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Thompson Overhead Doors Inc.

3.5(
2
)

Garage Doors

Reviews

3.52 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
50%
1
0%
Rating CategoryRating out of 5
quality
4.0
value
4.5
professionalism
3.5
responsiveness
3.0
punctuality
4.0
Write a review
Showing 1-2 of 2 reviews
Jakob P.
07/2018
2.0
garage doors
  + -1 more
Thompson installed my new garage door opener 3 years ago and recently installed a key pad. In the last 6 months my key pad and remotes only work about 75% of the time. I have had them out 3 times to troubleshoot and one of the times they told me the remotes are working now so there is nothing they can do. The other time they reprogrammed it and told me it is working now and the 3rd time they replaced the keypad thinking it might be faulty and only charged me for the part. I still have the issue and called them 2 weeks ago to see what could be done. I was told the service manager would call me. I never received a call. My experience with them started off well and since has been poor.
Description of Work: Repair issues with garage door opener
Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
3.0
$300
Frank L.
05/2018
5.0
garage doors
  + -1 more
Brian and Scott were totally professional. Extremely neat job, when they left, it was as if no work had been performed. Very pleasant men!
Description of Work: Replace Garage Dood and Opener
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro

    Contact information

    263 Eliot St, Natick, MA 01760

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Garage Doors

    FAQ

    Thompson Overhead Doors Inc. is currently rated 3.5 overall out of 5.
    No, Thompson Overhead Doors Inc. does not offer free project estimates.
    No, Thompson Overhead Doors Inc. does not offer eco-friendly accreditations.
    No, Thompson Overhead Doors Inc. does not offer a senior discount.
    No, Thompson Overhead Doors Inc. does not offer emergency services.
    No, Thompson Overhead Doors Inc. does not offer warranties.

    Contact information

    263 Eliot St, Natick, MA 01760