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Tilton Cleaning & Restoration

Carpet Cleaning, Oriental Rug Cleaning, Upholstery Cleaning,

About us

Tilton cleaning operated by michael tilton since 1977. We always make sure our customers are 100% satisfied. Professionalism means being polite and informative. Taking great care of the furnishings in your home . We are experts through experience and industry education. We know how to provide a pleasant service experience while in your home. We are bonded, insured, have industry certifications and the work is 100% guaranteed. We will return to your home or business no questions asked and at no charge to re-clean any area. Just call michael. We have completed 50000+ jobs.

Business highlights

48 years of trusted experience
Emergency Services Offered

Services we offer

Carpet, rug, & upholstery cleaning, repair, & restoration. Tile & Grout cleaning, Water & fire damage restoration. Commercial carpet cleaning, mattresses, leather furniture & odor removal.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

20%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9513 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
6%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 151-175 of 513 reviews

Susan O.
05/2014
5.0
carpet cleaners
  + -1 more
Very responsive; quick pickup and delivery.
Description of Work: Cleaned 8 x 10 wool rug

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Heidi S.
05/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Great communication. Quick service, very knowledgeable.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Lois A.
05/2014
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
I found Mike on an Angie's List deal. I was about to have renovations done in my home. Mike was willing to hold off on the job and schedule it when the renovations were done. He also held the rug a few extra days when the job went a few days over schedule. The rug is wool and has an ivory background. It had not been cleaned in a couple of years. The cleaning job was excellent and the rug looks almost new. I will definitely use Mike again
Description of Work: Picked up rug, cleaned it, and returned it to my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Gail M.
05/2014
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
They came as promised and carried away all four carpets for steam cleaning. Returned them a few weeks later and laid them back out where they belonged (moved furniture to get them straight) They look great.
Description of Work: Took four oriental carpets for cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

H. V.
04/2014
5.0
carpet cleaners
  + -1 more
Wonderfully, he was on time, he didn't waste time w/chit chat and got down to work immediately. He was helpful, personable and even my pets liked him- They'd better, they make a mess of my furniture.
Description of Work: I wrote in a price from memory but the contractor cleaned my white couch and 2-3 chair cushiions

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

john G.
04/2014
5.0
carpet cleaners
  + -1 more
The rug looked much better. It wasn't perfect but I believe they got all the spots that were possible out-- the rug had not been cleaned in a long time. They were professional; the price was fair; the rug came back faster than I had anticipated (i.e., they were great on schedule); and I would use them again.
Description of Work: Provider picked up my rug and helped me get it rolled it, took it to his establishment, cleaned it, returned it to my home, and helped unroll it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$233

Roberta R.
04/2014
5.0
carpet cleaners
  + -1 more
excellently. Mike took special care with this rug.
Description of Work: cleaned a custom made wool rug

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David M.
04/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I contacted Tilton Cleaners on Friday, March 28th and received an immediate response both by text and phone. They were able to come to clean a sofa which needed emergency cleaning on Monday, March 31 in the morning. They were on time, did a great job and offered a very affordable price! I found their service and professionalism to be top notch!
Description of Work: Steam cleaned a 3 piece sectional sofa and as well steam cleaned a set of stairs at the entryway to my 4th floor unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Susan M.
03/2014
5.0
upholstery cleaning, oriental rug cleaning
  + 0 more
I was very pleased with the entire experience. The rugs look beautiful. One in particular had a number of pet and other stains on it, and I was amazed at how much better it looked after the cleaning. Service was fabulous. They picked up the rugs and delivered them on time, and everything went very well. I would definitely use them again.
Description of Work: I bought a big deal ($99 for $200 of cleaning), and added more rugs to be cleaned to my order (4 rugs total, including one 8x10.)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

BEVERLY M.
03/2014
5.0
ceramic tile
  + -1 more
Polite, quiet and quick. Well done.
Description of Work: Cleaned three areas of Mexican and porcelain tile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

S H.
03/2014
5.0
carpet cleaners, floor cleaning
  + 0 more
The tiles look great. $99 is a good price. I won't pay anymore. The technician was a pleasure to have in my home to do work.
Description of Work: steam cleaned kitchen floor tiles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Claire M.
03/2014
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
arrived at stated time work on oriental rugs was wonderful
Description of Work: did a wonderful job in cleaning my 2 oriental rugs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Eric B.
03/2014
4.0
carpet cleaners, oriental rug cleaning
  + 0 more
Easy to agree upon at a pick up date and time. He called and asked if he could be late due to needing extra time at a preceding customer. That was fine, and he arrived as agreed. Carpet looks good afterwards. There was a blip on the return. First attempt returned the wrong carpet, even after I tried to describe the right one on the phone before the delivery. It was easy to agree upon a retry day and time and that worked out fine.
Description of Work: Picked up a 9-foot by 6-foot Oriental carpet, cleaned it, and brought it back.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Randy H.
03/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Matt was prompt, professional and did a good job
Description of Work: cleaning and scotch-guarding my 3-cushion sofa

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Franziska B.
03/2014
5.0
carpet cleaners, ceramic tile
  + 0 more
Great, friendly and efficient service. I would definitely use them again for all my future rug and tile cleaning. Thanks.
Description of Work: Partial cleaning of rug in new finished basement and cleaning of small tile area in entrance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Carolyn W.
03/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Everything looks great. He was very responsive to my inquiry, showed up on time, called me to work me in early when he had a job that finished early. I wish all my service providers were this good!
Description of Work: Cleaned a sofa, love seat, chaise lounge, and futon that were fairly heavily soiled with oily food stains and cat hair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

David G.
02/2014
5.0
ceramic tile
  + -1 more
It was an Angie's List Big Deal that we purchased. It turned out well.
Description of Work: We used Tilton Cleaning & Restoration.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

David B.
02/2014
5.0
ceramic tile
  + -1 more
It went well. We had him come back to do more work. He was punctual, polite, and cleaned up. He went right to work when he arrived.
Description of Work: This was a Big Deal for grout cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Joel F.
02/2014
5.0
ceramic tile
  + -1 more
Very impressed with final outcome of this service. Technician was prompt, courteous and hard working. We would use them again.
Description of Work: Cleaned floor tile and grout in three rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Ken M.
02/2014
5.0
oriental rug cleaning
  + -1 more
Answered all questions, easy to arrange pick up and return of rugs. Did a good job.
Description of Work: Purchased 2 "big deal" coupons to clean two oriental rugs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Katryna H.
02/2014
5.0
oriental rug cleaning
  + -1 more
Scheduling was very easy. They came and picked them up and returned them within a week, which was when they promised. I am very satisfied. I then had them come back a few days later to clean the hallway carpeting. They were pleasant and very easy to deal with.
Description of Work: I purchased two Big Deals to clean two oriental rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$198

Andrea T.
02/2014
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Michael Tilton picked up the rugs early AM as arranged. Did a great job cleaning my white background (but stained) rugs. Delivered them at exact hour he said he would. Easy peasy!
Description of Work: Provider picked up 2 small rugs after multiple calls to arrange. Some delay in return due to family emergency.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Tilton Cleaning & Restoration
Hello (member name removed) I assume that you sent this review before I delivered your rugs today because as I said I do apolgize for not getting the rugs to you when I said but as you know now last week our family had two deaths and I got a little behind in my work due to it their illnesses. I'm sorry I didn't call you sooner and I hope you will understand that Tilton Cleaning a 35 yr old company that normally does what is says. Sincerely Michael Tilton

Lee T.
02/2014
5.0
oriental rug cleaning
  + -1 more
Very pleased with the services provided. Mike arranged to have the rugs picked up from our home at our convenience and about a week later delivered them back. Both rugs look so much better now.
Description of Work: Cleaned 2 area rugs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Kim R.
02/2014
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Tilton came to our home and was able to clean the area rug without leaving the house. His crew moved the furniture and gave follow up instructions for after the cleaning. We have used them in the past for a basement flood/clean up and they were tremendous at that time. We were thrilled to see the discounted offer to use his services again and the timing was perfect!
Description of Work: Clean an area rug

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Peggie T.
02/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They did a good job on the rugs. The upholstery could have been better? It was pricey, but better than me attempting it.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Contact information

20 Crest Rd, Natick, MA 01760

www.tiltoncleaning.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
9:00 AM - 4:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Oriental Rug Cleaning,
Upholstery Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
Water & Smoke Damage

FAQ

Tilton Cleaning & Restoration is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 9:00 AM - 4:00 PM

Tilton Cleaning & Restoration accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Tilton Cleaning & Restoration offers free project estimates.
Yes, Tilton Cleaning & Restoration offers eco-friendly accreditations.
No, Tilton Cleaning & Restoration does not offer a senior discount.
Yes, Tilton Cleaning & Restoration offers emergency services.
Yes, Tilton Cleaning & Restoration offers warranties.
Tilton Cleaning & Restoration offers the following services: Carpet, rug, & upholstery cleaning, repair, & restoration. Tile & Grout cleaning, Water & fire damage restoration. Commercial carpet cleaning, mattresses, leather furniture & odor removal.

Contact information

20 Crest Rd, Natick, MA 01760

www.tiltoncleaning.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
9:00 AM - 4:00 PM