Reviews
4.410 Reviews
Showing 1-10 of 10 reviews
Kafi B.
12/2015
woodworking
+ -1 moreI wasn't happy with their service yet. There were still some pieces they missed. They didn't do complete work. We reached out to them but they never got back in touch with us. He kind of blew us off. The price was too much. They were punctual. They could have done better work. They could have replaced everything they said they were going to replace.
Description of Work: I have used Protect Painters. We had some rotten wood on their house and they replaced the majority of it. They also did the shed.
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$2,000
David K.
07/2015
house painters
+ -1 morePeter (owner) was responsive and punctual. Quote was reasonable. He was helpful in picking out colors and setting up time and work. Workers showed up without warning (which we kind of expected from other reviews). They kept leaving the gates of the back yard open and leaving rusty equipment there for days as well. Since we have dogs, those were problematic, and I kept having to move their stuff outside the gates. Results came out okay, though in areas is kind of sloppy (some color transitions between trim and main house paint is messy; some parts were scraped better than others, though we had some issues with the underlying materials, so some of that is excusable). Upon job completion, I noticed a lot of chipped paint scattered along the wall of the back yard. Concerned about lead, I requested a cleanup. They responded by power-washing the back, spreading the chips all over the back yard. That just made things worse. They also left their garbage in my recycling bin, which our town doesn't take kindly upon. Overall an okay job, but I wouldn't recommend it to a friend...
Description of Work: Painted exterior of house.
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$4,500
Kevin G.
10/2013
house painters
+ -1 moreProtect Painters was very responsive and came out within a day or two of our call/email to take a look at the house and give us an estimate. They very nice and honest, and provided some good advice on which areas to paint and where they didn't think we needed to paint. For some reason, despite promising to follow up with an estimate that day, and then again early the following week, we never actually received the estimate. They were responsive to our follow up--via phone, email, and text--but for whatever reason, even though they kept saying they'd send the estimate along, we never received it. We liked them and would have strongly considered using them...we were just a bit confused as to why the estimate never came.
Description of Work: We asked for an estimate to paint the exterior window trim of our house.
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Suzanne G.
11/2012
house painters, woodworking
+ 0 moreGood experience. Owner was very responsive and available. Came back to finish one undone area.
Description of Work: Paint exterior trim of my home. Scrape, replace rotted wood, prime and paint all exterior trim.
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Yes, I recommend this pro
$2,000
Nick F.
09/2012
house painters, pressure washing, replacement windows
+ 1 moreWe had the pleasure of working with Peter from Protect Painters, he was an absolute pleasure to work with. He came out very quickly to meet with us and discuss the project, he was the lowest estimate we received and was also the most thorough and detail oriented of all the estimates we received. Out of all the estimates, Peter spent the most time walking around the house offering tips and expert advice, listened to what we wanted, made great suggestions and pointed out several details which the other estimates failed to notice. Peter had a great eye for even the smallest details including the color of the door bell. We received the Estimate back within 1 day. When we decided to go with Protect Painters, Peter came back for a final consultation to discuss the details of the project, the schedule and help us decide on paint colors, he came back two additional times to put paint samples on the house to help us make a decision. The project was completed within 3 days according to schedule, all of the painters were respectful of the property, were careful not to make a mess and always cleaned up after they were finished. We needed to have gutter work performed on the house at the same time and Protect Painters were very flexible to work around the gutter contractors and waited to paint the gutters until after they were finished. Peter visited the job site every day to observe the progress and make sure details were not overlooked, he also made great suggestions on the color we used for the front door and steps. The finished product came out beautiful, lots of great compliments from neighbors. Peter and Protect Painters were wonderful to work with, we would definitely use them again and would highly suggest them to anyone looking for exterior paint work.
Description of Work: Project included entire exterior of house. Power Wash/Prime/Paint entire exterior of Aluminum Siding, scraped and painted all wood trim, filled nail holes, caulked around new windows, painted house foundation, painted 2 shutters, painted 2 stair cases, painted 2 doors, and painted front concrete retaining wall.
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Yes, I recommend this pro
$4,000
Marina K.
11/2011
house painters
+ -1 moreSee above!!! Overall, went well under conditions Nature dictated
Description of Work: Peter was excellent contact. Visited three times before job was scheduled. High expertise. We were dancing around rain storms stormed so work was done fast to avoid them. Preparation was excellent. Powerwash did not clean outside of gutters adequately.. I had asked that they be hand cleaned to remove dug in grime. Ended up having window and gutter cleaning outfit later hired do that. General quality of finish coat was excellent (best quality paint used),though it would have been nice if a few visible holes in shingles had been filled before painting. Also there was quite a bit of splatter on the storm windows after finish coat. Had to pay window cleaners extra $5 per storm pane to totally scrape them before cleaning. Job also called for spot reglazing and painting wooden sashes, They painted sash rails, then scraped to save time. Paulo scraped after paint was dry. Pretty good work...very little more for window cleaners to do. There were a few minor matters to be handled afterwards, e,g,,I thought there could have been more old paint removal from garage door; also,the wooden shutters were done hastily...the need for me to remove some mortar dust with light scrubbing also removed some new paint from crevices! However. I never saw the painter Peter promised to make corrections. I would have liked to have seen Peter visit more regularly (1X/day?) to check job progress and quality, but his two young Brazilian painters were very skillful and fast, and I have never seen two people work harder or longer to finish the job, 12-14 hours/day on Sat. & Sun. We had to tell THEM to take a lunch break! American workers can take a leaf from their notebook. They also painted my toolshed which came out quite well.All in all, a good job done under threatening weather conditions.
