Perfectly! George arrived right on time, and even though the sparks had stopped he immediately diagnosed a bad heating element, grabbed one off the truck, and had us back in business in no time. George is great - arrives, takes care of the problem, and gets on to his next job. Over the years he's fixed our refrigerator, washing machine, and dryer. We always call George first!
Description of Work: repair sparking oven
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
James B.
12/2017
5.0
appliance repair
+ -1 more
Great, Everything went very well
Description of Work: New Timer replaced
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$379
Tricia A.
03/2017
5.0
appliance repair
+ -1 more
Great! Work performed quickly and efficiently; tech was very courteous, friendly and knowledgeable. I will call them again for the next appliance that goes!
Description of Work: I have a double gas range--the upper oven stopped working. The tech fixed it in a jiffy, and even had the parts in his van that needed replacing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Elizabeth E.
01/2017
5.0
appliance repair
+ -1 more
Great, same day service.
Description of Work: Part replaced on the gas oven.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Eleanor B.
10/2016
5.0
appliance repair
+ -1 more
The repair man showed up promptly replaced door switches and worked great.
Description of Work: My Microwave oven wouldn't work!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$210
Eva C.
09/2016
4.0
appliance repair
+ -1 more
The repair went fine, but had to be spread over two days because of getting the part needed to fix the dryer. They tell you get a discount when you books because of this site, but if you don't pay with cash, the discount doesn't apply.
Description of Work: I needed my electric dryer fixed.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$300
Eleanor B.
08/2016
5.0
appliance repair
+ -1 more
The repairman was great found the problem right away and fixed it.
Description of Work: My Maytag Washer wouldn't drain.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$159.95
Roy H.
05/2016
5.0
appliance repair
+ -1 more
My call was returned within 30min, an appt made for the next day, and George explained the charges to expert. Arrived right on time, assessed the problem, told me casts, had parts on trust, all done in 90 min. courteous polite, clean, thorough, explained ever thing answered all my questions.
Description of Work: Replaced failing igniters in gas double oven. I was quite pleased with the excellent service from G&G Appliance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$453
Response from G&G Appliance Service
Thanks for your review. we are glad you can get more valuable time on your wall oven!
John W.
05/2012
5.0
appliance repair
+ -1 more
The technician promptly, diagnosed the problem quickly, and fixed the problem with the evaporator tray within 30 minutes of arriving. I was pleased that the problem was fixed so quickly. I will definately use G and G Appliance Service again for my large appliance repair needs.
Description of Work: G and G Appliance Service was called to fix a problem with ice building up on the bottom of the freezer compartment of my Maytag side by side refrigerator. The problem was fixed by melting the ice which had built up in the evaporator tray and clearing the evaporator tray drain.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$137.95
William W.
07/2011
1.0
appliance repair
+ -1 more
I have a Kenmore gas dryer. The gas was not burning as I could smell gas and there was no hot air. I did the initial trouble-shooting which consisted of checking the fuse which was good. Called G&G and they came the next day on time. However, I had disconnected and moved the dryer to work on and he refused to do any trouble-shooting or diagnostics - other than turning it on even knowing the problem is with the burner. He was chastising toward me for moving the dryer and would not discuss coming back if I hooked it back up, etc. And he absolutely would not consider hooking it up himself because he claims he needs to be a licensed plumber to connect the gas line. In this case he should not be servicing gas appliances and, or he should have disclosed that before coming.
Description of Work: I have a Kenmore gas dryer and the burner is not working. He was unable to do anything because I had disconnected it from the gas line as I had spent some time trouble-shooting myself. Claims he could not legally reconnect to the gas line.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$70
Response from G&G Appliance Service
G&G Services all Customers with safety first always no exceptions. If an Appliance is disconnected from the gas by a customer the Appliance needs to be re installed by a licensed plumber with proper permits with the town they live in to proceed with repairs. This extra cost to the customer can lead to an expense that can exceed the actual value of the appliance in question. Very rare less than 5% is it that an Appliance tech has a license to install gas Appliances, but they too the licensed ones are under the rules of the state to get permits from the town to perform gas work if they need to disconnect it from the gas supply. Appliance Techs can perform work on gas appliances as long as they don’t tamper with the gas lines, todays products usually have flex lines installed by the plumber to move the appliance for repairs there is generally no need to tamper with the gas unless a plumber is installing a new Appliance. Customers that break the gas rules hurt themselves in the long run rather than calling a professional to repair it initially! If this customer showed prof of a professional reinstall with permits of the Appliance we would have gladly went back to fix it. I don’t think a company that looks out for the safety of a customer deserves an F rating an A+ would be more appropriate.
karen H.
