EWS PLUMBING & HEATING INC

I am very disappointed in this company. They installed a toilet into my father’s bathroom. Less than a year later it’s leaking so bad he can’t use it. It has damaged his floor and the ceiling below it. I have called EWS 4 times in the last month to have them come fix it. Silly me to think they would make time for my 89 year old father and fix a toilet they installed. They haven’t called back. I have spoken to the receptionist 3 separate times and received a very dismissive response and a statement that they would call back when a plumber is available. A month later and I am still waiting. Do not use this company. They don’t stand by their work. Very disappointed!

They were good. They were responsible and on time. They come and my sense is that they are honest. My hope is that I can save my penny and next time I had some trouble may be I can upgrade to a newer more energy efficient system. I would use them in the future.

unknown

Have had issues with it every year, a/c freezing up. First 2 years called them for service, they replace a valve in the inside unit to fix it but still having issues. Called them earlier this year and was told they work on these units. This year spend $2800 to fix the outside unit, compressor gone, fortunately partially covered by warranty, wrong size fuse in unit. Valve that was worked on in the inside unit was brazed in and installed upside down. Could not replace just the valve as it is part of the coil unit so had to replace the coil also. Additionally lines from outside unit to inside unit were not replace at installation so had to do that also.

They have a pretty wide-ranging service area. The girl who schedules things is very cordial, sharp, and manages to find a way to get them here when they are servicing others in my area. So, that works out well. The people who put the new furnace in three years ago were terrifically sharp and knew how to get my gas line working when another company told me that it wouldn't work. They are "yes" people and find a way. The price is a tiny bit high, it's worth it. Their quality of work is great.

They show up when I call them. They are on time. They are expensive but they do their job correctly.

Very bad experience with contractor. Did not listen to what we wanted and we had to keep stopping them, as they put in things we did not want, and did not put in what we did. Heating and zones were not done right or as we wanted. Piping to water was undersized for house, and does not give proper water pressure. Plumbed water wrong. Used inferior materials, and cut corners whenever they could. Tried to charge high prices for fixtures. Did not show up when they were supposed to and walked off job. Suspected employees of being under the influence. We filed a lawsuit against them and they settled out of court in our favor. Would never recommend and would never use again and I tell everyone I know how bad they were.