MasonWorks LLC

Masonry, Pavers and Hardscaping, Stone and Gravel,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

MasonWorks specializes in design and construction of all types of stone and brick patios, walls and walkways, steps, decks and porches, outdoor kitchens and water falls, garden and retaining walls. From the first consultation to the final touches of each job, you will be in excellent hands. With more than three decades of experience, MasonWorks will assist you in every stage of the project, from materials choice to furniture selection. Your dream of owning an elegant and relaxing backyard retreat can become a reality. Family owned. Additional contact name - Jeff Souza. Additional e-mail - jeff@masonworks.me. Angie's List Award winning since 2009. Additional area served- Boston Metro, North sure and West

Business highlights

36 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Design & Construction - Outdoor Stone & Brick Work, Driveways, Parking Lots, Patios & Walkways, Walls & Stairs, Interior & Exterior Waterfalls & Water Gardens, Landscape Design, Lawn Care, Seasonal Maintenance Programs, New Lawn Installation, Shrub & Flower Bed Care, Irrigation Systems, Spring & Fall Cleanup, Snow Plowing & Removal.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8590 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
3%
3
2%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 576-589 of 590 reviews

MYRELA C.
02/2014
5.0
masonry
  + -1 more
.
Description of Work: Repoint bricks on exterior wall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Kelly F.
01/2014
5.0
masonry
  + -1 more
Great !
Description of Work: Inspected my foundation, and then gave me an estimate for the repair and the name of a person who could fix it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Thomas P.
12/2013
5.0
masonry
  + -1 more
unknown
Description of Work: Installed a large patio with pavers in the rear of my home and re-routed my drain pipe to go under ground below the patio, as well as installed walk ways on both sides of my home. Also installed a set of front steps that include a walk way to the city sidewalk, as well as connect to one of the side walk ways. The co-owner Bruno and all his men were outstanding and they addressed all of my needs.
Rating CategoryRating out of 5
Yes, I recommend this pro

Jackie K.
11/2013
1.0
masonry
  + -1 more
See above.
Description of Work: Left a message inquiry. No one called back.

Rating CategoryRating out of 5
responsiveness
1.0


Response from MasonWorks LLC
I never received any calls from this client. We return all our calls

THEODORE C.
07/2013
5.0
home builders
  + -1 more
Went well.
Description of Work: Cobble stones around house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,970

Paul L.
05/2013
5.0
landscaping
  + -1 more
Very responsive. Excellent job.
Description of Work: Front walkway / back steps repairs. front step laid.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,800

Michele S.
02/2013
5.0
snow removal
  + -1 more
It went very well.
Description of Work: They were very responsive and communicative during the huge snowstorm. It took them a little while to get to everyone which was completely understandable given that the roads were closed and we had 2 feet of snow. They did a very good job shoveling us out and our place is in the city with sidewalks and two flights of stairs in the front and very tight parking in the back.. Bruno was very responsive and conscientious and stayed in touch with us the whole time. I would definitely recommend them highly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Steven H.
08/2012
5.0
landscaping
  + -1 more
Very well easily accommodated .
Description of Work: Back patio done with interlocking paves the builders done with cobble stones.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$4,410

Debra D.
06/2012
5.0
decks, masonry
  + 0 more
Very fast and efficient.
Description of Work: Cut and re-paint brick front steps. Repair of one foundation crack. Removed chimney cover, rebuild top four layers of chimney, re-install cover. New sonotube back deck.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,305

Mingmei C.
02/2012
5.0
masonry
  + -1 more
Very smooth
Description of Work: Dig 3 holes and made 3 bid cement poles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Mercedes L.
02/2012
1.0
snow removal
  + -1 more
Not well.
Description of Work: Called to get a quote - no answer. Emailed to get a quote - no response back. Are they still in business???

Rating CategoryRating out of 5
responsiveness
1.0


Response from MasonWorks LLC
We do not service Malden for snow removal. Never got any phone calls form this person. I always answer my phone or return calls.

William D.
10/2011
5.0
masonry
  + -1 more
See above
Description of Work: Mason works first repaired our front portch in June of 2011. They wanted to rebuild it from scratch, but I opted for the repairs in order to save some money. It turned out very nicely - a combination of brick and bluestone - and I was very happy with it. Then came our brick-veneer chimney. It had originally been installed in 1987 and consisted of slices of bricks inserted into a plastic grid, with masonary filling in between. It had started to lose bricks a couple of years ago and I had hopde to simply replace them. Much to my chagrin, Jeff Souza informed me that it appeared that most of the bricks were ready to fall out and he recommended entirely removing the existings veneer and replacing it with a "properly built" chimney with a layer of insulation, a wire mesh frame, concrete, and indivually installed bricks. The cost was quoted at about $10,000, which I did not want to spend. i explored alternatives (cultured stone, clapboard, etc.) and got two additional quotes. In the end I decided to go with Masonworks, as their original advice proved to be sound and their prices had held up to the competition. They came back in October of 2011. The work done by Masonwors was impeccable craftsmanship. It was a lenghty (one week), labor-instensive process, but the results are outstanding. The chimney will be here long after my demise. These guys do things the old-fashioned way and they do it right.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,500

