This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
Welcome to our professional cleaning services! We specialize in commercial and residential cleaning, as well as moving in/out and vacation rental (Airbnb or VRBO) cleaning. We pride ourselves on our attention to detail and commitment to providing top-notch service to each and every one of our clients.
At Aya’s Shinetime Cleaning business, we understand that your time is valuable. That's why we work efficiently and effectively to ensure that your space is clean and tidy in no time. We use only the best cleaning products and equipment to ensure that your space is thoroughly cleaned and sanitized.
What sets us apart from our competitors is our dedication to customer satisfaction. We go above and beyond to ensure that our clients are happy with our services, and we're not satisfied until you are. Our team is made up of experienced and reliable professionals who are passionate about what they do.
Don't waste any more time cleaning your space yourself. Let us take care of it for you! Whether you're looking for a one-time cleaning or regular maintenance, we've got you covered. Contact us today to schedule your cleaning appointment.
I recently hired Aya’s Shinetime Cleaning for a "deep clean" of my home, and I am deeply disappointed with the service provided. Despite their "satisfaction guarantee" and promise to return within 48 hours, they failed to uphold this commitment. Their attention to detail was severely lacking, with corners neglected and surfaces poorly cleaned. For instance, the kitchen countertops were left dirty with crumbs, they left dog hair on the staircase, and the master bedroom had no vacuum lines in the carpet to indicate it had been vacuumed. When I reached out to Aya to express my dissatisfaction, she told me that the team "accidentally missed some spots" because the house had not been recently cleaned. Huh? Isn't that why someone hires a service to conduct a deep clean?? Instead of providing me with the satisfaction guarantee and returning WITHIN 48 hours - she simply charged my credit card for the full amount despite my sharing my dissatisfaction and sending numerous photos and videos to Aya depicting the issues. Overall, I do not recommend Aya’s Shinetime Cleaning to anyone looking for a thorough and reliable cleaning service. Their “deep clean” did not even compare to what my previous cleaner did during a regular clean. Their failure to honor their satisfaction guarantee has left me extremely frustrated and dissatisfied.
Description of Work: I need a deep clean inside my home, including one bedroom and 2.5 baths.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0
$300
Response from Aya's Shinetime Cleaning
[Member Name Removed], thank you for your feedback. I'm sorry to hear that our service did not meet your expectations, and I appreciate you bringing this to our attention. We always aim for high standards, and it seems we fell short in your case. During our initial phone conversation, you mentioned having a housekeeper for years but had recently skipped a few cleanings and that you usually maintain a clean house. However, when our team arrived, the home required significant attention. They worked hard to make a noticeable difference, and your husband even expressed his appreciation, repeatedly saying, “Wow, this is so clean and nice,” and noting specific areas, the cleanliness of the couches, and the work done on the wall near the dog food area. He did a walk-through with our team and seemed very pleased before they left, which aligns with our commitment to client satisfaction. Regarding the 48-hour satisfaction guarantee, I reached out to schedule the re-clean for Monday morning which falls into the 48 business hours guarantee since you contacted me Friday evening. I understand you chose not to accept this offer and had already re-cleaned the areas yourself. Thank you again for your feedback. It helps us improve, and I hope we can better serve you in the future. Aya’s Shinetime Cleaning
Paul W.
02/2024
5.0
house cleaning
+ -1 more
Aya was fantastic she was very professional and her eye for detail was second to none. She will be back monthly.😁
Description of Work: House Cleaning
Rating Category
Rating out of 5
Yes, I recommend this pro
Chase G.
01/2024
5.0
house cleaning
+ -1 more
Fantastic! Aya always does an amazing job at my house. I have her come by bi-weekly to help keep on top of things and it makes my life so much easier. Her team is courteous and super friendly! 100% recommend!!
Description of Work: House Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Kathleen S.
11/2023
5.0
house cleaning
+ -1 more
It went great! I thought I was in a different home when she finished!!!
Description of Work: Housecleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Chris M.
10/2023
5.0
house cleaning
+ -1 more
Aya got the job done, and did an amazing job. It was no simple job, but her and her team remained dedicated until completion. Everything is so sparkly! Thank You!
Description of Work: House Cleaning
Rating Category
Rating out of 5
Yes, I recommend this pro
Shelby P.
09/2023
5.0
house cleaning
+ -1 more
Aya came super last minute to complete a move out clean. She did an amazing job! The apartment was spotless. I would definitely have her clean for me again!
Description of Work: House Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Marianne M.
09/2023
5.0
house cleaning
+ -1 more
Excellent, A+ I'll use Aya again and again!!!
Description of Work: Housecleaning
Rating Category
Rating out of 5
Yes, I recommend this pro
Mary L.
09/2023
5.0
house cleaning
+ -1 more
Aya did an excellent job. I was very impressed with her work. She made sure that everything was clean and sparkling. I wouldn’t hesitate to recommend her to anyone.
Description of Work: House Cleaning
Rating Category
Rating out of 5
Yes, I recommend this pro
Lorraine M.
09/2023
5.0
house cleaning
+ -1 more
Excellent. She’s a very hard worker.
Description of Work: House Cleaning
Rating Category
Rating out of 5
Yes, I recommend this pro
Elise G.
08/2023
5.0
house cleaning
+ -1 more
Aya does an amazing job keeping my condo sparkling clean. She is meticulous and very thorough and always pleasant. Hire Aya; you'll be very glad you did.
