Master Chimney Sweepers

great job they did

Never contacted us back!

perfectly and efficiently

Could not have been better!

Fast and efficient.

fine........

Very satisfied.

Just my opinion of course.

Work was done

Excellent service

Excellent job

no scheduling

Great, completely satisfied

unknown

unknown

GREAT TO WORK WITH. VERY PROFESSIONAL, COURTEOUS. EXPLAINED EVERYTHING. WOULD DEFINITELY USE THEM AGAIN.

CONTRACTOR ASKED ME FOR TRASH BAGS IN ORDER TO REMOVE THE SOOT, WHICH THEY SHOULD HAVE BROUGHT WITH THEM. OTHERWISE, GOOD SERVICE.

YOUNG GUY SHOWED UP. VERY FRIENDLY GUY WHO WAS TAKING A YEAR OFF BETWEEN SEMESTERS OF COLLEGE. HE REALLY DESERVES A LOT OF CREDIT FOR THE GREAT EXPERIENCE. HE CALLED AT 9AM THE MORNING OF SERVICE TO CONFIRM. WHEN HE ARRIVED, HE FIRST REVIEWED THE PRICING POLICY. TO CHECK THE CHIMNEY THEY CHARGE A SET AMOUNT WHICH IS ABOUT $150 IF YOU NEED CLEANING IT'S WAIVED AND WILL COST ABOUT $175 PER FLUE. GOOD DEAL. THEN HE ASKED IF HE COULD CHECK THE FIREPLACE FIRST, WHERE HE FOUND NO ISSUES OR RESIDUE. THEN HE WENT DOWNSTAIRS TO THE BASEMENT TO CHECK THE FURNACE AND THE FITTINGS AROUND IT. FOUND A PIPE THAT REALLY NEEDED TO BE CLEANED. HE STRESSED HOW OFTEN PROFESSIONAL HOME INSPECTORS WILL MISS THIS. HE PULLED THE EQUIPMENT OUT OF THE TRUCK AND WAS DONE IN A COUPLE OF MINUTES. YOU COULD TELL HE WAS WELL-TRAINED BY THE COMPANY. I WOULD HIRE THEM AGAIN IN A SECOND, BUT FOR NOW I HAVE TO GO LIGHT A FIRE (USING THE PAMPHLET 'HOW TO SAFELY USE YOUR FIREPLACE' FROM MASTER CHIMNEY SWEEPERS). NO SECRET

THEY WERE PROMPT AND POLITE. ITS HARD TO EVALUATE HOW WELL THEY DID THEIR JOB, SINCE YOU CAN'T SEE INTO YOUR FLUE. I WAS A BIT SURPRISED THAT THEY DON'T ACTUALLY CLEAN THE FIREPLACE ITSELF. OURS IS ENTIRELY BLACK ALONG THE BACK WALL AND THEY LEFT IT THAT WAY.

JOB WELL DONE! THE TECHNICIAN TOOK THE TIME TO EXPLAIN WHAT HE WAS DOING AND GAVE US SOME POINTERS FOR MAINTENANCE DOWN THE ROAD. BEING A NEW HOMEOWNER AND NOT HAVING DEALT WITH THIS STUFF BEFORE, I FOUND THEM TO BE VERY HELPFUL AND THOROUGH. THEY DIDN'T TRY TO 'SELL' ME A SERVICE I DIDN'T NEED AND ADDRESSED MY QUESTIONS COMPLETELY AND THOROUGHLY. THEY SHOWED UP ON TIME AND CALLED BEFORE TO CONFIRM. A GREAT AND PAINLESS EXPERIENCE! THANK YOU!

CODY DID THE INSTALLATION. NICE GUY, VERY PROFESSIONAL, AND SPENT SOME EXTRA TIME HELPING ME WITH A FLUE DAMPER PROBLEM.

THEY COULD NOT COME FOR FOUR WEEKS. THEIR PRICES WERE ALMOST TWO TIMES AS MUCH AS ANOTHER COMPANY THAT I HIRED.

I HAVE FRIENDS THAT TRIED OTHER CHIMNEY CLEANING COMPANIES AND WERE GIVEN A $100 PRICE TO CLEAN BUT THEN DEALT WITH 'PUSHY' SALES TYPES WHO TRIED TO UPSELL THEM ON A LOT OF STUFF. I DID NOT RUN INTO THIS WITH MASTER CHIMNEY SWEEPERS. THESE FOLKS MAY NOT BE THE CHEAPEST CLEANING IN TOWN BUT VERY RELIABLE, COURTEOUS AND NOT PUSHY. WHEN I TOLD HIM THE CAP PRICE SEEMED HIGH AND I'D LIKE TO DO SOME SHOPPING, HE WAS FINE WITH IT. BECAUSE HE WAS SO NICE, I TOLD HIM I WOULD CALL HIM IF I COULDN'T FIND A BETTER DEAL. HE SAID 'NO PROBLEM'. HE WOULD COME BACK TO INSTALL IT FOR THE $325 PRICE.

OUR OIL DEALER RECOMMENDED AN IMMEDIATE CHIMNEY CLEANING. CALLED MASTER CHIMNEY SWEEPERS IN THE MORNING; THEY CAME THAT AFTERNOON. AS SOON AS WE MENTIONED ANGIE''S LIST, THEY VOLUNTEERED THEIR DISCOUNT. VERY POLITE AND PROFESSIONAL.

SOME PLACES CHARGE A FIXED FEE FOR THIS WORK, OTHERS CHARGE TIME & MATERIALS. YOUR PROBABLY BETTER OFF WITH A FIXED FEE IF YOU HAVE A COMPLEX SITUATION AS WE DID (3 STORY HOUSE, TWO FLUES, UNUSUAL SIZES, CHIMNEY NOT IN GREAT SHAPE...)