We are a certified Hunter Douglas Gallery that specializes in Custom Window treatments.In addition to hunter Douglas we also offer, Alta, Porter Preston, Graber, B&W and more!
Business highlights
33 years of trusted experience
Services we offer
Blinds Unlimited has been proudly serving the South Shore, Cape & Islands since 1992, and is the premier destination for your custom window treatments such as: blinds, shades, shutters, draperies, valances, and more! Our experienced design professionals will work with you to find a solution that looks great and provide the design, privacy and light control you desire. Call us for your next design project and let us help you turn your creative ideas into smart, stylish solutions for your window
My expereince as a customer with Blinds Unlimited ranks among the worst I have ever had with a business. I needed window treatments for my entire house and, while the company was quick to come and measure for blinds, the service from that point forward was horrendous. The company was most unhelpful when it came to selecting the appropriate blinds (color/opacity/style) for my home and I had to make several trips to their showroom (an hour from my home) before I was satisfied with my selection. Several times when I arrived at the store there was no one available who knew the particulars about certain products, nor could they locate the appropriate sample books. Consequently, my blinds were not installed until over a month after I had expected them to be. The installation was sloppy and unprofessional. One blind was hung so crookedly that it had to be rehung. Cord lenghts for a series of windows were not the same length, nor did the installer seem to notice this. A piece was missing from one of the blinds and when he left he said he would see that it was ordered. When I called several days later to voice my concerns about the insallation, the President of the company did come to see the work, but I was not satisfied with his response. He also left saying he would order the missing piece. Despite four or five phone calls to the office (none of which were returned), it took almost three months for the "missing piece" to arrive and it was not the correct one. I would never use this company again, nor would I recommend then to anyone.
Description of Work: After a remodel of my entire home, I needed entirely new window treatments, including shades for 27 windows and 3 doors. When I met with the President to discuss my needs, I was very specific about what I was looking for, my requirements, and even gave him paint samples so his staff could select blind colors to match. I ordered my blinds from Blinds Unlimited and the company installed them.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$8,500
Response from Blinds Unlimited
We apologize, [Member Name Removed], that we did not live up to your expectations in regards to the service provided. We do believe that, in the end, the work was completed to your satisfaction. We also understand that the totality of your experience with us was not satisfactory. Our goal, as a company, is to constantly improve, and we will use your feedback as an opportunity to do just that.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
Window Treatments,
Blind Cleaning,
Awnings
FAQ
Blinds Unlimited is currently rated 2 overall out of 5.
Monday: 10:00 AM - 5:00 PM
Tuesday: 10:00 AM - 5:00 PM
Wednesday: 10:00 AM - 5:00 PM
Thursday: 10:00 AM - 5:00 PM
Friday: 10:00 AM - 5:00 PM
Saturday: 10:00 AM - 3:00 PM
Blinds Unlimited accepts the following forms of payment: American Express,Check,MasterCard,Visa
No, Blinds Unlimited does not offer eco-friendly accreditations.
No, Blinds Unlimited does not offer a senior discount.
No, Blinds Unlimited does not offer emergency services.
Yes, Blinds Unlimited offers warranties.
Blinds Unlimited offers the following services: Blinds Unlimited has been proudly serving the South Shore, Cape & Islands since 1992, and is the premier destination for your custom window treatments such as: blinds, shades, shutters, draperies, valances, and more! Our experienced design professionals will work with you to find a solution that looks great and provide the design, privacy and light control you desire. Call us for your next design project and let us help you turn your creative ideas into smart, stylish solutions for your window