Sherman's Appliance & Refrigeration Service

Appliance Repair, Appliance Repair - Small, Appliance Sales and Installation

About us

Fully Insured Family owned business. Excellent reputation. Repair all major brands. Phones are always answered and we are happy to answer your questions. Marc has been in the appliance repair field since 1982.

Business highlights

62 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

We Repair all major brands of gas stoves, Refrigerators, Electric stoves, Dishwashers, Garbage Disposers, Washers, Dryers, Trash Compactors, Air Conditioners, Space Heaters & commercial cooking equipment.

Amenities

Warranties
Yes
Senior Discount

ten percent

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Venmo

Reviews

4.7135 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
3%
3
5%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.6
responsiveness
4.8
punctuality
4.7

Filter reviews by category

Showing 126-135 of 135 reviews

Barbara D.
08/2015
3.0
appliance repair
  + -1 more
unknown
Description of Work: Fix washer, had error code. He unclogged drain tubing, no parts needed, 1/2hr of service. I feel I was overcharged.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

$190

Response from Sherman's Appliance & Refrigeration Service
Sorry for your dissatisfaction with us. Our prices are comparable to other services in the area. Also, some other companies might have sold you unnecessary parts. We don't. If a customer has a problem with any part of our service, they should ask the tech immediately, and we can have to a better resolution than a public forum. Anyway....... New Angie's list customers mention this review, and get $20 off your bill:) Thank you, Marc Sherman, owner, Shermans Appliance & Refrigeration. Have a Great Day!

Deneen C.
07/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: They fixed my dishwasher. They came out the day I called but needed a part (work done by Jimmy who was very professional). They provided a temporary fix so that I could use the dishwasher during the weekend while waiting for the part and returned as soon as a part came in. They were vey responsive and worked around my schedule. Price was a little more than I would have liked but I'm guessing it's in line with what services cost.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Rebecca T.
06/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Assessed and ultimately replaced 2 build-in A/C units. Coordinated to address A/C needs of 2 other units in my building as well. Very responsive and easy to work with. Did a good job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,900

Constance B.
02/2015
1.0
appliance repair
  + -1 more
unknown
Description of Work: I have a condo and I needed to get it ready to rent. I asked for the stove self cleaning lock to be replaced; Dishwasher resealed and the ice maker in the side by side fridge to be replaced as it didn't work and the unit was rusted out. The stove lock couldn't be fixed because he said he couldn't find the part, he replaced the dishwasher seal, only the ice maker valve was replaced for over $300.00 and the rest of the ice maker unit was not replaced. I was very upset that I had to pay a ridiculous amount of money ($800+) and only the valve was replaced. The rusted out unit could not be used to make ice. He went back to the condo removed the valve he put in the unit and refunded what he said I paid for just the valve. (Over $300.00) He should have replaced the ice maker vs. yelling at me stating "that's all I asked him to do". It was extremely obvious the entire unit which included the valve needed to be replaced. Paying over $800 for these three items also was excessive.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0

$800

Response from Sherman's Appliance & Refrigeration Service
Shermans Appliance has been in business for over 50 Years. It is our policy to make sure the customer is happy with services performed. The customer writing this review should look back at what was charged and what was actually done. All monies were returned to you regarding the refrigterator, and making false inaccutate statements is illegal. Please, in the future, be wary of this. I myself am an Angies's List member, and i would Never try to take food off someones table, It's mean. Thanks everyone for reading this, and if you have any questions, please call. I hope those reading this review response understand, you just cant please everyone.

Brenda A.
10/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced the water line to the ice maker.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Amy B.
07/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: The repair went very well. Marc was right on time. Determined what the problem was and repaired without an issue. Seems there was moisture in the vent hose which caused an issue with the fuse.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Beverly M.
01/2014
4.0
appliance repair
  + -1 more
.
Description of Work: repair my refrigator

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Francisca G.
05/2013
5.0
appliance repair
  + -1 more
no
Description of Work: I have been using Sherman's for years for appliance repairs. Marc is efficient, extremely knowledgable, thoroughly professional and honest. He diagnoses the problem quickly and fixes it. He is also friendly, pleasant and very funny so that the experience is not only effective but enjoyable. This time he came to repair the washing machine with his equally professional and polite assistant, James. Explained after troubleshooting what the problem was. Didn't need a new part or anything. He also while he was at it, looked at the dryer and did something to improve its performance. I enthusiastically recommend Marc Sherman for appliance repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

karen C.
01/2013
5.0
small appliance repair
  + -1 more
GREAT
Description of Work: DRYER DOOR NOT CLOSING. CALLED SHERMAN'S, THEY CALLED ME RIGHT BACK AND CAME THE NEXT DAY. PROBLEM FIXED. CAN'T SAY ENOUGH ABOUT HOW NICE THEY WERE TO DEAL WITH.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from Sherman's Appliance & Refrigeration Service
im glad the job went well. Please call if you've got any questions. Thank you again. Marc.

Chinwei H.
05/2012
5.0
small appliance repair
  + -1 more
Excellent.
Description of Work: Our old refrigerator was broken and we got a timely and excellent diagnosis and repair of our fridge. We were very grateful.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Contact information

Melrose, Melrose, MA 02176

http://www.shermansappliancerepair.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 1:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Appliance Sales and Installation

FAQ

Sherman's Appliance & Refrigeration Service is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 1:00 PM

Sherman's Appliance & Refrigeration Service accepts the following forms of payment: Check,CreditCard,Venmo
No, Sherman's Appliance & Refrigeration Service does not offer free project estimates.
Yes, Sherman's Appliance & Refrigeration Service offers eco-friendly accreditations.
No, Sherman's Appliance & Refrigeration Service does not offer a senior discount.
Yes, Sherman's Appliance & Refrigeration Service offers emergency services.
Yes, Sherman's Appliance & Refrigeration Service offers warranties.
Sherman's Appliance & Refrigeration Service offers the following services: We Repair all major brands of gas stoves, Refrigerators, Electric stoves, Dishwashers, Garbage Disposers, Washers, Dryers, Trash Compactors, Air Conditioners, Space Heaters & commercial cooking equipment.

Contact information

Melrose, Melrose, MA 02176

http://www.shermansappliancerepair.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 1:00 PM