Melrose Oriental Rug Co Inc

Good communication, good work, and at a fair price.

Dave and his guys did a great job. They came exactly on time to remove 2 rugs. The rugs were cleaned, and the frayed edges were repaired. They showed up exactly on time to replace the rugs. The rugs look great, and the repairs came out perfect. They took such care replacing the furniture in exactly the right spot. They measured and remasured until every piece was placed perfectly. I'm very detail-oriented, and Dave and his crew stayed until I was 100% satisfied. Dave is also very pleasant to deal with.

What a great company. David is knowledge and goes the extra mile for his customers. I highly recommend his knowledge and their work.

Great! Rugs came out in good shape, no color runs (easy to do in Orientals...), and looked wonderful when we picked them up! Second round of rug cleanings that we had done, both went very well. David has a very good eye for spotting problems. Repairs were done by his dad in the shop on two rugs to stabilize ends and came out very well also. Have another rug to take over in a week or two.

Went to a lot of trouble to replace damaged areas with similar-appearing patches from old fragments of rugs that he kept on hand for such tasks.

They are the best for cleaning and care of our Oriental Rugs. I first found them (on Angie's List) when we lived in MA and I worked in the Boston area. We now live in Southern Maine and continue to use them. Excellent service and prices. Highly recommend them!

I have multiple oriental rugs, from family heirlooms to rugs I bought from Melrose. Every service Dave and company have rendered, including cleaning, moth damage repair, and fringe replacement, has been done on time and at the price agreed. The pricing is fair, and Dave will tell you how noticeable the repair is likely to be before you sign the sales agreement. Drop off or delivery options are flexible. I love this place and recommend Melrose to anyone who asks.

It was a pleasure. I was moving, so David came to the house and picked up all the rugs from the original location, cleaned and moth proofed them and delivered to my new home. I also got lessons on their values and good advice on where to place them. I heartily recommend.

Splendidly - I live in Acton but gladly drive to 40 plus minutes to use Melrose Oriental Rug.

The rugs were picked up and carefully packed up, cleaned, repaired, returned and put in place by Melrose Oriental with care and courtesy. And the cleaning and repair of the rugs surpassed my expectations. The dirt and grit of 20 years was removed in a manner lifting the pile and restoring their vibrance. The owner returned my rugs due to the high volume of deliveries, yet he took the time to answer my questions. Melrose Oriental is a reliable business that provides a high quality service.

We had a large, mostly white, oriental rug which was being attacked by moths and which we allowed to get to a very bad state, partly because we weren't sure we could afford the cleaning and repair it needed. Dave Mouradian came to our house, carefully examined the rug and said he could get it cleaned and repaired if he could have it for several weeks to clean, moth-proof and send out to a repair specialist. He carefully described the extent of the repairs he thought were feasible and quoted us a very reasonable price given the size of the rug and the amount of work needed. We also had him take two smaller old family heirloom orientals for cleaning and less extensive repairs. It took a little longer to get the rugs back than he had originally estimated, but his repair person did more work on the rug than originally anticipated for no additional charge. We have had the rug back for more than a year now. The moths have not come back and the repairs have held up extremely well. I can say without equivocation that this was the best repair/customer service experience we've ever had. We were so impressed that when we read that David's father had died, we sent a memorial donation [even though we had never met] him to acknowledge the remarkable integrity and conscientiousness he had apparently instilled in his son.

Excellently! The colors were so much more beautiful once the rugs were cleaned, and the repairs were well done. The runner is gorgeous and just the length I needed.

Great work all around. We would use them again, no question. Cleaning: They were very honest up front about what they thought the stains were and what they thought they could do. Very efficient in measuring and costing the job. Repairs: They nicely repaired the fringe my puppy had chewed on a wool oriental rug. Purchase: Dave came to my house and advised on what size rugs were best suited to the space - we bought 2 rugs and they are great for the space. Other comments: They were very knowledgeable about rugs. Knew the kind and quality of what we brought in for cleaning and repair.. Very patient while we looked though the possible rug choices - Dave was able to make good suggestions of which color and style of rugs in my size would go together. He knew his stock, sometimes saying "wait there is a better one a little farther down the stack". Very patient with us as we made our decisions.

Perfectly, the best customer service! Friendly staff too and the most beautiful rugs. !! I wouldn't take my rugs any place else .

Fabulous. Quick turnaround and rug looked great again, fringe replaced neatly.

Great. Clear explanation of what was needed, carpets taken away for cleaning, and returned in a timely fashion.

Work was excellent. Dave is a truly a pleasure to do business with.

I take all my rugs to Melrose Oriental rugs - from new wool ones that my kids spilled red Gatorade on to the hundred year old Orientals that I inherited from my grandparents. They have repaired rugs for me, cleaned our rugs, and I have also purchased rugs from them. David is honest, fair, funny, and an unbelievable font of information about his business. He has an encyclopedic knowledge of his stock. While there may be places where I could get my rugs cleaned for a little less, I sincerely doubt I would find a place that would do better work. They do moth proofing, pet sanitizing, and repairs as well as regular cleaning. They will also pick up and return your larger rugs. My only complaint is that every time I go in there, I find a rug I want to buy. They have a gorgeous selection that is hard to resist.

Melrose Rug did a beautiful job! They cleaned all three rugs, replaced worn-out underlays with new ones and repaired my oldest rug and now it looks like new! Pickup and delivery service went like clockwork. Couldn't be more pleased.

We have used Melrose Oriental Rug on several occasions to clean and repair our rugs and the experience and quality of their service is excellent. On this occasion, we were having some renovations completed and thought it would be a good time to have the rugs cleaned (it had been several years) and stored until the renovation was complete which was expected to be six months. Like most renovations, the work took longer than expected and Melrose ended up storing our rugs for almost a year. David was very understanding regarding the situation. I would highly recommend David and Melrose Oriental Rug cleaning, repairs, storage and excellent service.

Melrose Oriental Rug did a fantastic job cleaning, and they were transparent and reasonable with the price and process. They did especially impressive work with a beautiful carpet from the 1930s that mice had decided to make a home in. You'd never know they were there. Since we were new to carpet ownership, they were very kind about advising us in terms of care and binding up some loose edging and fringe. Will definitely go back to them when it's time to clean again, or if we buy a new one.

Melrose Oriental Rug was great! They cleaned and repaired my very dirty light-colored oriental rug for a reasonable price. Dropping off and picking up the rug myself saved me some cash as well. Would absolutely recommend.

Service was extremely friendly and fast (the turn around time was exactly when quoted - 2 weeks). They did an excellent job! The rug hadn't been cleaned in several years and it looks brand new. The price was amazing; much less than I expected. They offer a discount for bringing it/picking up ourselves. The staff carried the rug into my car when I picked it up. Overall it was a great experience!

Great. No problems. They showed up when they said they would, inspected and picked up the rugs, quoted me what I thought was a reasonable price, returned clean rugs to me when they said they would, charged the same price they quoted, and helped me place the rugs.

Very well. We recently had 3 area rugs washed and one of them, repaired. Two were knotted, one Turkish, on Afghani. The third was an Afghani Kilim. Mr. Mouradian and staff did a superb job. He was courteous and informative and had the work done at the promised date.