Special Services

house cleaner

About us

At Special Services, we take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer needs. It is our mission to provide excellent workmanship and complete customer satisfaction, from the start to the completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

Business highlights

22 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.555 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
18%
3
2%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.6
value
4.3
responsiveness
4.6
Showing 1-25 of 55 reviews

Rachel M.
11/2022
5.0
I have been using Special Services for about 15 years, they are consistent, punctual, flexible, and do a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Linda G.
02/2020
5.0
They were on time,efficient, knew their job

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

David K.
09/2019
5.0
They did a good job, thorough and quick.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$160

Debra C.
09/2019
5.0
Very professional and nice and kind.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro

Heather D.
09/2017
5.0
They did a great job and I would use them again!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Heidi D.
03/2016
5.0
When Andre came to look at my apartment, he was non judgemental and he listened to my concerns. I have cats and some people don't like them so I get defensive. He came up, looked at the apartment, quoted a price that was a little higher than the other two quotes I had gotten but I felt the job was worth it. Sarah called the night before the appointment to confirm it and the next day, the maids came earlier than expected. Andre called and asked if they could come early. I was fine with that. They came in like the wind, cleaned so well, asked if I needed them to make my bed. (I didn't.) They washed my dishes even. Stacked things that I never even considered stacking neatly because I have no brain when it comes to that stuff. My apartment looks even better than it did when I viewed it to see if I wanted to rent it. They washed my TV even. Dusted off my bible! They were that specific. Frankly, they are an amazing service and I would hire them again in a heart beat. My bedroom looks great, the kitchen looks awesome, I'm so happy with this service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Karla H.
11/2015
4.0
Arrived on time and worked quickly. It was a post construction cleaning and the final product was great.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro

Jay G.
08/2014
5.0
Sarah Nunes was quick to respond and, together with her team, she did a good job cleaning the whole house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Dean K.
06/2014
5.0
Awesome team

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ed P.
10/2013
5.0
They responded quickly and did a great job for a reasonable price. I highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Susan F.
04/2012
N/A
This was the biggest waste of money. They charged me a ridiculous fee for a "whole house cleaning". I gave them a detailed list of what exactly I needed done. The first line of my list was: "�Everything� means walls, doors, baseboards, window trim and all furniture and pictures on walls." None of this was done in TWO bedrooms and the laundry room. NONE! In most of the rest of the house they seem to have done a cursory swipe (with dirty rags, I noticed). Corners and up high places were ignored. I have had to really clean the house myself. RUN from this company. I am furious.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Sabrina W.
10/2011
N/A
They where relyable. A little pricie but did a good job.

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
4.0

Yes, I recommend this pro

David T.
05/2011
N/A
Excellent service. They answered my request promptly and did a great job in cleaning our home. I would definitely use this company again and highly recommend them to friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Shayne S.
05/2010
4.0
They were very reasonably priced and performed and very thorough cleaning job. They were extremely flexible to a unique situation (short notice because of baby delivery AND a water main break that left us w/o water on the first appt). They came back the next day (Sat) when they usually don't schedule appointments and did a complete job. Very friendly and courteous. Recommended.

Rating CategoryRating out of 5
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Debbie S.
05/2010
5.0
Andreas and two women cleaned the house that 4 college boy's were renting. They cleaned while the boys were finishing classes. When the boys returned, they commented that the bathtub was cleaner than when they rented the house a year ago. The cleaners were thorough, pleasant, reasonably priced, dependable and FAST.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kristie M.
04/2010
5.0
They did an EXCELLENT job. I needed them to come ASAP and they did. My house looked GREAT. I wish they could come every day! I will definitly be having them come once a moth at least!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
    • 1(current)
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Contact information

191 East Main Street, Marlborough, MA 01752


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Service Categories

house cleaner

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

Special Services accepts the following forms of payment: CreditCard
Yes, Special Services offers free project estimates.
No, Special Services does not offer eco-friendly accreditations.
No, Special Services does not offer a senior discount.
No, Special Services does not offer emergency services.
No, Special Services does not offer warranties.

Contact information

191 East Main Street, Marlborough, MA 01752


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed