FRANKLIN BUILDING COMPANY

Bob offered us very good price for this project, but he had some trouble sending his estimate by email. After I called him and reminded about the estimate, he drove by and dropped his estimate in the mail box. On the day he performed the job, he was on-time, prepared with all the materials and tools. He did very good job drilling the openings and installing the vents. We are very satisfied with this project.

I had used them before for another job, but this time when I called they came out and looked at the work that need to be done said they would be back. I never heard from them again. I will not using them again.

They added flashing and an ice dam.

QUICK RESPONSE AND WORK DONE WHEN THEY SAID THEY WOULD BE.

UNLIKE MANY OTHER ROOFERS I'VE CALLED IN THE PAST, IT WAS A LOT EASIER TO 1) GET AHOLD OF SOMEONE WHEN CALLING THE PHONE NUMBER AND 2) GET SOMEONE TO COME OUT AND LOOK AT A SMALL JOB LIKE A LEAK. BOB CAME OUT WITHIN 3-4 DAYS TO ASSES THE PROBLEM AND CALLED ME AT WORK WHILE HE WAS AT THE HOUSE. WE SCHEDULED FOR HIM TO COME BACK IN 2 DAYS AND DO THE WORK. ORIGINALLY, HE ESTIMATED $100, BUT ONLY CHARGED $75 SINCE IT WAS A SMALL JOB. THE ONLY ISSUE WAS NO WRITTEN ESTIMATE OR RECEIPT, ALTHOUGH I DIDN'T ASK FOR ONE SINCE THE JOB WAS SO SMALL. I REALLY WON'T KNOW WHETHER THE LEAK IS TRULY FIXED UNTIL WE GO THROUGH ANOTHER WINTER - BUT BOB SEEMED HONEST. WORK AREA WAS CLEAN.

HE DID A TERRIFIC JOB, REPAIRING SMALL DEFECTS IN THE ORIGINAL INSTALLATION (THE COMPLEX IS ONLY 6 YEARS OLD). WE HAD TO CALL HIM A FEW TIMES TO REMIND HIM HE HAD SOME MORE ROOFS TO FINISH, BUT ONCE WE REACHED HIM HE WAS ALWAYS GOOD ABOUT COMING OUT. I WOULD STRONGLY RECOMMEND BOB FOR THE GOOD WORK HE DID.

THIS IS A SMALL BUT VERY RESPONSIVE AND PROFESSIONAL COMPANY. HE DID NOT SEND A SALESMAN TO GIVE A QUOTE AND A SALES PITCH. HE SIMPLY STOPPED BY WHILE I WAS AT WORK AND SENT ME A WRITTEN QUOTE. FOR ME, IT IS A MUCH BETTER WAY TO DO BUSINESS. HIS QUOTE WAS 30% LOWER THAN THE NEXT QUOTE AND WAS HALF OF THE MOST EXPENSIVE. THIS MADE ME A LITTLE LEERY, BUT I GUESS HE DOES NOT SUPPORT A SALES TEAM, SO HIS COSTS ARE LOWER. IN ANY CASE, I HAD A FANTASTIC EXPERIENCE. HE ALWAYS RETURNED MY CALLS WITHIN 1 OR 2 DAYS - IF I SAID IT WAS URGENT, HE GOT BACK WITHIN A DAY. HE DID THE WORK WHEN PROMISED AND FINISHED QUICKLY. THEY PUT DOWN DROP CLOTHS AND CLEANED UP WELL, ALTHOUGH I HAD TO PICK UP A FEW NAILS AND SMALL PIECES OF SHINGLES.