excellent service. I'd use them again and recommend Tilton to others.
Description of Work: Cleaned couch and chair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

John S.
06/2013
5.0
carpet cleaners
  + -1 more
Michael did a really great job cleaning the tile in our house. We have a lot of tile and the house we purchased was absolutely filthy and disgusting. His cleaning completely transformed the tile and the smell. We were so happy we had this done before moving in and will definitely be using him again for any tile or carpet cleaning. Highly recommended.
Description of Work: Steam and cleaned tile throughout house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

audrey K.
06/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
the service appointment was easy to set up. they were prompt and courteous. that said, i was totally unimpressed with the work. my couch is two years old. it didn't look so different once it dried. UPDATE - the provider followed up with service, and cleaned the couch again. the couch is so much improved. he was courteous, professional, and explained that the type of fabric contributes to the pillage on the couch and how it looks. that said, with the second cleaning, i saw a definite improvement. i give them a try again in the future.
Description of Work: vacuumed the couch -- wet vac

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Carolyn B.
06/2013
5.0
carpet cleaners
  + -1 more
It went extremely well and I would use him again
Description of Work: Mr Tilton cleaned rugs in two bedrooms and a sectional couch. He is extremely professional and pleasant. There was a stain that reappeared on a rug and he returned to take care of this. I would recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

John C.
06/2013
5.0
upholstery cleaning
  + -1 more
Everything about Tilton was professional, from the first telephone contact where they returned my call within 24 hours, to the technician who came out to clean our furniture (his name escapes me right now, but I think his name was Michael). He was professional and courteous, even happily answering questions from my 4 year old and 3 year old! We purchased a big deal that covered the sofa and loveseat, which are both around 12 years old and have only been cleaned one other time. The technician noted that he might not be able to restore them to new looking condition with the cleaning service, but proceeded to work professionally and diligently going over each piece until he was satisfied that it looked as good as he could make it look with cleaning alone. We didn't expect either piece to look like new again, but Tilton definitely exceeded our expectations and we are happy with the results. We would not hesitate to hire them again when the need arrises.
Description of Work: Cleaned a sofa and a loveseat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

William A.
05/2013
5.0
carpet cleaners
  + -1 more
3 Persian rugs were picked up, cleaned, and returned to us within a few days. Excellent job!
Description of Work: Persian rug cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Louis C.
05/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They have been cleaning my carpet for years. They do a great job. The prices are also very good. I would definitely recommend him to others.
Description of Work: Carpet and upholstery cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

NANCY C.
05/2013
5.0
carpet cleaners
  + -1 more
Everything went perfectly. He (the cleaner) was informative, polite and patient with my questions. The rug looks new! I used one of the special deals and it was the perfect way to try out the service. I will call Tilton Cleaning again. Glad I found them through Angie's List.
Description of Work: Clean our wool carpet, wall to wall, two rooms and a hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Thomas C.
05/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Work was very well done. Couches came out clean and we were pleased with the stain removal on our carpeted stairs. We will definitely use Tilton Cleaning again!
Description of Work: Cleaned love seat, sofa, and carpeted stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Stacia W.
05/2013
5.0
carpet cleaners
  + -1 more
We hired Tilton Cleaning to clean our carpets after we had moved out of our apartment. When we scheduled the appointment, we spoke directly to Mike Tilton, the owner. Mike explained that generally they prefer to use the van for carpet cleaning, and to run hoses into the home/apartment from the van. However, because this setup wouldn?t be possible due to the way our building was configured and the way the parking situation was, they would need to use a portable cleaner. On the day of the cleaning, there was a slight miscommunication ? the employee initially sent out didn?t realize that he would need to use a portable cleaning unit. The employee immediately got in touch with Mike, who was on another job at the time, and Mike arranged to come to our unit with the portable cleaner as soon as the job he was at was completed, and he gave us a time estimate. Mike called ahead to let us know he was on his way, and he arrived when he had estimated he would. Mike worked efficiently and was very friendly, and he did a great job cleaning our carpets. Aside from the glitch with the miscommunication over whether a portable unit was needed to clean our apartment, everything else went great. We would definitely use Mike again and recommend him to others.
Description of Work: Cleaned carpets in a 1 bedroom apartment.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

John B.
05/2013
5.0
carpet cleaners
  + -1 more
Tilton Cleaning was very easy to work with. They responded immediately each time and scheduling was done quickly. They arrived on time, went over the job, started work and completed it within the time agreed to. They were very thorough and professional. The results of their work were very satisfying. They explained after looking at the carpet which areas might be a problem and then worked to fix problem areas. Tilton Cleaning will be the first one we will call next time we need carpet cleaning done.
Description of Work: Cleaned three rooms, hall way and two sets of stairs. Three different visits to complete our work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

H. V.
05/2013
5.0
upholstery cleaning
  + -1 more
Very happy. He dd a great job and because of that I asked for a prince to clean the carpets.
Description of Work: Cleaned my white sofa w/cushions and 2 seats of dining room chairs

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Robert M.
05/2013
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Gentleman was very polite, professional, and thorough. Gave me his honest opinion and options for cleaning the rugs, and suggested that he clean them in-house which I didn't know was an option. He was done in only about an hour and the rugs looked great.
Description of Work: Inspected and cleaned two oriental/area rugs in-house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Ernest J.
05/2013
5.0
carpet cleaners, ceramic tile
  + 0 more
Very professional. A few stains could not be removed, which was disappointing. It is highly likely it was not his fault they would not come out.
Description of Work: tile and carpet cleaning

