Floros Plumbing and Heating

Plumbing, Water Heaters, Drain Cleaning,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Thank you for your interest, we will be out of the office from December 23rd to January 8th. We will resume regular business on January 9th, 2020. Please feel free to leave a message or request a quote and we will be in contact with you as soon as we return. Plumbing experience of over 20 years. 24 hour emergency service. All calls personally answered. Three time Super Service Award winning company. Winner of the 2013 Angie's List Best Contractor Award.

Business highlights

Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Plumbing, water heater replacements, stocking most common size tanks & immediate water heater replacement.

Amenities

Emergency Services
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.9387 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
3%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 51-75 of 387 reviews

Craig P.
12/2017
5.0
plumbing
  + -1 more
I thought the service was great, he was quick to respond and clearly knowledgeable. He seemed to really care about his work and I noticed him helping customers over the phone between jobs instead of just telling them that he was booked.
Description of Work: Came in for emergency furnace issue.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

JONATHAN H.
12/2017
5.0
plumbing
  + -1 more
Couldn't make the original time planned, but he came late to make up for it, which was much appreciated. Job was finished quickly and efficiently
Description of Work: Swapped old for new gas dryer, adding steam connection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Rich C.
12/2017
5.0
plumbing
  + -1 more
Went great. The faucet hole sizes (too small) and cabinet build (left little room to get hands in) caused some complications but Petros worked through them with us patiently. He was very transparent and explained all his work.
Description of Work: Farmer's Sink Removal and Faucet Replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Surrena G.
11/2017
5.0
plumbing
  + -1 more
I called Pietro Floros at 9:45AM on the Sunday after thanksgiving and he had everything fixed by 10:30 AM. He replaced the broken parts and had everything working in minutes. He was amazingly quick, professional and friendly. He gave me a good price for an emergency service. I would hire him again in a minute! He also maintenances heating systems.
Description of Work: My toilet was broken--the fill valve and the water shut off valve needed to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Amy C.
11/2017
5.0
plumbing
  + -1 more
He came to the house the same day I called him. He was quick, professional and reasonably priced.
Description of Work: Kitchen sink was clogged

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ANTHONY G.
11/2017
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
it Is clear that this plumber is a seasoned professional. He quickly identified the problem with the old waterheater and recommended that it be replaced. In less than 24 hours I had a new gas water heater installed , and the old one was removed. Price for the water heater and its installation was competitive with an extended warranty. I Would certainly use his services again if the need should arise
Description of Work: Replaced Gas Water Heater with new Tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Melanie S.
11/2017
5.0
plumbing
  + -1 more
Great - the first plumber I hired no-showed. The next day I called at least 5 guys, Petros was the only guy who picked up the phone and was able to come that day. He not only installed my dryer (and moved my old one out of the way), but he fixed the hot water in the kitchen sink after I complained about it. I'd gone a year without hot water in that sink and he fixed it in two seconds. Thank you, Petros!
Description of Work: I had a gas dryer installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Susan S.
09/2017
5.0
plumbing
  + -1 more
He came out same day have a price lower than others that couldn't come samecday
Description of Work: Toilet flight sh valve

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David H.
09/2017
5.0
plumbing
  + -1 more
Excellent! First I called and told him what I had done and he asked me to take pics and send them to him so he could see if he could talk me through a quick fix - once he determined it needed to be reworked he said he would come to my home as soon as he was done job he was on way to - he showed when he said he would be there and he said "I'll do best I can to fix this for you at reasonable cost" and he did what he said he would do. I've worked with lot of trades people and I would hire him again in heartbeat. Professional, reliable, reasonable and customer caring. Cant go wrong with going with their services. Highly recommended
Description of Work: I needed get the plumbing work I attempted on my own for new sink and garbage disposal reworked correctly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

P. Michelle H.
09/2017
5.0
plumbing
  + -1 more
I wish I could give a grade higher than "A" for punctuality. I think he showed up 15 minutes from my first phone call. Home Depot had promised to install our dishwasher then refused once they were in the house. I called Mr. Floros. He showed up in minutes, installed the dishwasher quickly and professionally, left the kitchen cleaner than he found it, and charged a reasonable price. Oh, and hauled away the old machine, too.
Description of Work: This time it was just a small job--installing a dishwasher. But, this wasn't the first time Mr. Floros helped us out on short notice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

AKiko K.
08/2017
2.0
plumbing
  + -1 more
work was completed, but he had poor attitude and we ended up paying for additional part due to his error.
Description of Work: plumbing - fix leaky toilet

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0


Response from Floros Plumbing and Heating
I'm sorry but i believe you have me confused with someone else looking back on my records i do not see me doing any service for you on this day and any service for you at this address I'm sorry you had a bad experience with a plumber

Adey G.
08/2017
5.0
plumbing
  + -1 more
They were excellent. The price was great. He did a very good job. He was very good.
Description of Work: Fixing toilets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Alexander G.
07/2017
5.0
plumbing
  + -1 more
He has saved us on multiple occasions. He replaced our septic pump promptly when others said it would be impossible to do so on a weekend.
Description of Work: Replaces septic pump, replaced water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marina R.
07/2017
5.0
plumbing
  + -1 more
We needed the plumbing fixed with a new fixture. He answered her phone call immediately and immediately went and bought a solid fixture for a good price and then installed it immediately. It was fantastic.
Description of Work: He had a faucet break in the middle of the night and significant flood. We needed the plumbing fixed with a new fixture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Marina P.
06/2017
5.0
water heater repair
  + -1 more
Very timely response and follow up. Gave very clear explanation of the next steps and executed installation on time and of very high quality.
Description of Work: replace water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Theodore R.
06/2017
5.0
plumbing
  + -1 more
Small job and it went well and took a lot less time than I was worried it would.
Description of Work: Repair of shower valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$191.19

