Ken McConnell Plumbing & Heating Inc

plumber, water heater installer, heating & cooling contractor

About us

Ken McConnell Plumbing & Heating Inc is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business

Business highlights

41 years of trusted experience

Amenities

Warranties
Yes


Accepted payment methods

CreditCard

Reviews

5.018 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Showing 1-18 of 18 reviews

Jason B.
01/2025
5.0
A fantastic experience from start to finish! Highly recommend Ken McConnell plumbing for any plumbing needs - professional, reliable, and friendly service.
Rating CategoryRating out of 5

Christine M.
01/2025
5.0
Ken McConnell, his brother and helpers were super efficient and responsive. My new boiler is a major upgrade. McConnell Plumbing responded quickly , even coming on a weekend. Excellent to work with them & highly recommend!
Rating CategoryRating out of 5

Eileen D.
01/2025
5.0
They were great. Clean efficient. Explained my choices and did a great job. Would absolutely use them again.
Rating CategoryRating out of 5

Robert M.
01/2025
5.0
Have used Ken McConnell plumbing multiple times for a home heating system replacement as well as kitchen renovation project and they are an excellent company to work with! I would highly recommend them for any plumbing and heating needs, you will be very happy with their fair pricing and amazing customer service!
Rating CategoryRating out of 5

Thomas s.
01/2025
5.0
Installed a hi eff condensing combi boiler 95% AFUE to replace 45 year old system.
Rating CategoryRating out of 5

John C.
01/2025
5.0
I have used Ken on multiple occasions over several years including gas Hot water heater replacement, adding gas pipes for conversion to gas dryer, gas boiler service, and complete renovation of existing full and half bath. All work was done professionally on time and has withstood the test of time. I highly recommend Ken for all of your plumbing and heating needs.
Rating CategoryRating out of 5

James D.
01/2025
5.0
Ken McConnell was professional, extremely knowledgeable and happy to work within our timeframe. He was also accessible when we had questions or concerns and was able to explain every step in our job in ways we could understand Any time we called him he either answered the phone or immediately called us back. I wouldnt consider using anyone else!
Rating CategoryRating out of 5

Kevin W.
01/2025
5.0
Replaced malfunctioning hot water heater with new tankless system. Did all within one day which included an electrician who we needed to install an outlet. Great customer service before during and after install.
Rating CategoryRating out of 5
$6,000

Tom M.
12/2023
5.0
Good experience

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ken C.
12/2020
5.0
Ken did I high quality installation of a gas burner and holding tank at a very reasonable cost. My furnace needed to be replaced unexpectantly during December and Ken was able to complete the work in one day on short notice. I highly recommend him and his crew.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gilbert T.
09/2019
5.0
In July of 2018 Ken and his crew installed a new condensing boiler to replace a 25 years old boiler. They did a great and neat job. They also partner with an electrician (Duggan Electric) who also did a wonderful job. When I fired the system at the beginning of the winter season, I had a couple of issues with air trapped in the system and with one of the circulators and this happened during thanksgiving. They came twice, replaced a circulator that had a defect at no additional charge. In addition to that, they are local Medford plumbers. What more can you ask for. Ken is great. He explained to me the whole process before we started the job. They also replaced a water boiler in 2017, Did a great job too. I will hire their services again, without hesitation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Patricia B.
06/2019
5.0
Fabulous. The guys were polite, professional, and had a good sense of humor. Showed up on time, finished fast, and came in exactly on budget. Will definitely use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ron T.
01/2019
5.0
Our boiler went out three days before Thanksgiving, it was cold and we needed heat. His bid was very competitive and he agreed to have it installed before Thanksgiving. He and his crew arrived the day before, they were very professional and did a high quality installation. We are very happy with the result. I would hire them again for any plumbing project.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

    Contact information

    19 Chardon Road, Medford, MA 02155

    http://www.mcconnellplumbing.com

    Service hours

    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed
    Sunday:
    Closed

    Licensing

    Licensed*

    Trade License Number
    13086
    Trade License Expiration
    05/01/2026
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    plumber,
    water heater installer,
    heating & cooling contractor

    FAQ

    Monday: 7:00 AM - 5:00 PM

    Tuesday: 7:00 AM - 5:00 PM

    Wednesday: 7:00 AM - 5:00 PM

    Thursday: 7:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Sunday: Closed

    Ken McConnell Plumbing & Heating Inc accepts the following forms of payment: CreditCard
    No, Ken McConnell Plumbing & Heating Inc does not offer free project estimates.
    No, Ken McConnell Plumbing & Heating Inc does not offer eco-friendly accreditations.
    No, Ken McConnell Plumbing & Heating Inc does not offer a senior discount.
    No, Ken McConnell Plumbing & Heating Inc does not offer emergency services.
    Yes, Ken McConnell Plumbing & Heating Inc offers warranties.

    Contact information

    19 Chardon Road, Medford, MA 02155

    http://www.mcconnellplumbing.com

    Service hours

    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed
    Sunday:
    Closed