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Glenn Crowell Construction Co.

Roofing, Finished Carpentry and Woodworking, General Remodeling,

About us

CHARGES BY THE JOB.

Business highlights

35 years of trusted experience

Services we offer

SIDING, WINDOWS, ROOFING, ADDITIONS, REMODELING.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check

Reviews

4.114 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
64%
4
14%
3
7%
2
0%
1
14%


Rating CategoryRating out of 5
quality
4.1
value
4.0
professionalism
4.2
responsiveness
4.2
punctuality
4.5
Showing 1-14 of 14 reviews

Billy D.
04/2024
1.0
decks
  + -1 more
It did not go well!! Built it in the middle of winter, and found out the hard way HE used cheap lumber. Had basically one guy doing the work. All cuts were uneven boards started popping up. Screws split end of boards. When called to replace he took his time coming back, and blamed us for not treating it correctly which was wrong. Boards started to split and rot within two years. Also a post was not even really touching and anchored to concrete only to look that way. To top it off building inspector signed off. We ended up have to get the whole deck torn down and replaced!!!! Never again!! I would not recommend or hire him for anything…
Description of Work: Replace Deck with larger one out of pressure treated lumber.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$15,000

karin B.
07/2015
5.0
remodeling
  + -1 more
.
Description of Work: Replaced roof, insulation and full ceiling, etc due to ice dams in the winter. Major job. Would recommend without hesitation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Deb C.
02/2015
5.0
roof snow removal, roofing
  + 0 more
I was referred by a mutual friend. My house was starting to leak and I had no idea what to do. A neighbor was outside and he called Glenn for me and told him the story. Keep in mind everyone has ice dams right now, it's February 2015, the historic winter, and roofers are completely in demand. However, I have never dealt with this and didn't realize what was going on, so I was woefully under-prepared. I feel so lucky that I got connected to Glen. His team showed up exactly when he said they would, they took care of the problem right away. The work was hard, cold, and they had to be exhausted, but they smiled and were gracious and polite and efficient with the work. I have not yet paid them for the work, so I can't comment on cost.
Description of Work: Got rid of my ice dams

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Trudy M.
01/2015
1.0
roofing
  + -1 more
Had the roof installed in November of 2003. Within the first year, there was a significant leak that damaged the ceiling in my tenant's living room. Glen came evaluated the damage and sent someone to repair the roof and repaint the ceiling. The roof leaked again 2 years later and 3 additional times since it was installed. Each time Glen came and said he had fixed it but after 5 leaks in 11 years, I had lost confidence in his ability to fix it. I recently had additional insulation put in the attic and it was getting wet each time. When it was installed, I was told it was guaranteed for 30 years and I only got 11 years out of that roof. So, I asked Glen to pay a percentage for a new roof. Glen has refused to agree to this resolution. Two weeks ago I had a new roof installed by another roofer. Glen has done other work for me over the years and I was satisfied with his other work but the roof has been a real disappointment.
Description of Work: Put on a new roof.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0

$8,200

Scott H.
03/2014
5.0
roofing
  + -1 more
Very quick completion, very satisfied with all of the work. Enjoyed all of the workers.
Description of Work: Refinished basement walls, paint, suspended ceiling; refinished LR/DR ceiling; refinished floors

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jamie M.
03/2014
5.0
roofing
  + -1 more
I first hired Glenn to replace my roof. The work was done on time and to estimate. When I had an ice dam build up a season later, Glenn's team was out there in the ongoing storm to break through it without overly damaging the roof. No charge. I later hired Crowell construction to gut an unheated breezeway and convert it into a heated mud and laundry room. By far the best money I've spent on my house to date. Glen's team was super friendly and respectful and always showed up when they said they would. The room turned out awesome. A year or two after that, I had Glenn replace my old cracked wooden basement windows. This was a very quick job, and it was done cleanly and professionally.
Description of Work: Shingle tear off and replacement. (~7000) New basement windows (~4000) Gut and convert breezeway to a mud/laundry room (~9000)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

JOHN M.
04/2013
5.0
roofing, woodworking
  + 0 more
Crowell is local and several neighbors have used them with good results. We also used them in the past for gutter replacement. Glenn is responsive. Given that the bids were equal we went with the local guy. The work was completed in three days. The two days they were tearing off old rood happened to be very windy and the old tar paper and shingle fragments were blown in to many neighbors' yards. Nothing the contractor could do to prevent that, but they spent a lot of time after completion of work each day raking and picking up material. They did a great job cleaning up, even though it was frustrating for them. The roof is complete and done well.
Description of Work: We needed a tear-off and new shingles on part of our roof. We also wanted to remove a dormer to make our roof more suitable for solar panels. We got bids from the two highest rated roofing contractors in the area plus Glenn Crowell. All three estimates were very close.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Michael N.
03/2013
5.0
remodeling, roofing, woodworking
  + 1 more
unknown
Description of Work: Prompt, courteous and professional. Chose another bidder, but his estimate was in line with what others provided.
Rating CategoryRating out of 5
Yes, I recommend this pro

