Khouri's Oriental Rug Co

Very well furniture had to be moved etc. one rug was 16x 11..all was done professionally and in a timely manner

.

unknown

We had a moth problem.

The repairs were performed at a high level of professionalism. Only the weaver (the original creator in Persia or repairer in Mashpee), an expert in oriental rugs the and I could probably notice that anything was done at all. The cleaning however, although it removed all stains and dirt left a scent that we just can't identify. It isn't completely objectionable but it isn't nice either. We don't know if it dry cleaning fluid, a deodorizing and disinfecting substance or just something that only time and fresh air will dissipate. Given that the rug was in such a deplorable state and is many decades old it isn't a surprise at all that this noticeable. This particular rug was 8'8and quot;x11and quot; and we will try to have some smaller throw rugs repaired and cleaned by Khouri also.

Khoury's was great! Joe himself took the phone calls and came to the house to pick up the carpets. The carpets hadn't been cleaned in a long, long time. While there was no damage to the carpets, they were very dull and dirty. Khoury's put them through their very thorough washing process and hung them to dry. The carpets came back bright and immaculate. Joe did say that they had a long waiting list, and that they were backed up, but he said he could get the job done in 4 weeks, and he did! I was concerned about leaving the hardwood floors without protection from the dogs' claws, but it turned out fine. I would use Khoury's again, anytime, and in fact, may just call them to come back and clean some carpet in the home. They tell me they provide the cleaning solutions and move all the furniture out so as to do a complete job. It sounds great.

went fine. Good estimate, prompt service.

Khouri's seems to be very knowledgeable about caring for Persian rugs. The odor completely came out. I also noticed a vibrancy in the yarn and color of my rugs.

Khouri's Oriental Rug Co is very good with Persian rugs. The odor came out of my rugs. They even brought out the colors and yarn of my three oriental rugs.

They put something to protect to rug from the rain. They gave me an estimate on how long it would take. They clean it and hang it for days so it can drive. They called to let us know that the rug would take a little longer to dry. In the mean time they have to do something else and discoverd that the braiding can be replace or they can sit it out and get it replace completely. They give you options on how to pack it. They put it ina breathable packing and it's easy to open. There was a stain there that they removed. They did an awesome job. They were proactive in getting in touch, gave me options. The price was what they quoted despite the additional time it took to dry. Both crews knew a lot about cleaning the rug. They took great care in rolling up.