New England Reliance Electric

They were prompt, courteous, professional, performed the repairs well and it cost less than anticipated. The only negative–and it's not really a negative–was that they could not replace the dimmer with a switch that would accommodate our existing hardware for the knob. I doubt anyone could have. We have used Reliance a couple times in the past as well and they always provide profressional work.

Substantially overcharged for the work that was done. Made charges for hours when no one was actually working. Charged three times as much as materials actually cost. Will never, never use again.

WANTED $98 TO GIVE ESTIMATE ON JOB. I'M IN SAME CITY, APPROXIMATELY 2 MILES FROM THEM!

ALL GOOD WORK EXCEPT TO GET 2 NEW PARTS TO REPLACE BURNT OUT PART REQUIRED A 2 HOUR DRIVE TO BOSTON. I WAS CHARGED FOR SERVICE. WHEN I CONTACTED ABOUT TRAVEL FEE, I RECEIVED A PARTIAL REBATE.

THEY WERE VERY POLITE, PROFESSIONAL, AND TIMELY. THOUGH $120 SEEMS HIGH FOR 45 MINUTES OF WORK, I GUESS THAT'S MORE OR LESS THE GOING RATE.

I INTERACTED ONLY WITH THE MASTER ELECTRICIAN. HE WAS EXTREMELY POLITE AND WILLING TO WORK EXACTLY TO MY SPECIFICATIONS. I GIVE THIS COMPANY A DEFINITE A FOR CUSTOMER SERVICE. THE WORK ITSELF WAS GOOD, ALTHOUGH IT TOOK THEM LONGER THAN I EXPECTED, THUS MAKING THE PRICE HIGHER THAN I EXPECTED FOR THE TASKS THAT THEY COMPLETED. HOWEVER, THIS IS MY ONLY EXPERIENCE WITH HAVING ELECTRICAL WORK DONE, SO I HAVE NO STANDARD OF COMPARISON. OVERALL, I WAS SATISFIED.

I LIKE THEM. THEY ALWAYS CALL IF THEY ARE GOING TO BE LATE AND THEY DO GREAT WORK. THEY ALWAYS INFORM ME IF THEY FIND OTHER PROBLEMS WHILE THEY ARE HERE SO THAT I DON'T HAVE TO PAY ANOTHER SERVICE CALL DOWN THE LINE.