HomeWorks Energy

The energy audit itself was great, everything after that was a total frustration and waste of time. The communication was poor, inaccurate, or nonexistent. The insulation project was scheduled, paid for, then canceled with little notice and zero response after. We had to call and insist on confirmation of the refund, which we were intitally told was not possible. Save your time and lots of frustration by going with another company to get the energy audit you need to connect to MassSave programs for insulation, incentives, and rebates. Like another reviewer suggested- do your homework- read the reviews of this company and others, and make an informed decision.

It went well. Adam Morrison was an excellent technician who was very knowledgeable and precise with each task he completed. He was very respectful of my no-shoe rule and was obliging. I would hire him for future work needed.

Everything went smooth. Adam Morrison was very professional and informative. Was on time and very respectful.

Adam Morrison came to our home to give us an energy assessment at our request. He was very personable and professional. He shared a lot of information, walked me through the various links on the Mass Save site and helped us change over our electric supplier. He also tested our furnace and water heater for efficiency, changed our shower head and our faucet aerators. On top of all that, he gave us 2 advanced power strips and installed a new thermostat. He also sent the necessary information to the office to help line us up for the next step of acquiring energy saving appliances, furnace, water heater etc. We found Adam to be a pleasure to deal with. He saved us a lot of precious time and money because of his expertise. I would absolutely use his services again and highly recommend him!

Adam did a wonderful job, and found a problem that could have been costly to remediate. We are so happy we called MassSaves.

Daniel Stanley was extremely professional and very knowledgeable.

Adam Morrison did an excellent job with my Mass Save assessment through HomeWorks. I’d highly recommend texting or calling him if you would like an energy assessment scheduled ASAP @ 857-408-1470. He will give you the 5 star treatment, listen to you, and really focus on your concerns. He even found where my bathroom fan was causing mold growth. They sealed up my attic floor and basement with targeted spray foam. This made a my house so comfortable since before I felt drafts all through my house. Insulation that’s minimum 75% no-costs, up to 100% off based on your income. Insulation, Air sealing, door weatherstripping, no cost water savers, and power strips were just some of the things done during or after my assessment.

ADAM WAS VERY FRIENDLY AND KNOWLEDGEABLE.

Adam was prompt, polite, diligent and authentic. I appreciated him being careful, considerate, forward-looking and sincere. The past experiences I’ve had with energy-assessments has been hit or miss, but this time was different. If you want someone to review your home with the same scrutiny as you would, seek Adam M. Of HomeWorks.

Great company, fantastic employees.

Not Great. I contracted this company through the Mass save program to seal up a half dirt and half concrete basment as well as install insulation in the attic and eve of my house. I spent two days moving and clearing out the basement as well as taking a day off of work to be home while the work was done. The basement they sealed and then layed down poly without grading the dirt floor. Which makes it very difficult to navigate. They then ran out of the poly so the basement floor is only half covered. In the eve they found old knob and tube wiring so as a safety precaution they cannot insulate the area which is understandable. The Attic was cleared and no knob and tube was found however they did not insulate because they couldnt insulate the eve. Very underwelmed with the workmanship and scope of work. Would not recommend them to family and friends.

I can NOT recommend HomeWorks Energy 0/5 stars I couldn't be more frustrated with your company. I took a ½ day out of work for an audit. I wanted to have the insulation installed and a heat pump system. The arrival window was from 8-9am. I was at the entire time and the auditor never showed. I was sitting in the living room looking over the driveway the entire time with my dog who barks when anyone comes into the driveway. I had my cell phone on me too. I called at 9am at the end of the arrival window. They informed me that I was not at home. They didn't apologize, didn't try and get him back in the window of time I had off, just asked if I wanted to reschedule. I recognize your time is valuable, why can you not recognize my time is valuable too, especially time off?

Worst company I have ever dealt with! Paid half done May 2021 One failure after another Sechduled people wouldn’t show up. Compressor failure and no help! It’s. November 16th. Still not working

Homework’s was great in the garage and attic but when it came time to insulate walls they put 46 holes in one room , they are not evenly spaced , some look like figure eights ,some look like caterpillars, they did not properly patch them, patches cracked and falling out some not filled with anything to hold the joint compound and my walls are bowing .I did call them for three daysand even used the emergency number and spoke to Lionel who was great and understanding . Homeworks finally sent someone out to see it ( Sean Tibbetts) who said they would make it right it has now been two weeks and I am awaiting my appointment with a sheet rock person . The holes are not evenly spaced they start on some walls (they did 3bedrooms , livingroom,kitchen and dinning room) from 6 inches below the ceiling to 12inches from the floor not “ a few holes and low so furniture would cover it “. I am now responsible for sanding and repainting ( not “touching up”) all rooms . I have had a painter come in and will not touch it stating “it will flash “ meaning the spots that are patched will be shiny on the wallhe also stated they may not be the same color even priming all the spots .I have not only spoken to Sean but Tanya who has set up an appointment “for two 1/2 days to fill holes “ she could care less about bowing walls . I have called mass save who could only video conference with Mike Goddard and “will get back to me “ . If you use Mass save do not use homework’s energy . I have given them an opportunity to fix things but they continue to make me wait , the communication between each department is poor , so please if you use Mass save use another contractor ( not HomeWorks Energy )many people have told me they did use Mass Save but not this company and they have had no problems