Ric L.
08/2010
1.0
masonry
  + -1 more
I was very disappointed.
Description of Work: I had gotten a referral from a friend regarding this company and was planning on using them to repair several stone steps in the front of my home. I called them and Bruno came the next day to give me a quote of $900 for repairs. I had just become a member of Angie's List and checked on their rating. I was very impressed with their rating and was glad for my friend's referral. While on Angie's List I noticed they offered a 5% off coupon. I contacted Bruno and told him I would like to go forward with the work and would he kindly take into consideration the coupon when preparing my contract. He told me that since I was a referral from Angie's List that he had already taken that into consideration. He told me that in fact he had given me 5% and Angie's List had also given me 5% meaning that my original cost was $1000 and he had taken a total of 10% off bringing my cost down to $900.00. First of all, I never even mentioned Angie's List before he had given me a quote plus Angie's List does not do referrals or kick in money for a referral. I contacted Angie's List customer service in order to confirm this as I am new to their site. Bruno told me he would honor the coupon and he sent me his contract. Everything was fine except for the fact there was no warranty/guarantee mentioned for the work. When I inquired as to why he would not stand behind his work, he told me ..."I do offer warranty on my work but there is no warranty on repairs." This left me confused. You either warranty your work whether it be repairs or replacement or you don't. Apparently, he did not want to warranty my repair work. I apparently did not want to spend nearly $900 for work that would not be warranteed. I told him I would not deal with a company that did not stand behind its work. Very disappointing.

Rating CategoryRating out of 5
value
3.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$900

Response from MasonWorks LLC
It seems that this member is not aware how things works. She has deteriorated steps which were NOT built by Masonworks. She wanted to have the steps repaired and we gave her a Quote to repair the steps. As the crew were heading to her house she called Bruno asking for a warranty. Bruno politely explained to her that we cannot give a warranty on a repair work since we don't know what is behind the steps and what is causing the steps to fail. Bruno explained that we can only warranty a job that we build from scratch. Since we didn't build her steps we are not going to warranty a repair. This member can always go back to whomever built her steps and ask them for a warranty repair. No builder will give a warranty on a repair. We would certainly do as best as possible but cannot garantee it as we don't know what the causes of the failure is. Now I am not understanding how she qualified us above. If anyone reads her comments they will notice that we responded to her the same day she contacted us. We came up with an estimate at the same day and schedule the work within 5 days of the first visit. How does it end up with an F Overall? If the price as a C why did she choose us on the beginning? She could have gotten someone with a better price ( and who knows with the warranty for a repair). How did she come with responsiveness B Punctuality B and profesionalism D? Masonworks is not obligated by law to warranty a repair. We are obligated by law to warranty a job done from scratch to a period of 1 year. We offer 5-10 years warranty on all work we do from start and no warranty on repairs. It is obvious this member doesn't understand the concept nor the diference between REPAIRS and a complete rebuilt. Her comments makes no sense as we did what we do to everyone and everbody is pleased with what we do. Some people is just looking for a freebe or are trying to get others in trouble. Please read all other comments on Masonworks and judge for yourself if this comment makes nay sense

REZA K.
10/2008
1.0
masonry
  + -1 more
I hired someone else.
Description of Work: I submitted an email request to this company for a quotation and never heard back from them.

Rating CategoryRating out of 5
responsiveness
1.0


Response from MasonWorks LLC
I APOLOGIZE FOR NOT RESPONDING. SOMETIMES IT IS IMPOSSIBLE TO HELP EVERYONE.

Contact information

83 Altamont Ave, Melrose, MA 02176

http://www.masonworkllc.com

Service hours

Monday:
6:00 AM - 6:00 PM
Tuesday:
6:00 AM - 6:00 PM
Wednesday:
6:00 AM - 6:00 PM
Thursday:
6:00 AM - 6:00 PM
Friday:
6:00 AM - 6:00 PM
Saturday:
8:00 AM - 1:00 PM


Licensing

Bonded

Insured

Licensed*

Trade License Number
CS 076715
Trade License Locale
Massachusetts
Trade License Authority
Massachusetts: Contractors - Public Safety

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Masonry,
Pavers and Hardscaping,
Stone and Gravel,
Concrete Pouring and Repair,
Patios,
Landscaping,
Snow Removal,
Decks and Porches,
Asphalt Driveways,
Excavating,
Foundation Repair,
Marble and Granite

FAQ

MasonWorks LLC is currently rated 4.8 overall out of 5.

Monday: 6:00 AM - 6:00 PM

Tuesday: 6:00 AM - 6:00 PM

Wednesday: 6:00 AM - 6:00 PM

Thursday: 6:00 AM - 6:00 PM

Friday: 6:00 AM - 6:00 PM

Saturday: 8:00 AM - 1:00 PM

MasonWorks LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, MasonWorks LLC offers free project estimates.
Yes, MasonWorks LLC offers eco-friendly accreditations.
No, MasonWorks LLC does not offer a senior discount.
Yes, MasonWorks LLC offers emergency services.
Yes, MasonWorks LLC offers warranties.
MasonWorks LLC offers the following services: Design & Construction - Outdoor Stone & Brick Work, Driveways, Parking Lots, Patios & Walkways, Walls & Stairs, Interior & Exterior Waterfalls & Water Gardens, Landscape Design, Lawn Care, Seasonal Maintenance Programs, New Lawn Installation, Shrub & Flower Bed Care, Irrigation Systems, Spring & Fall Cleanup, Snow Plowing & Removal.

Contact information

83 Altamont Ave, Melrose, MA 02176

http://www.masonworkllc.com

Service hours

Monday:
6:00 AM - 6:00 PM
Tuesday:
6:00 AM - 6:00 PM
Wednesday:
6:00 AM - 6:00 PM
Thursday:
6:00 AM - 6:00 PM
Friday:
6:00 AM - 6:00 PM
Saturday:
8:00 AM - 1:00 PM