11/2008
1.0
appliance repair
+ -1 more
Terribly. The technician had the correct seal on the truck but quoted 390 dollars to fix the seal without any estimate of the time although when asked again he admitted it would take less than an hour. I thought this price was too high and asked him not to do the work but he explained I needed to pay 70 fee anyway...which I did.
Description of Work: Called to have washing machine repaired. Gave make and model of washer and explained the door seal was torn and needed to be replaced. They sched appt for 2 days later and then rescheduled again the day of appt for the following week. I asked if there was a charge for time and was told a 70 dollar charge. I asked if this fee was for an hour of service or if the fee was on top of the hourly rate. I asked this same question in several different ways but was told it would depend on the job.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0
$70
Nancy G.
12/2007
5.0
appliance repair
+ -1 more
They really do what you need them to do. You can trust them. They are not going to rip you off.
Description of Work: I've used them for years. The most recent service call, they told me the motor was gone in my dishwasher and I needed to replace it. They have kept my appliances alive and going for years, including my stack washer and dryer that is 21 years old.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Patricia Ann S.
09/2007
5.0
appliance repair
+ -1 more
This is a local firm that does a great job. I like them a lot. I mean, they knew just how to solve my problem by using their skills. I found that impressive. Not everyone could have done that or they would have charged me a ton to have a bunch of stuff done that I did not need before finding out the root of the problem. I think they are great.
Description of Work: This company put in a sink with a pump in our cellar because my washing machine motor kept burning out. Other companies kept putting in new motors. This guy determined we needed a new water pump rather than a new washer. He installed that pump.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David R.
10/2006
5.0
appliance repair
+ -1 more
The workman was quick and efficient. He came when they said they would, was able to pinpoint the problem, had the materials and made the repair. Both calls were less than 30 minutes long and solved the problem.
Description of Work: Two calls on same dishwasher a week apart. Fix leak around soap dish and gasket around drum. Replace actuator, that opens soap dish (this was another $90 approx).
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
VICTORIA K.
11/2002
5.0
appliance repair
+ -1 more
VERY PROMPT AND COURTEOUS
Description of Work: REPLACED OVEN BURNER
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
CHUCK & LORI B.
10/2002
1.0
appliance repair
+ -1 more
THE LITTLE PLASTIC CAP WAS $3, AND I WAS CHARGED $59.95 FOR THEM TO COME THROUGH MY DOOR, AND AN ADDITIONAL $60 OF LABOR FOR A $3 PART. ALL THE JOB INVOLVED WAS CAPPING A LOOSE WIRE. I WOULD NOT USE THEM AGAIN, I FEEL THEIR PRICES ARE NOT FAIR AT ALL.
Description of Work: I HIRED THEM TO REPAIR MY THREE YEAR OLD DISHWASHER
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair
FAQ
G&G Appliance Service is currently rated 4.4 overall out of 5.
Sunday: Closed
Monday: 7:30 AM - 5:00 PM
Tuesday: 7:30 AM - 5:00 PM
Wednesday: 7:30 AM - 5:00 PM
Thursday: 7:30 AM - 5:00 PM
Friday: 7:30 AM - 5:00 PM
Saturday: Closed
G&G Appliance Service accepts the following forms of payment: Check
Yes, G&G Appliance Service offers free project estimates.
No, G&G Appliance Service does not offer eco-friendly accreditations.
Yes, G&G Appliance Service offers a 10% senior discount.
No, G&G Appliance Service does not offer emergency services.
No, G&G Appliance Service does not offer warranties.
G&G Appliance Service offers the following services: Appliance Repair- Dishwashers, Dryers, Washers, Ranges, Stoves, Refrigerators.