Jason B.
06/2017
5.0
plumbing
  + -1 more
Excellent service. Wold totally hire them again.
Description of Work: Digging and sump pump installation and drain work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

JOHN S.
06/2017
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Excellent work. Rich clearly communicated with us on all aspects of the projects.
Description of Work: Two bathrooms plumbed, hydronic baseboard heat installed, and furnace refurbished.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

David N.
06/2017
5.0
water heater repair
  + -1 more
Petros responded to an early morning call and was able to fit into his schedule the same day replacing a broken water heater. He requested sending photos of the old water heater so he knew the brand and the type of space he'd be working in. Very personable, straightforward, and easy to deal with. No surprises.
Description of Work: Replace a leaking 75 gal. natural gas water heater

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

DEBORAH C.
05/2017
5.0
heating & air conditioning/hvac, plumbing, water heater repair, drain cleaning
  + 2 more
All issues/problems were fixed/resolved. A true professional. Highly recommend his company.
Description of Work: Hired Floros Plumbing and heating recently to fix my heating and clogged bathtub. He came promptly and fixed the problem. Charges for the service very reasonable. Would definitely call him again for any plumbing or heating issue. Highly recommend his company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas and Christopher M.
05/2017
5.0
plumbing
  + -1 more
Perfect! Prompt, professional and fixed the problem the first time. No leaks. I also will mention in the pouring rain-going the extra mile. I did think the price was slightly high. However, as I mentioned it was pouring rain outside and all the work needed to be done was outside of the house All in all I think he spend about 20-25 mins to completed the project and he left me the rest of the hosee/tubing.
Description of Work: I have a sump pump in my basement that is connected to a standard plastic 2 inch tubing which feeds out side the house. Once outside the house there is approx. 3 feet of this pipe exposed to elements then fees into the ground away from property. I hired this company to replace the tubing exposed to the elements as it sprung a few major leaks when the pump was running. That being said he replaced about one to one and half feet of the tubing/hose.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$173

Philip S.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
He did a really great job. He threw all the stuff away, he did a good job cleaning. He installed the pumps, checked it, made sure that it was working properly and did a great job.
Description of Work: They replaced my circulated pumps on the heating system. They actually replaced two pumps.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gayna H.
04/2017
5.0
plumbing, drain cleaning
  + 0 more
He was very busy that week but fit me in. Mr. Floros was able to quickly find the leak in a joint in the pipes in a back hall wall. He had to open up the wall. He replaced the joint with a better fitting elbow and that fixed the problem.
Description of Work: There was a leak in the basement and I couldn't see where it was coming from.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Dan B.
03/2017
5.0
water heater repair
  + -1 more
It took them two hours to complete the job. There was one worker and he was great. He left the area clean.
Description of Work: They replaced our hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Lucinda C.
02/2017
5.0
plumbing
  + -1 more
I had a hot water heater that had been taking longer and longer to "kick in". I finally got around to calling someone to look at it. Even though I said it was not urgent Mr. Floros arrived at my door within 30 minutes. He diagnosed the problem and said he would be back with the part the next day as the supply house was closed by that time. He came back the next day and installed the part. I was very impressed to say the least.
Description of Work: water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Contact information

66 Russell St, Melrose, MA 02176


Service hours

Sunday:
6:00 AM - 11:30 PM
Monday:
6:00 AM - 11:30 PM
Tuesday:
6:00 AM - 11:30 PM
Wednesday:
6:00 AM - 11:30 PM
Thursday:
6:00 AM - 11:30 PM
Friday:
6:00 AM - 11:30 PM
Saturday:
6:00 AM - 11:30 PM

Licensing

Insured

Licensed*

Trade License Number
11674
Trade License Locale
MA
Trade License Authority
Massachusetts Board of State Examiners of Plumbers and Gas Fitters
Trade License Expiration
05/01/2024

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Appliance Repair,
Heating and Air Conditioning,
Appliance Repair - Small

FAQ

Floros Plumbing and Heating is currently rated 4.9 overall out of 5.

Sunday: 6:00 AM - 11:30 PM

Monday: 6:00 AM - 11:30 PM

Tuesday: 6:00 AM - 11:30 PM

Wednesday: 6:00 AM - 11:30 PM

Thursday: 6:00 AM - 11:30 PM

Friday: 6:00 AM - 11:30 PM

Saturday: 6:00 AM - 11:30 PM

Floros Plumbing and Heating accepts the following forms of payment: Check
No, Floros Plumbing and Heating does not offer free project estimates.
Yes, Floros Plumbing and Heating offers eco-friendly accreditations.
No, Floros Plumbing and Heating does not offer a senior discount.
Yes, Floros Plumbing and Heating offers emergency services.
No, Floros Plumbing and Heating does not offer warranties.
Floros Plumbing and Heating offers the following services: Plumbing, water heater replacements, stocking most common size tanks & immediate water heater replacement.

Contact information

66 Russell St, Melrose, MA 02176


Service hours

Sunday:
6:00 AM - 11:30 PM
Monday:
6:00 AM - 11:30 PM
Tuesday:
6:00 AM - 11:30 PM
Wednesday:
6:00 AM - 11:30 PM
Thursday:
6:00 AM - 11:30 PM
Friday:
6:00 AM - 11:30 PM
Saturday:
6:00 AM - 11:30 PM