EnergySmart Alternatives LLC

They specialize in geothermal heat pumps. They do excellent work. They were very insightful and helpful.

We chose to go with EnergySmart Alternatives geothermal heating and cooling system when we built our home. The whole process was very smooth. Most importantly, when we had a question or a concern EnergySmart was accessible and responded in a very timely manner. Of the tens of e-mails that were exchanged, we never received a response in less than one day (mostly from Melanie herself) and the response was always thorough. If I asked 7 questions, I got 7 patient and thoughtful answers. EnergySmart Alternatives was transparent and accountable and it made all of the difference. Melanie even alerted us to a grant that was being offered and helped us to fill out all of the paperwork. Between the builder allowance for the heating/cooling system, the Federal Tax Exemption and the grant that we won with Melanie's help, we expect to make money on the system within 5 years. It's hard to confirm that last part from personal experience just yet, but I'll try to remember to update this review after we have one year of data. So far the temperature has dropped below freezing a few times and our house just sits at 70 degrees- no problem, no fuss. The system is so quiet, and there is no AC unit or tank to deal with or explosive gas to worry about. Also, my daughter will have a hard time trying to blame me for global warming when she is a teenager. Overall, we are thoroughly pleased with the system and with EnergySmart Alternatives. We definitely recommend them!

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We contacted EnergySmart after receiving an insanely high quote for geothermal installation from another firm. Melanie came out right away to see our home and was able to give us a very detailed and reasonable quote within 10 days. She brought together an extremely talented team of drillers, duct work installers, electricians and landscapers to complete our project which took about 7 weeks start to finish. Along the way we encountered several obstacles - like a 3 foot + deep foundation, big problems with existing electrical (they literally saved our home from a potential fire from the main breaker which was sizzling). Every time we hit an obstacle it was dealt with immediately and professionally. The heating system itself has been fantastic now that it is up and running. It provides comfortable and quiet heat to the whole house. We are very happy with all the decisions made along the way with where to run new duct work and how to fix the existing issues. Melanie provided regular and detailed updates every step of the way and everyone was very respectful of our home and our time. This was a large and expensive project and I could not be happier with how it went. EnergySmart are so capable and knowledgeable and if you are going to do a project of this size and scope those are the most important qualities you will need to find in a contractor.