Greg L.
04/2011
5.0
roofing
  + -1 more
Glenn and his team replaced my back roof for me when I moved into my home in December of 2007. They did a great job and were very professional. I have hired a many people to work on my house and his team although a bit higher than my best quote did a great job and I would hire them again.
Description of Work: Replacement of back roof and downspouts on house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Patrice C.
03/2011
5.0
roofing
  + -1 more
very well.
Description of Work: Repaired area around pipe in roof to correct leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Kristen H.
10/2008
3.0
handyman service, roofing
  + 0 more
The crew was great and the work good. Found out too late I paid too much though.
Description of Work: Installed new roof and gutters.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0

$20,000

IRVING S.
06/2008
5.0
roofing, woodworking
  + 0 more
Good. They put in a new rubber roof on the balcony and removed the old rotted railing and built a new one.
Description of Work: Glenn's team replaced the old asphalt balcony roof (attached to the house) and built a new wooden railing.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,100

Doug W.
06/2004
4.0
roofing
  + -1 more
HE WAS PUNCTUAL, PROFESSIONAL AND VERY THOROUGH IN GOING OVER THE REQUIREMENTS OF THE JOB. DURING OUR CONVERSATION, IT BECAME OBVIOUS THAT THE COMPANY DOES LOTS OF WORK ON COMPLEX VICTORIAN-STYLE ROOFS WITH LOTS OF GABLES AND TURRETS. PERHAPS THAT IS WHY HIS ESTIMATE CAME IN OVER $4,000 MORE THAN THE ESTIMATE OF THE CONTRACTOR WE HIRED.
Description of Work: GLENN WAS THE FIRST ROOFER TO GET BACK TO US TO SET UP A TIME FOR AN ESTIMATE.

Rating CategoryRating out of 5
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Mark D.
11/2001
4.0
roofing
  + -1 more
NO UNPLEASANT SURPRISES. DID WHAT HE SAID HE WOULD DO.
Description of Work: STRIPPED 2 LAYERS, REPLACED ROOF, REPAIRED ROTTED WOOD AND REPLACED SOME GUTTERS.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,200

    Contact information

    18 Sibley St, Melrose, MA 02176


    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 4:00 PM
    Tuesday:
    7:30 AM - 4:00 PM
    Wednesday:
    7:30 AM - 4:00 PM
    Thursday:
    7:30 AM - 4:00 PM
    Friday:
    7:30 AM - 4:00 PM
    Saturday:
    7:30 AM - 4:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    No
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Roofing,
    Finished Carpentry and Woodworking,
    General Remodeling,
    Roof Ice/Snow Removal,
    Handyman Services,
    Decks and Porches,
    Basement Remodeling,
    Sunrooms and Patio Enclosures,
    Kitchen and Bath Remodeling,
    Snow Removal,
    Skylights,
    Windows

    FAQ

    Glenn Crowell Construction Co. is currently rated 4.1 overall out of 5.

    Sunday: Closed

    Monday: 7:30 AM - 4:00 PM

    Tuesday: 7:30 AM - 4:00 PM

    Wednesday: 7:30 AM - 4:00 PM

    Thursday: 7:30 AM - 4:00 PM

    Friday: 7:30 AM - 4:00 PM

    Saturday: 7:30 AM - 4:00 PM

    Glenn Crowell Construction Co. accepts the following forms of payment: Check
    Yes, Glenn Crowell Construction Co. offers free project estimates.
    Yes, Glenn Crowell Construction Co. offers eco-friendly accreditations.
    No, Glenn Crowell Construction Co. does not offer a senior discount.
    No, Glenn Crowell Construction Co. does not offer emergency services.
    Yes, Glenn Crowell Construction Co. offers warranties.
    Glenn Crowell Construction Co. offers the following services: SIDING, WINDOWS, ROOFING, ADDITIONS, REMODELING.

    Contact information

    18 Sibley St, Melrose, MA 02176


    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 4:00 PM
    Tuesday:
    7:30 AM - 4:00 PM
    Wednesday:
    7:30 AM - 4:00 PM
    Thursday:
    7:30 AM - 4:00 PM
    Friday:
    7:30 AM - 4:00 PM
    Saturday:
    7:30 AM - 4:00 PM