COMPUTER REPAIR & SERVICE, DATA RECOVERY, DATA BACKUP SERVICES, WIRED & WIRELESS HOME NETWORKING, NEW PCS, DATA MIGRATION FROM YOUR OLD PC, SPEED UP YOUR COMPUTER, TROUBLESHOOTING & MAINTENANCE, DATA RECOVERY, DATA BACKUP & DISASTER PLANNING, NEW SYSTEMS & NETWORKS.
Description of Work: We spent about $200 to have our college-age son's laptop fixed. Not only do we have to buy him a "temporary" computer, but we now have to mail his laptop back to the manufacturer. Data Doctors erased his hard drive (but recovered it later) and generally bungled what was supposed to be a quick fix. College kids have to have computers and literally can't function without them. Our son has had to deal with countless hassles because of their incompetence.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0
$200
Sheryl S.
08/2009
5.0
computer repair
+ -1 more
I was satisfied with the job. This is the first time they did something for my computer which had to be paid for. In the past, they have helped me to with various queries. I have been satisfied with whatever they have said or done. I have not had any problems with them.
Description of Work: Data Doctors serviced my notebook computer recently.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$99
Ronald G.
12/2008
3.0
computer repair
+ -1 more
They tried and tried and tried, but could not get the new hard drive to boot. They spent many hours working on it for over a week. I did not think they should charge me the $99, but they worked so hard and for so long, and were so nice, I wound up paying it. In the end, I brought the computer to someone else, who got it done for only $80, did it in less than 48 hours, and had no problems. Data Doctors are nice and professional people. I saw people come with problems that the employees would take the time and patience to help out with. And sometimes, if it was quick advice, they would not charge. They try real hard, but they are not the smartest or most competent I am sorry to say. I would not go back to them, but would not mind letting others know its ok to try them. Just don't give them anything real hard. The hard drive conversion should have been done, and done quickly. If they really knew what they were doing, it should have been done. But my impression is that the guy was not an expert, and didn't fully understand how computers worked.
Description of Work: I brought my computer to Data Doctors to have my 30 GB hard drive upgraded with a 200 GB hard drive. The data was to be copied from the old hard drive to the new hard drive. The new hard drive would also be the boot drive.
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Service Categories
Computer Repair
FAQ
DATA DOCTORS is currently rated 3 overall out of 5.
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 5:00 PM
No, DATA DOCTORS does not offer free project estimates.
No, DATA DOCTORS does not offer eco-friendly accreditations.
No, DATA DOCTORS does not offer a senior discount.
No, DATA DOCTORS does not offer emergency services.
No, DATA DOCTORS does not offer warranties.
DATA DOCTORS offers the following services: COMPUTER REPAIR & SERVICE, DATA RECOVERY, DATA BACKUP SERVICES, WIRED & WIRELESS HOME NETWORKING, NEW PCS, DATA MIGRATION FROM YOUR OLD PC, SPEED UP YOUR COMPUTER, TROUBLESHOOTING & MAINTENANCE, DATA RECOVERY, DATA BACKUP & DISASTER PLANNING, NEW SYSTEMS & NETWORKS.