Signature Hardwood Flooring and Remodeling

I got Tony's name from a friend, he was super responsive, was able to quote me over the phone without seeing the floors. He showed up when he said he would, his crew was clean and on time. lastly, Tony came and fixed my floor when I decided it would be a good idea for me to move my new fridge back into place without waiting for him. He fixed it at no cost. I would and totally plan on hiring him again!

The floor they refinished looks bad. Everyone who comes to my house cannot believe that the floor was refinished just a couple of months ago. Big gaps between floor boards in the middle of the rooms have been left unsealed and look terrible. The gaps filled unevenly; some holes between floor boards can hold a coin. New stair threads look not good either. The provider left dozens of big and small sharp nails in stair raises, poles and threads. I called them several times asking to remove the sharp nails. I assumed that was supposed to be the provider?s job, to clean up and remove all the sharp nails. Dust was everywhere. On the shelf of my closet, I found a circle sand paper and face mask sinking in the sanding dust. I would never ever choose this provider who had the only review in April (graded ?F?), which was apparently removed by now from Angiest List. I hired Premier Wood Flooring (Scott Nguyen), paid deposit to the Premier, but without my consent, Scott Nguyen sent his brother Tony (Signature Flooring) to do the job. Very disappointed. Stay away from this provider!

Unresponsive and challenging to deal with from the start, but continued because had previously used them and they had done a good job. Left the property filthy. Wood dust was everywhere. They promised to return to clean, but quickly cashed the check and never came back. Painters couldn't paint because the dust was everywhere, so had to suspend work and hire a cleaning service to clean up their mess. Really disappointed in the service and in a contractor I had used before with much better results.