Sergio's Renovations

IN ALL, WORKING WITH SERGIO'S RENOVATIONS WAS AN EXCEPTIONALLY POSITIVE EXPERIENCE IN EVERY WAY. THEY WERE ALWAYS METICULOUS AND ATTENTIVE TO EVEN THE SMALLEST OF DETAILS, RELIABLE - THEY ALWAYS SHOWED UP EXACTLY AT 7:00 AM - AND CONSCIENTIOUS. THEY RESPONDED IMMEDIATELY TO ANY QUESTIONS THROUGHOUT THE ENTIRE PROCESS, AND HAVE BEEN EASILY AND READILY AVAILABLE SINCE THE PAINTING WAS COMPLETED TO OFFER ANY ADDITIONAL FOLLOW UP SERVICES, DO ANY TOUCH-UPS, OR ANSWER QUESTIONS OF ANY KIND. I CANNOT PRAISE THEIR WORK ENOUGH. I INTERVIEWED 9 DIFFERENT PAINTERS AND FOUND THEM TO BE THE MOST PRECISE IN THEIR ESTIMATES, AND THE MOST DETAIL-ORIENTED IN THEIR ASSESSMENT. THEY FOLLOWED THROUGH ON EACH DETAIL. I WILL CERTAINLY RECOMMEND THAT THEY PAINT THE EXTERIOR OF THE 11 UNITS IN OUR COMPLEX WHEN THE TIME COMES FOR IT TO BE REPAINTED. THEIR SERVICE WAS SIMPLY OUTSTANDING.

We couldn't find anyone who'd had positive experiences and could recommend someone to us, until we joined Angie's List and read about Sergio. Our experience was wonderful. He got right back to us with a great estimate, and got started right away. He and his crew worked quickly, but with great skill and attention to detail. He was professional, honest, and enthusiastic about the work. He was also able to provide valuable design guidance as needed. His manner was always professional, reassuring, and confident and the work speaks for itself! It is like a new house! Sergio was flexible and added small jobs (like filing down some doors that were sticking) that we asked for after he'd started. He was responsive and easily reached by cell phone. He recommended great places for materials that we never would have known about otherwise. He is a genuinely likeable and trustworthy person who takes pride in his work. We will always use Sergio in the future and will recommend to all our friends!

I contacted this company via email. Never heard from them.

SERGIO WAS VERY THOROUGH, TALKING THROUGH OUR IDEAS AND PROVIDING SUGGESTIONS OF HIS OWN WHERE APPROPRIATE. HE WAS HONEST AND UP-FRONT ABOUT THE SCHEDULING HE COULD MEET AND COMPLETED THE PROJECT WITHIN THE TIME FRAME WE SET. HE HELPED US PREPARE FOR THE WORK TO BE DONE AND TO DISCUSS WAYS TO MINIMIZE DISRUPTIONS TO OUR LIVES WHILE GETTING THE PROJECT DONE ON TIME. AFTER DEALING WITH CONTRACTORS WHO DISAPPEAR FOR WEEKS AT A TIME WITHOUT A WORD IT WAS A NICE CHANGE TO WORK WITH SOMEONE WHO RETURNED CALLS PROMPTLY AND WAS OPEN ABOUT HIS SCHEDULE. WE ARE VERY HAPPY WITH THE QUALITY OF THE WORK THAT WAS DONE, BOTH IN TERMS OF THE WALL SURFACE, THE CLOSETS, AND THE PAINT JOB.

SERGIO'S WORK IS TOP QUALITY. HE IS VERY BUSY, AND WE NOW KNOW WHY. SERGIO SAVED US A GREAT DEAL OF TIME BY SENDING US TO AN EXCELLENT PLUMBING SHOWROOM, GRANITE AND MARBLE SHOWROOM, AND LIGHTING STORE, SO WE HAD TO DO NO RESEARCH ON OUR OWN. WE WANTED A BASIC REMODEL, BUT HE SUGGESTED A WONDERFUL DESIGN CHANGE JUST BY MOVING THE SINK INTO AN UNUSED CORNER. THE FINISHED PRODUCT IS BEAUTIFUL. WE HAVE ALREADY ASKED HIM TO DO WORK IN ANOTHER BATHROOM. HIS WORKERS WERE EXCEPTIONALLY POLITE, NEAT, AND SKILLED.

WOW! AFTER SPENDING THREE YEARS BEING FRUSTRATED BY CONTRACTORS THAT DON'T EVEN RETURN PHONE CALLS, I JOINED ANGIE'S LIST. I SAW ALL THE POSITIVE FEEDBACK ABOUT SERGIO SO I CALLED HIM AND LEFT A MESSAGE. HE RETURNED MY CALL IN LESS THAN 5 MIN! AND ARRIVED AT THE PREARRANGED TIME TO GIVE ME AN ESTIMATE LITERALLY WITHIN 2 MINUTES OF THE SCHEDULED APPOINTMENT! HE CALLED WITH AN ESTIMATE WITHIN TWO DAYS THAT WAS WITHIN MY BUDGET SO I HIRED HIM. SERGIO TURNED OUT TO BE THE ULTIMATE PROFESSIONAL! HE WAS COURTEOUS, SMART, PROFESSIONAL LOOKING AND ACTING. THE WORK WAS STARTED AND FINISHED QUICKLY (BUT NEVER RUSHED) AND I WAS AMAZED AT THE OUTCOME. SERGIO TOOK GREAT PAINS TO MAKE SURE EVEN THE SMALLEST OF DETAILS WAS FINISHED TO PERFECTION. THE TRUE TEST IS, IF YOU DIDN'T KNOW WORK HAD BEEN DONE, THE WORK THAT WAS DONE JUST LOOKS LIKE IT WAS PART OF THE ORIGINAL CONSTRUCTION. (PLEASE NOTE: SERGIO IS BUSY, DON'T WASTE HIS TIME UNLESS YOU'RE SERIOUS ABOUT GETTING YOUR PROJECT DONE.)

SERGIO AND HIS TEAM WERE FANTASTIC! IN ADDITION TO SHOWING UP ON TIME (EARLY, EVEN) EVERY DAY THEY WERE POLITE, COURTEOUS, GREAT WITH OUR TODDLER, THE LIST GOES ON AND ON. THEY DID SUCH AN EXCELLENT JOB WE ARE ACTIVELY LOOKING FOR OTHER AREAS THEY CAN HELP US WITH! THEY PREPPED AND CLEANED THE WALLS SO WELL YOU WOULD THINK THEY WERE BRAND NEW WALLS. THE TRIM WORK WAS FANTASTIC -- THEY CLEANED UP NUMEROUS HOLES, RANDOM NAILS, DIVOTS, ETC. THE PAINTING CAME OUT GREAT -- THE CEILINGS LOOK UNBELIEVABLE AND THE WALLS ARE PERFECT. THE CROWN MOULDING WENT UP WITHOUT A HITCH. IF YOU'VE READ THE REVIEW THIS FAR YOU'LL SEE THAT WE ARE ECSTATIC ABOUT THE WORK THEY DID. THIS IS THE TYPE OF EXPERIENCE THAT ANGIE'S LIST IS DESIGNED FOR -- A PERFECT OUTCOME AND A SUPER SMOOTH PROCESS. IF YOU HAVE ANY NEED FOR REMODELING WORK OR WHAT WE HAD DONE, DON'T HESITATE TO CALL SERGIO -- YOU'LL DEAL WITH HIM DIRECTLY, QUICKLY, AND WITH FOLLOW UP THAT IS UNMATCHED.

SERGIO HELPED US RECOVER FROM A FIRST CONTRACTOR WHO WE HAD TO FIRE. HE FIT US IN AROUND OTHER JOBS WHICH WE REALLY APPRECIATED. HIS WORKERS WERE POLITE, CLEANED UP EVERY DAY AND WORKED LONG HOURS TO FINISH UP THE JOB. THIS WAS THE SECOND JOB SERGIO DID FOR US AND THE RESULTS WERE AS OUTSTANDING AS THE FIRST JOB.

SERGIO'S CELL PHONE RANG ABOUT 3 TIMES DURING HIS VISIT TO MY PLACE. HE ANSWERED THE PHONE EACH TIME. HE LOOKED AT EVERYTHING AND LISTENED TO MY NEEDS AND MADE SEVERAL SUGGESTIONS, BUT HE NEVER CAME BACK TO ME WITH AN ESTIMATE.

SERGIO WAS VERY RESPONSIVE AND PROFESSIONAL. THE WORK WAS OF GOOD QUALITY, AND THEY COMPLETED THE WORK ON THE REQUESTED DATE. I WAS HAPPY WITH THE OVERALL EXPERIENCE AND AM CURRENTLY HIRING THEM AGAIN TO DO SOME WORK ON THE EXTERIOR OF THE HOUSE.

THE PREVIOUS CONTRACTOR HAD BADLY BOTCHED THE TILING AND HAD TO BE DISMISSED. SERGIO VERY QUICKLY BROUGHT IN HIS MEN AND HAD THE ENTIRE JOB COMPLETE IN TWO DAYS. THE PRICE WAS VERY REASONABLE FOR A VERY DIFFICULT JOB AND HIS MEN ARE POLITE, CLEAN AND WORK VERY HARD. I PLAN TO USE SERGIO FOR ALL FUTURE REMODELING WORK.

QUOTE WAS GIVEN PROMPTLY AND IN A CORDIAL MANNER. PLACE LOOKS PERFECT. I WOULD INVITE THEM TO DO FUTURE WORK FOR ME/US. VERY COURTEOUS AND CLEAN. HIGHLY RECOMMENDED YOU.

IMMACULATE CLEANUP. REASONABLY PRICED. MATCHED DIFFICULT PAINT ON REPAIRED WALL. PROFESSIONAL, PROMPT AND EFFICIENT.