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Barbara T.
05/2013
5.0
ceramic tile
  + -1 more
Excellent. Jim Tilton a pleasure to work with and does great job.
Description of Work: Kitchen, entry and bathroom floor tile cleaned thoroughly

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Paul L.
05/2013
5.0
oriental rug cleaning
  + -1 more
It was a good experience. I would use them again.
Description of Work: Tilton Cleaning & Restoration cleaned an oriental rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Dianna D.
04/2013
5.0
carpet cleaners
  + -1 more
They were a family owned business, that picked it up and dropped it off when finished cleaning.
Description of Work: They cleaned an oriental carpet for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Christa D.
04/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Very punctual and professional.
Description of Work: Tilton steam cleaned my sectional and it came out great. They have also cleaned a large oriental rug for us and we are very happy with their service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Ann O.
04/2013
5.0
upholstery cleaning
  + -1 more
Overall it was a fine experience. The man who came to do the cleaning was on time and did a great job. We would recommend this company and use them again.
Description of Work: the company came and cleaned our sofa and a chair. they did an excellent job and were a pleasure to work with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Young K.
04/2013
5.0
upholstery cleaning
  + -1 more
Mr. Tilton call me back the same day I left a voice mail to make an appointment. He was able to schedule me in within a week. I told him I have very old house with soft pine floors and asked him to protect the floors. He came right on time and brought a large drop cloth to put under the couch and loveseat as promised. After examining the couch and loveseat he explained to me why some patterns might bleed and asked me if I still wanted to proceed. He did a thorough and professional job and he was very courteous. He treated my house as his own. When my wife returned from her work, she was very pleased with the result.
Description of Work: Tilton Cleaning & Restoration cleaned three cushion sofa (on first floor) and two cushion loveseat (on second floor) that were last cleaned more than 10 years ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Mindy S.
04/2013
5.0
ceramic tile
  + -1 more
Great Job, very nice, on time. I will call them again.
Description of Work: Cleaned the grout in two bathrooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

David D.
04/2013
5.0
oriental rug cleaning
  + -1 more
They did an excellent job with several oriental rugs. Michael was on time for the pickup despite a fairly large snow storm the day before. After the cleaning, he sent me email saying that some ink had bled from the back to the front of a couple of the rugs (he sent photos showing this) and so he was going to keep them for a while longer to de-ink them. It took a while (several weeks) which was fine; he had asked me if I wanted the other rugs back right away and I said no. He reported in several times so I knew what was up, along with giving me a bit of detail on how ink is removed. In the end, he delivered the rugs with no ink bled-through right after yet another snow storm! He was helpful and informative and I highly recommend him.
Description of Work: I had several hand-knitted oriental rugs totally (about) 200 sq ft; Michael picked them up, cleaned them and returned them to my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$200

Marcia C.
04/2013
5.0
oriental rug cleaning
  + -1 more
They cleaned two oriental rugs with the coupon and I paid $100 extra to have two more oriental rugs cleaned. The cleaning took a couple of weeks. He was very pleasant and the rugs were certainly clean when he brought them back!
Description of Work: I purchased a deal for $99 for $200 worth of oriental rug cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Mary C.
03/2013
5.0
carpet cleaners, ceramic tile, oriental rug cleaning
  + 1 more
Mike Tilton was a dream to work with. I had purchased 2 coupons from Angie's List - used one for tile and one for cleaning the oriental rug. Once we set an appointment, Mike was right on time. He was polite, thorough, and respectful. He got to work on the tile in the shower (which was a challenge). When his normal approach didn't work as well as he liked on one section of the tile, he got down on his knees and scrubbed until he got the result we wanted. Definitely went the extra mile. He cleaned the area rug in place, making sure to move furniture out of the way first. The 15-yo rug turned out looking like new, and I felt like he treated my furniture like it was his own. He took the oriental rug back to his workspace to clean. It was so much brighter when it came back! It looks great. The person delivering the rug even helped me place the rug and move the furniture back in place.
Description of Work: Cleaned tile and grout in a shower and in back hallway Cleaned 9x12 oriental rug Cleaned 8x10 area rug

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Contact information

20 Crest Rd, Natick, MA 01760

www.tiltoncleaning.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
9:00 AM - 4:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Oriental Rug Cleaning,
Upholstery Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
Water & Smoke Damage

FAQ

Tilton Cleaning & Restoration is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 9:00 AM - 4:00 PM

Tilton Cleaning & Restoration accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Tilton Cleaning & Restoration offers free project estimates.
Yes, Tilton Cleaning & Restoration offers eco-friendly accreditations.
No, Tilton Cleaning & Restoration does not offer a senior discount.
Yes, Tilton Cleaning & Restoration offers emergency services.
Yes, Tilton Cleaning & Restoration offers warranties.
Tilton Cleaning & Restoration offers the following services: Carpet, rug, & upholstery cleaning, repair, & restoration. Tile & Grout cleaning, Water & fire damage restoration. Commercial carpet cleaning, mattresses, leather furniture & odor removal.

Contact information

20 Crest Rd, Natick, MA 01760

www.tiltoncleaning.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
9:00 AM - 4:00 PM