We had HomeWorks Energy do some insulation work for us, as a followup to a MassSave energy assessment. We got a great deal on the project due to the MassSave funding and COVID credits, and we couldn't have been happier with their work. We were able to get on their schedule in under a week. They said it would take 1.5-2 days to complete the project, but ended up bringing an extra crew-member with them and got it done in 1 long day. That was great and way more convenient for us since my husband, two kids, and I are all home right now due to COVID. They wore their masks all day, even when they were working by themselves up in the hot attic! They were very respectful and friendly. Thank you Wilfredo Lainez, Wilder Pantaloon, Carlos E Martinez and Cirilo Reynoso! You guys are awesome!

I find them to be very good. The service guy they sent out did an excellent job. They responded very well. The AC works better now. When I had it first installed it made too much noise but they came back and fixed it for me, it now basically runs silent.

HomeWorks Energy provided my standard MassSave assessment, and a scheduled heating/cooling assessment.Based on their work, I do not think it was worth my time. For the MassSave assessment, their only work was to change one lightbulb in our kitchen and leave two (useless) "smart" power strips that we won't use, since we don't have a TV or stereo.They did recommend some minor insulation, which we are planning to do ourselves, because even with the 70% discount from MassSave it is $1000 less expensive than their cost. Also, as a warning, their recommendations only bring up insulation levels to current building code. Energy saving standard-of-practice generally recommend much more attic and basement insulation than HomeWorks can recommend or offer discounts on.Finally, and this is what prompted me to write this review, I scheduled an additional heating and cooling assessment, as my initial MassSave inspector wasn't knowledgeable in those areas and didn't have any suggestions to offer. Instead of the inspector showing up, though, I got a phone call 10 minutes before our scheduled time, claiming that they didn't recommend their team coming out to the property because 1). the previous inspector saw a few pieces of fiberglass (personally installed and then removed by me when it melted) adhered to a radiator pipe, and they needed an asbestos abatement company to sign off on it before they could do any work, and 2). because I wasn't yet eligible for a particular rebate, they didn't think it was worth their time.Given that I wanted to talk about future installation options to budget and plan for, I found this deeply unprofessional, not to mention ridiciously red-tape laden. I would NOT recommend HomeWorks Energy for any work or assessments in the future.

Excellent. Dominick Diggs (978 204 2111) came to our home on schedule and performed a complete efficiency review and upgrade for our home. He checked the functioning of our major energy appliances. He replaced all of the old light bulbs with new LED bulbs including chandeliers and exterior spotlights. Dominic was very friendly and courteous and a pleasure to work with. I highly recommend him.

The cost was very fair. Their services were very good. They came on time. They recommended things really need and they recommend unnecessary things. They are really honest on saying what I really need to have. Responsiveness was very good. The people I dealt with were very good.

It was a seamless project t from start to finish. My team consisted of Sandra, Sean, Andre, Adam and Celson. And the two young men who spent three days in my eaves doing air sealing and foam board installation. IT was a pleasure to,work with each of them...true professionals...you knew they had your back, all of them! They were neat, thorough, meticulous and attentive to every detail that would end the project with every issue addressed. They went above and beyond to,ensure that every little item on my punch list was addressed. I was very impressed with their skills and their courtesy.

We had a number of projects going on -- AC, insulation, floor, electrical, etc. These folks were great with scheduling, and the work itself. Good quality.

It didn't,t go,I would never do business with this company.

I had some issues with HomeWorks Energy but Chris Nichols and his team came back to address all my concerns., They were very responsive. I would recommend them without reservation.

I was very pleased with the whole process. It only took one day. Both the initial home energy assessment and the entire weatherization of the attic, cellar, and other parts of the house went smoothly. The crew were very accommodating and helpful. Late that afternoon I had to call because I noticed insulation on my kitchen floor. He came back early the next morning and fixed the problem.

There lack of responsiveness in the office and the customer rep was awful. My neighbor had an assesment done. I spoke with the rep while he was here. He said that he would pass my information along to the office to get me scheduled. They were supposed to call me the next day. I waited 2 weeks and then texted them to ask if I would be getting scheduled. I only received a text back "Y".