THOUGH WE THOUGHT THE INITIAL ESTIMATE FOR LABOR ($900) WAS A LITTLE HIGH, (THEY WANTED TO PREPARE FOR THE WORST AND LIKELY OUTCOME OF A BROKEN OR CRACKED GRANITE COUNTERTOP), SERGIO AND HIS CREW WERE ON TIME, TIDY AND WORKED FAST! THEY FIT US IN BECAUSE THEY WERE DOING ANOTHER JOB IN OUR NEIGHBORHOOD (LUCKY US!), SO WE GOT WHAT WE THOUGHT WOULD BE A TIME-CONSUMING, LABOR-INTENSIVE JOB DONE BY SKILLED WORKERS IN JUST ONE DAY. INSTALLING A DISHWASHER WHERE NONE EXISTED BEFORE IS A TOUGH JOB REQUIRING CARPENTRY, PLUMBING AND ELECTRICAL WORK. THEY MADE IT LOOK EASY (AND THE FINISHED RESULT IS BEAUTIFUL). THE GRANITE DID NOT CRACK EITHER.

HE DIDN'T RETURN MY E-MAIL OR PHONE CALL.

SERGIO IS TERRIFIC. HIS MEN ARE PROMPT, COURTEOUS AND EXCELLENT CRAFTSMEN. I'VE HIRED HIM TO RENOVATE TWO MORE BATHROOMS, AND HIS WORK IS OUTSTANDING.

MY BATHROOM WAS IN SERIOUS NEED OF REPAIR AND SERGIO CAME AND GAVE AN ESTIMATE WITHIN TWO DAYS. HE LISTENED AND WAS VERY FRIENDLY, AND HIS PRICE WAS THE BEST OF SEVERAL CONTRACTORS I CONTACTED, EVEN WHEN USING TOP OF THE LINE MATERIALS. HE AND HIS CREW DID AN AMAZING JOB, AND I COULDN'T BE HAPPIER WITH HIS QUALITY OF WORK. SERGIO ALWAYS ANSWERED HIS PHONE, OR RETURNED MY CALL WITHIN THE SAME DAY. HIS FINAL PRICE WAS EVEN A COUPLE HUNDRED DOLLARS BELOW ESTIMATE. I WOULD RECOMMEND HIM AND HIS CREW TO ANYONE.

OWNER WAS PROMPT IN COMING TO GIVE ESTIMATE AND THEN SENT HIS ELECTRICIAN TO ESTIMATE HIS PART OF JOB. THEN WE HEARD NOTHING. IT HAS BEEN MORE THAN 7 WEEKS AND HIS PHONE IS NOT ACCEPTING CALLS.

SERGIO CAME TO MY HOUSE TO PROVIDE MY WIFE AND I WITH AN ESTIMATE TO REMODEL OUR UPSTAIRS BATHROOM. HE NEVER CALLED US BACK. SEEMED INTERESTED IN UPSELLING US IMPORTED TILE, WHICH IS NOT APPROPRIATE FOR WHERE WE LIVE. WAS TOLD UPON LEAVING THAT HE DOES NOT DO PERMITS. RATHER RISKY, PARTICULARLY FOR A GFI PLUG, WHICH WE NEEDED.

I'VE RECOMMENDED HIM TO SEVERAL PEOPLE. HE'S VERY PROFESSIONAL, PUNCTUAL, AND VERY MUCH WANTS TO PROVIDE THE PRODUCT YOU WANT. HIS WORKERS ARE THERE WHEN THEY SAY THEY WILL BE THERE. THEY COVER EVERYTHING SO THEY DON'T MAKE A MESS OR CAUSE ANY DAMAGE. THEY GET THE WORK DONE IN A VERY QUICK MANNER. ALWAYS CALLED ME RIGHT BACK WHEN I LEFT MESSAGES. PRICE IS VERY COMPETITIVE. HE'S BEEN ONE OF MY BEST EXPERIENCES SINCE I'VE MOVED HERE.

VERY GOOD QUALITY. PLEASANT AND REASONABLE. SOMETIMES GETS BEHIND SCHEDULE.

THEY HAD REASONABLE PRICE, GO ABOVE AND BEYOND WHAT YOU EXPECT EASY TO WORK WITH AND VERY PROMPT

I CAN'T SPEAK MORE HIGHLY OF SERGIO'S QUALITY OF WORK, HIS SPEED OF EXECUTION, AND HIS PROFESSIONALISM. HIS TEAM DOES EXCELLENT, DETAILED WORK, AND THEY CLEAN UP AFTER THEMSELVES. HE CAN ALMOST ALWAYS BE REACHED BY CELL PHONE, AND WHEN HE COMMITS TO A DATE TO GET THE WORK DONE, HE STICKS TO IT.

CALLED THEM FOR AN ESTIMATE AND THEY DID NOT RETURN THE CALL.

SERGIO ARRIVED FOR THE ESTIMATE AS PLANNED IN MID-DECEMBER, TOLD ME HE WAS BOOKED UP AND THAT HE WAS GOING TO BRAZIL OVER THE CHRISTMAS HOLIDAY. AFTER MULLING IT OVER HE SAID HE COULD ARRANGE FOR THE JOB TO BE DONE THE NEXT DAY! AND THAT IS WHAT HE DID! I WAS MOST PLEASED. HIS WORKMEN DID AN EXCELLENT JOB FOR A REASONABLE PRICE.