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Bob's Magic Broom

Chimney Sweep, Chimney Repair, Chimney Caps,

About us

Additional email - carl@bobsmagicbroom.com. Award winning.

Business highlights

44 years of trusted experience
Emergency Services Offered

Services we offer

Video inspection, cleaning of fireplace, woodstove, gas & oil flues, chemical & physical removal of heavy build-up, installation of liners, caps, dampers, cleanout doors & woodstoves, rebuilding & repair of chimneys and fireplaces, cleaning of smoke stains and foul smells & animal removal.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.662 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
5%
3
3%
2
8%
1
10%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.5
responsiveness
4.4
punctuality
4.5
Showing 51-62 of 62 reviews

Bert J.
02/2011
1.0
chimney sweep
  + -1 more
not well
Description of Work: I sent a check to Carl Brooks and he cashed it in 9/3/10 but never fixed my chimmney or called me back. I had to hire another contractor to fix the chimmney for $1,200. in november. When I get back from my deployment I might take him to small claims court. - SK2 Johnson

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$850

Travis S.
09/2010
5.0
chimney sweep
  + -1 more
Very well
Description of Work: purchased new property and needed a chimney cleaned. They were punctual, honest and reasonably priced. We discussed venting two new furnaces to the chimney and they recommended that the chimney may be too small and hence rather then wasting money I went with a direct vent very chimney vented furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

KAREN M.
04/2008
4.0
chimney repair
  + -1 more
Very well.
Description of Work: Carl came to my house and inspected in February, 2008. I was informed by an electrician that there was a hole in my chimney. Please note that the house is about 100 years old and I assume it was the original chimney when the house was built. He went into the crawl space and showed my, via camera picture, the work that needed to be done. He gave me two choices one with a new mental chimney, and the other with bricks which of course would be more expensive. Since it is a two chimney house I wanted the outside of the house to match. He explained that he could not start the work installing the new chimney until spring. He did not send the estimate promptly he explained he had been ill. The price was in range with what I had expected. His references were quite good and I must say, that the work, although I can't get up on the roof, looks great. He even repaired a front step for me and explained why it continued to crack in the winter months. I guess I chose him because on my first encounter he was late for our appointment, but wonder of wonder's he actually called and apologized. He explained when he arrived why he was late. (emergency call). I guess time will tell if the installation of the new chimney will last, but I will tell you there was no trash left around my house. No talk about you need to do this right now, he explained that it would fall without repair, but you have time.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,900

BRADFORD P.
12/2007
5.0
chimney sweep
  + -1 more
Nice guy and good job!
Description of Work: He cleaned out my chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

COURTNEY S.
09/2006
4.0
chimney sweep
  + -1 more
Service was quick and efficient, but the truck showed up more than 1/2 hour late with no apology for tardiness.
Description of Work: Simple cleaning of chimney in an older house (85 years old). He will be returning to inspect and replace the chimney 'cap'.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$240

Response from Bob's Magic Broom
THE PRICE LISTED HERE IS FOR CLEANING TWO FLUES AT $120.00 EACH. I KNOW OF ONLY ONE OTHER SWEEP THAT CHARGES LESS PER FLUE THAN I DO. SO I WILL DISAGREE WITH A "B" IN PRICE. AS FOR US BEING LATE; IF WE WERE LATE AND DID NOT APOLOGIZE I OFFER IT TO YOU NOW. SEPTEMBER IS A CRAZY TIME FOR US AND AT TIMES WE FALL BEHIND. IT WAS ALSO NOTED THAT THE SERVICE WAS "QUICK AND EFFICIENT" SO I'M GUESSING THAT THE "C" IN PROFESSIONALISM IS BASED SOLELY ON BEING 1/2 HOUR LATE. AGAIN, I APOLOGIZE.

MICHAEL K.
09/2006
5.0
chimney repair
  + -1 more
The inspection fee was fixed and modest ($45). The findings seemed plausible, and were explained in detail. No attempt was made to sell unnecessary work. In short: punctual, courteous, willing to answer questions and volunteer information; honest.
Description of Work: Inspected chimney and flue lining.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Daniel H.
08/2006
5.0
chimney sweep
  + -1 more
Really nice and professional service. I would highly recommend them!
Description of Work: Cleaned out the nasty filled chimney basin. Did a great job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

MICHAEL F.
08/2006
5.0
chimney sweep
  + -1 more
Good experience overall, responsive during scheduling, prompt during appointment, and good communication. Seemed very comfortable explaining what he was doing and why, and didn't mind my kids watching him as he cleaned. Very tidy and efficient. Only concern was on timeliness of follow-up. He promised to send some information about fireplace items, as well as a schedule for chimney work, but I haven't heard back yet.
Description of Work: Inspected firebox and chimney, cleaned chimney. Provided guidance about potential firebox repairs and timeline for same. Discussed follow-up work to repoint chimney above roofline.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$125

GABRIEL L.
02/2006
5.0
chimney sweep
  + -1 more
Bob was great. Great service and very friendly. Highly recommend him.
Description of Work: Cleaned Chimney.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