Description of Work: Housecleaning
Rating Category
Rating out of 5
Yes, I recommend this pro
Ronald W.
08/2023
5.0
house cleaning
+ -1 more
Perfect, house is spotless!
Description of Work: Deep Cleaning service
Rating Category
Rating out of 5
Yes, I recommend this pro
Deb G.
08/2023
5.0
house cleaning
+ -1 more
Aya is fantastic! The condo absolutely shines. She’s professional and friendly but most of all she did a great job! I’ll be calling her again.
Description of Work: Move out house cleaning
Rating Category
Rating out of 5
Yes, I recommend this pro
Lillian W.
08/2023
5.0
house cleaning
+ -1 more
My first cleaning project went very well. Aya is a very happy person and is very thorough. I have booked her again and would recommend her highly
Description of Work: House Cleaning
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Tammy S.
07/2023
5.0
house cleaning
+ -1 more
I use Aya, sole proprietor at Shinetime Cleaning. Aya is absolutely amazing! I found her through Angie's List but I've been using her for about 3 months now. She does my regular housekeeping which including all of the things I asked for. I asked one time and she never forgets. She does them all every time. She goes above and beyond to make things perfect. I've also hired her on separate days to do organizing. Weather it be an entire office, a closet or a room & closet. Aya is very conscientious about keeping the one dog I have separated from the other animals behind her gate. She is never late. Always punctual, happy. Professional. More than reasonably priced. I can't say enough great things about Aya!! So happy Angie's List connected us! Thank you Angie's List and thank Aya, for everything, always!! I appreciate you!
Description of Work: Deep cleaning, Bi-weekly house keeping & organizing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Response from Aya's Shinetime Cleaning
Thank you so much [Member Name Removed] for taking the time to share your experience with me at Aya’s Shinetime Cleaning. Your kind words mean a lot to me and I truly appreciate your support!! It has been a pleasure serving you over the past 3 months, and I'm so happy to hear that you're satisfied with the housekeeping and organizing services I provide. This motivates me to continue going above and beyond to meet your expectations. I'm grateful for the opportunity to work with you and make your home a clean and organized space!! Thank you so much!
Kathy R.
07/2023
5.0
house cleaning
+ -1 more
Wonderful! Aya is efficient and friendly my house is sparkling. I’m very happy.
Description of Work: Housecleaning
Rating Category
Rating out of 5
Yes, I recommend this pro
Eric D.
07/2023
5.0
house cleaning
+ -1 more
Very good. On time, great job. Couldn’t have asked for better job
Description of Work: Housecleaning
Rating Category
Rating out of 5
Yes, I recommend this pro
Persis E.
07/2023
5.0
house cleaning
+ -1 more
Aya was terrific doing a super cleaning with a smile on her face, including the shower and moving the table to clean under the feet❣️
Description of Work: Housecleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Frank F.
07/2023
5.0
house cleaning
+ -1 more
Excellent. A job well done. Aya is a very nice person and a pleasure to work with. I highly recommend her.
Description of Work: House Cleaning
Rating Category
Rating out of 5
Yes, I recommend this pro
Tammy S.
06/2023
5.0
house cleaning
+ -1 more
Aya is absolutely amazing! I have used several hous cleaner that I've either given feed back each time with no results so I so using their service or it was so subpar it was one & done. Not with Aya. She did absolutely everything soup to nuts with needing to be asked but did ask to make sure I was getting everything I wanted. I have a very large home. The entire house top to bottom is sparkling cleaning and smells amazing! Aya pay close attention to the fine details that others forget. 10 out of 10. I will continue to use her services!
Description of Work: House Cleaning
Rating Category
Rating out of 5
Yes, I recommend this pro
Teresa B.
06/2023
5.0
house cleaning
+ -1 more
I felt this prodjec was completed thoural attention to deatail. Ayas went through my home efischently and with a pleasant additude I recommend her to anyone
Description of Work: House Cleaning
Rating Category
Rating out of 5
Yes, I recommend this pro
Sonya W.
06/2023
5.0
house cleaning
+ -1 more
Aya is very nice and knowledgeable about cleaning. She is prompt and on time. She is trustworthy and willing to adapt to however you want something cleaned. I recommend her highly.
Description of Work: House Cleaning
Rating Category
Rating out of 5
Yes, I recommend this pro
Judy K.
06/2023
5.0
house cleaning
+ -1 more
Fabulously!
Description of Work: House Cleaning...changing linens...
Rating Category
Rating out of 5
Yes, I recommend this pro
Tom R.
06/2023
5.0
house cleaning
+ -1 more
Great job for a great price. She cleaned my entire store floor, all shelves and glass cases. Everything came out looking great afterwards. Will be having her back every other week for routine cleaning. Highly recommended.
Description of Work: Commercial cleaning. Small business game store in Kingston
Rating Category
Rating out of 5
Yes, I recommend this pro
Cayla B.
06/2023
5.0
house cleaning
+ -1 more
Aya is the best! Exceptional cleaner and great attention to detail. I needed a last minute house cleaner to clean before my open house. She did an outstanding job, showed up on time and charged a great price. I got so many compliments at my open house on how clean it was. I can’t wait to hire Aya for weekly service at my new home!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning
FAQ
Aya's Shinetime Cleaning is currently rated 4.8 overall out of 5.
Sunday: 9:00 AM - 4:00 PM
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 5:00 PM
Saturday: 9:00 AM - 4:00 PM
Aya's Shinetime Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal