Lucas Pump Co

I'm so angry that I have to do this. Be afraid if Lucas hydrofracks your neighbors well! He subcontracted another company to do this with no phone call or advise to us! We came home from Florida to find gray, muddy water flowing throughout our entire house! After numerous phone calls and pleading he showed up 3 weeks later with his son to do nothing! Just to say that they have no obligation to us! Faked a water sample and left us with turbid water! After 5 weeks and over $2200 of our own money we finally have clear water but only 3 gal/min. Back in June, we weren't looking for money, we were looking for help! We were ignored!!!

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He had to do the testing to find out the problem. Needed a new motor, had to pull up the motor from the well which was set at a depth of 130ft. That was not an easy job but it went well, put the new motor on job complete 1yr warranty.

A's all around for Lucas Pump! Its a family-owned company with Andy and Mike (the sons) and their father. My problems started with limited water flow from my well. I noticed a "Lucas Pump" tag on my old system so I gave them a call. Andy and Mike came out and tweaked the well setting, giving me more water flow. Terrific! However, i mentioned the issues I was having with my water quality. Bad taste and smell. They inspected my existing water softener and, due to the age (17 years), determined not to be working properly. They recommended a new, efficient, water softener. Ok, no problem. Order it up. But three days later we encountered no water. On a Sunday...during one of the many snow storms we encountered in February in the northeast. Well, I contacted Andy and they came out the next day. The next day! With three feet of snow in the backyard and temperatures in single digitals! Crazy! Three hours later they had replaced my pump (again, 17 years old) and I had water again. With much better pressure! A week later they replaced my old water softener, while cleaning the corner of the basement. Now I have better water quality and quantity. All for around $5000. Thanks Lucas Pumps. Definitely recommended to anyone with water issues!

Informative and truthful. Comfortable.

They're very good. They are prompt, competent, and don't try to sell things that you do not need.

The guys at Lucas Pump were great from the start. After moving in to new construction on well water, we knew we may have a problem with high iron and manganese but decided to see how things went. After a few weeks of random laundry stains and sediment in toilet bowels, we called the guys at Lucas Pump Company. Dave sent our well water report off to an engineer who designed a tailored filtration system. The process was quick from start to finish and came in nearly 30% below what the builder quoted. Installation was a breeze and Dave even pointed out some things I'd need to follow-up with the builder on. Overall, very satisfied.

No water on a Saturday afternoon. Called Lucas Pump. Returned call within an hr. Already 8pm. Showed up Sunday morning 8:30 AM. Inspection of all components. Problem isolated and repaired. Done in 1.5 hr. which involved pulling the well pump from well - 200 ft. down to make repair !! Great service.

Problem was diagnosed immediately and repaired right away...Great Job!!

They were very fair. The local guy whom I called said that I needed a new well. He diagnosed the problem quickly and fixed it right away. He was very quick; he was in and out in half an hour. He was very good at what he did.