PATRICIA D.
01/2006
5.0
chimney repair
  + -1 more
VERY POLITE, HELPFUL, ANSWER QUESTIONS, PUNCTUAL FOLLOWED UP WITH RECEIPT PROMPTLY. GOOD, EFFICIENT AND HONEST.
Description of Work: CHECKED THE FLUE, AND CHIMNEY TO DETERMINE CONDITION. WILL RETURN TO INSTALL INSULATION UNDER THE FLUE CAP.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

ANU G.
12/2005
5.0
chimney sweep
  + -1 more
IN EARLY SEPTEMBER I MADE THE EARLIEST APPOINTMENT WITH ANOTHER CHIMNEY SWEEPING COMPANY...AND THEY GAVE ME AN APPT 2 MONTHS LATER. THE DAY BEFORE THE APPT THEY CALLED TO SAY THEY NEEDED TO CANCEL DUE TO SCHEDULING DIFFICULTIES (THEY DIDN'T OFFER TO RESCHEDULE). AS ANYONE KNOWS, TRYING TO GET A CHIMNEY SWEEP IN NOVEMBER IS NEARLY IMPOSSIBLE UNLESS YOU BOOK WAY AHEAD. SO I WAS ANGRY (AND DISTRAUGHT) AND CALLED BOB'S MAGIC BROOM AND EXPLAINED THE SITUATION. THEY EXPRESSED THEIR SYMPATHY, AND SQUEEZED ME IN AN APPT 1 WEEK LATER (ON A DAY THEY USUALLY RESERVE FOR CHIMNEY CAPS, NOT CHIMNEY SWEEPS). NEEDLESS TO SAY, I WAS GRATEFUL BEYOND WORDS (SINCE I HAD BEEN ON THE PHONE WITH 6 OTHER COMPANIES WHICH SAID THEIR EARLIEST APPTS WERE IN LATE-JAN/ FEB). THEY WERE ONTIME, VERY POLITE AND VERY REASONABLY PRICED. THEY GAVE MY HUSBAND A TOUR OF THE "ANATOMY" OF A CHIMNEY, AND WE WERE PLEASED WITH THE TIME THEY SPENT EDUCATING AND ANSWERING QUESTIONS. WE WILL BE USING THESE GUYS AGAIN, DEFINITELY.
Description of Work: THEY ASSESSED OUR CHIMNEY, FIREPLACE AND FLUE FOR SAFETY (WE JUST BOUGHT THE HOUSE AND WERE TOLD THE FP HADN'T BEEN USED FOR ABOUT 10 YRS).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

LAURA D.
10/2005
5.0
chimney sweep
  + -1 more
SECOND YEAR I HAVE USED THEM. GENERALLY PROMPT, VERY COURTEOUS, AND PROFESSIONAL. WILL NOT PERFORM OR CHARGE UNNECESSARY WORK.
Description of Work: WOOD STOVE CHIMNEY INSPECTION AND CLEANING.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$115
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    • 2
    • 3(current)

Contact information

26 Murray Hl Rd , Medford, MA 02155

www.bobsmagicbroom.com

Service hours

Monday:
8:30 AM - 4:30 PM
Tuesday:
8:30 AM - 4:30 PM
Wednesday:
8:30 AM - 4:30 PM
Thursday:
8:30 AM - 4:30 PM
Friday:
8:30 AM - 4:30 PM
Saturday:
8:30 AM - 4:30 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Chimney Sweep,
Chimney Repair,
Chimney Caps,
Fireplaces,
Camera Repair,
Dryer Vent Cleaning,
Foundation Repair,
Animal Removal,
Gas Logs,
Masonry,
Heating and Air Conditioning,
Gutter Cleaning

FAQ

Bob's Magic Broom is currently rated 4.6 overall out of 5.

Monday: 8:30 AM - 4:30 PM

Tuesday: 8:30 AM - 4:30 PM

Wednesday: 8:30 AM - 4:30 PM

Thursday: 8:30 AM - 4:30 PM

Friday: 8:30 AM - 4:30 PM

Saturday: 8:30 AM - 4:30 PM

Bob's Magic Broom accepts the following forms of payment: Check
Yes, Bob's Magic Broom offers free project estimates.
No, Bob's Magic Broom does not offer eco-friendly accreditations.
No, Bob's Magic Broom does not offer a senior discount.
Yes, Bob's Magic Broom offers emergency services.
No, Bob's Magic Broom does not offer warranties.
Bob's Magic Broom offers the following services: Video inspection, cleaning of fireplace, woodstove, gas & oil flues, chemical & physical removal of heavy build-up, installation of liners, caps, dampers, cleanout doors & woodstoves, rebuilding & repair of chimneys and fireplaces, cleaning of smoke stains and foul smells & animal removal.

Contact information

26 Murray Hl Rd , Medford, MA 02155

www.bobsmagicbroom.com

Service hours

Monday:
8:30 AM - 4:30 PM
Tuesday:
8:30 AM - 4:30 PM
Wednesday:
8:30 AM - 4:30 PM
Thursday:
8:30 AM - 4:30 PM
Friday:
8:30 AM - 4:30 PM
Saturday:
8:30 AM - 4:30 PM