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Yes, I recommend this pro
$4,400
Jason T.
08/2011
house painters
+ -1 morePete was a pleasure to work with from the first estimate appointment. He was very personable and professional throughout the entire job. His team came in and did an extensive prep job and then a few days later completed the actual painting. Pete was very responsive on getting some "touch up" work done after the team had finished and made sure we were 100% happy before even hinting at a payment be made. We were very happy with the outcome and have gotten many comments from the neighborhood on how nice the house looks. Thanks, Pete!!
Description of Work: Home Exterior prepped and painted.
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Yes, I recommend this pro
$4,500
Brian G.
06/2011
house painters, pressure washing, replacement windows
+ 1 moreThis was a very positive experience. I called Protect Painters 1-800 number and received a prompt appointment with Peter Casapariello of the Natick franchise. I met with Peter to discuss the job, and he spent some time after I left looking at the house in detail to prepare a proposal. I received a very professional and detailed quote the day of the appointment. To my great surprise (delight) the estimate included replacing several deteriorated window sills with a pvc sill and reglazing several of the cellar windows prior to painting which is something I didn't expect from a painter. The bid was close to other bids I received but included additional work (sills, glazing) not included in other proposals, and was one of the reasons I chose Protect. Also, Peter was very professional and knowledgeable about what was most appropriate (oil prime, latex finish) to obtain a good result. They also use Sherwin Williams paints which are highly rated. The work started about 3 weeks after I paid a deposit, and took about 3 1/2 days. They did a fantastic job preparing/scraping the house prior to painting. The crew was professional, hard-working and did a great job cleaning up after each day. Due to the dryness of the house shingles, they actually put a 2nd primer coat on (at no additional cost) before the finish coat. They used spray guns to apply the paint on the siding, brushes for trim. The end result was great - it's almost hard to believe it's the same house.
Description of Work: Power wash, scraping and painting the entire exterior of raised cape. Also replaced 3 deteriorated window sills. Reglazed (putty) several cellar windows before painting as well. I should note the house (recently bought) had not been painted in decades and it had very brittle (dry) shingles with very extensive peeling paint. The prep work needed to be done extremely well in order to obtain a good result.
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Yes, I recommend this pro
$5,100
BARBARA M.
10/2006
house painters
+ -1 moreProtect Painters is a franchise, and our job was done by the one owned by Peter Casparriello of Natick. We were very pleased with the work. Peter returned all our calls quickly and was on time for all his appointments with us. When making his estimate, he walked us around the house and explained in detail what he would do. The job started exactly when he said it would and Peter was on-site supervising the crew at least once or twice every day. The prep was especially well done and the crew did a good clean up job. Peters estimate was a little higher than the other two I got, but he also did some extra things like the painting the wrought-iron rail, hanging shutters, etc, which were not included in the other estimates. Our house looks great.
Description of Work: Exterior painting of our 1600 square foot home.
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Yes, I recommend this pro
$4,700
JOHN K.
10/2003
interior painters
+ -1 moreHE NEVER SENT THE ESTIMATE OR RETURNED CALLS OR EMAILS ASKING FOR IT. THE REASONS FOR THESE ACTION (OR NON ACTIONS) ARE COMPLETELY UNKNOWN. THE PERSON THAT CAME FOR THE ESTIMATE WAS PROMPT, COURTEOUS AND SEEMINGLY KNOWLEDGEABLE. HOWEVER, HE NEVER SENT AN ESTIMATE OR RETURNED CALLS OR EMAILS ABOUT CONTINUING THE WORK.
Description of Work: THE CONTACT PERSON CAME TO LOOK AT WORKSITE. WE NEEDED PAINTING AND WALLPAPERING DONE. HE DID A FULL EXAMINATION OF THE ENTIRE WORKSITE.
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Contact information
841 Worcester St # 144, Natick, MA 01760
http://protectpainters.com/natick-cambridgeLicensing
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Service Categories
Exterior Painting,
Finished Carpentry and Woodworking,
Pressure Washing,
Windows,
Interior Painting
FAQ
ProTect Painters of Natick, Cambridge, and Weston is currently rated 4.4 overall out of 5.
No, ProTect Painters of Natick, Cambridge, and Weston does not offer free project estimates.
No, ProTect Painters of Natick, Cambridge, and Weston does not offer eco-friendly accreditations.
No, ProTect Painters of Natick, Cambridge, and Weston does not offer a senior discount.
No, ProTect Painters of Natick, Cambridge, and Weston does not offer emergency services.
No, ProTect Painters of Natick, Cambridge, and Weston does not offer warranties.
Contact information
841 Worcester St # 144, Natick, MA 01760
http://protectpainters.com/natick-cambridge