They were responsive, but I had worked out a deal with them on the phone (after they inspected the work area). When they got to the house to do the work they aggressively convinced my wife to change the work agreement (no surprise, for more money), and even made her go to the bank to pay in cash rather than by check as we had agreed on the phone. OK, so they did the work and it looks OK except they didn't do a good job of matching the shingle color. They warned me on the phone it wouldn't be an exact match because of weathering on the old shingles, but I don't believe these were the same color in the first place. The repair sticks out. The absolute worst part is that a year later I am still finding nails, old shingles, and tape in my yard, in the gutters, in the driveway. They did a terrible job cleaning up, despite getting assurances from them about this in advance.
Description of Work: They replaced two large sections of roofing shingles following a strong spring storm.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
$1,500
ELAINE H.
07/2007
5.0
roofing
+ -1 more
Very prompt in coming out to give the estimate. Came in well below the other companies. He worked us in within a week. Worked hard and was very professional.
Description of Work: Replaced the roof over a sun room (rubberized roof).
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Service Categories
Roofing
FAQ
ROOF DOCTORS is currently rated 3 overall out of 5.
No, ROOF DOCTORS does not offer free project estimates.
No, ROOF DOCTORS does not offer eco-friendly accreditations.
No, ROOF DOCTORS does not offer a senior discount.
No, ROOF DOCTORS does not offer emergency services.