MA Design & Construction Co

I had 100 year old columns that were rotting from ant damage. I had new columns custom made, and hired MA Design to remove the old ones and install the new ones. John L. the foreman, was friendly, helpful and competent as was the team that assisted. The job was not an easy one, as the new columns were difficult to match. I was pleased with the final result.

MA Design was fantastic! Every step of the way was well communicated and professionally executed. Intricate framework was flawlessly performed and all new paint and cabinets expertly coordinated with existing. The crew was friendly and left the site clean at the end of each day. Outstanding work for a fair price, and the final product was exactly what I had envisioned. I cannot recommend MA Design highly enough. Will definitely use them again.

MA Design completed our kitchen renovation in 3 weeks (so fast)! Their design expertise and their tradesmen were all fantastic. I would give them a 5-star rating and would completely recommend them to anyone interested in quality renovations. They were local, answered all questions quickly and cleaned up after themselves at day's end. Top-notch outfit!

Bathroom looks great and ceilings look brand new. Very happy with everything done.

Excellent work. Fernando was terrific and the job gave the house a serious facelift. Would definitely hire again!

So Many Problems!! (though they tried hard to resolve them) Do NOT make the mistake we did and let them talk you out of pulling a permit. The work by this contractor should definitely be inspected. MA Design quoted a low price, used cheap (Home Depot grade) materials, and relied on workers with limited English skills. Plumbing and carpentry were problematic, seemingly due to inadequate training for some workers, spotty communication and quality control from supervisors, and some sloppy attention to detail. We should add that our foreman, John L, and the workmen were willing enough to fix problems after we discovered them, though we had to pay for time and materials when we found MA Design’s quality standards to be unacceptable. The end result of the bathroom remodeling seems OK and we hope that no more nasty surprises turn up in the future. The two supervisors are generally courteous and anxious to please, but poor communication with their workers and sometimes with us seemed to be typical for this contractor. Here are specific examples of our problems: PLUMBING 1. The plumber (apparently not licensed) installed the wrong shower controller in the wall, tiled over the wall, then tried to hide this mistake by sticking on the control handle taken from the shower controller we had specified. Of course, the controller did not work properly and we discovered what had happened by poking through the unused shower parts and calling the manufacturer. To correct this error, MA Design had to cut a hole in the plaster wall of our hallway. MA Design did repair the plaster but now we have an additional painting job because of their mistake. 2. We also discovered that their “plumber” tried to attach the tub spigot to flexible PEX tubing rather than to a solid copper pipe anchored to a stud in the wall. The spigot worked loose in just a few days. No qualified plumber would have made such a rookie mistake. Repairing this error also required the hole in our hallway wall. Clearly, no qualified supervisor inspected the plumbing before the tile went up in the shower enclosure. 3. Just 2 months after MA Design wrapped up the work, we found a serious water leak coming from the ceiling below the remodeled bathroom. This ruined the ceiling and of course ruined the paint job we had just completed in the room below the leak. To their credit, the supervisor quickly came out, cut a hole in the ceiling, and replaced a flawed PEX tubing fitting with a quick-apply fitting to stop the leak. MA Design then cut away large sections of water-damaged ceiling in two rooms, let things dry out for a few weeks, and applied mold-kill spray to address the mold that had formed. It seems that a fitting on the PEX tubing was not properly crimped. This reinforced our belief that the MA Design workers doing plumbing on our job were not well qualified and that MA Design did not choose to or did not know how to inspect work adequately. Several weeks later, MA Design eventually had the joint repaired by a licensed plumber and repaired the holes in the ceiling. 4. The shower enclosure tiling was done OK for the most part but we found holes in the grout around some tiles. We suspect that the grout job was substandard for another reason: the grout sealing the tub to the floor is cracking and flaking after only 2 months. CARPENTRY 5. We replaced the bathroom window with a safety glass window but MA Design replaced the prior window trim and window sill with lesser quality trim and no window sill whatsoever. This was a complete mismatch with the rest of the house. MA Design quoted use of “standard” trim. If MA Design’s estimate assumed replacing trim with something so obviously out of place with the rest of the house, this should have been clearly stated in the quote. We ended up paying to rip out their trim and replace with trim that matched the rest of the house. In fact, the lumberyard’s “standard” trim exactly matched the trim elsewhere in the house so we felt that MA Contracting’s use of “standard” to describe their materials was deceptive. 6. They also installed a new window in an adjacent room. They made the exterior windowsill out of a very knotty piece of pine, inviting future rot. Even worse, no drip edge was cut into the underside of the sill, which could lead to water wicking under the sill and getting into the exterior siding. No well qualified carpenter would have made a mistake like that. PAINTING 7. MA Design did very little painting for us, just some primer application after drywall installation. Still, the workman on our job made a rookie mistake. He applied primer to a repaired ceiling with a rough wall roller and then applied primer to the doorway trim with that same roller rather than with a brush or smooth roller. The result: the formerly smooth doorway trim now had a rough, thick layer of paint that looked and felt awful. It took us 2 hours of sanding to restore the doorway trim to a smooth surface. This experience reinforced our general impression that many, if not most, MA Design workmen are not properly skilled or trained for the work they are doing. COORDINATION & COMMUNICATION 8. We agreed at the outset which fixtures were to be bought by MA Design and which by us, but MA Design sometimes bought the wrong items, which resulted in confusion and delays. In many cases, we ended up buying the needed fixtures ourselves just to keep the project moving. 9. On at least 10 days, workers were expected but none showed up and MA Design did not call to inform us of this in advance.

Excellent! We are so happy with our beautiful bathroom!!

This is the second time I have used MA Design and Construction for a project in my house. Both times were great. For the most recent job, they framed up a partially finished basement, added carpet, leveled the ceiling, added a door and electrical outlets and insulated and painted the walls. The finished product looked great. I have found them super easy to work with - they are always very responsive to any questions that I have and they are great about communicating. I plan to have them do additional work for us in the future.

Wonderful! The team was extremely professional and fixed a very difficult job at a reasonable rate. Would definitely hire again!

Marc and his crew are very courteous and professional. They remodeled our entire kitchen in just a few weeks. Everything looks great!

Everything was completed as requested while I was on vacation.

They were so professional and friendly. I would definitely use again.

He stated that he doesn’t complete exterior paint jobs in Brockton MA.

Fernando and Tulio did an amazing job! They moved all of the furniture, repainted the walls and the trim, were attentive to details and cleaned everything up when they were finished. They finished the job in one day.

They never responded to several calls and emails.

the guys were fantastic, arrived on time scoped out the work, reviewed the details and got going on the project, Accomplished the whole room in the 8 hour promotion timeframe and did not skip any details. Came out perfect and couldn't be happier. Fernando and his team are pros in every way from painting quality, professionalism , easy to talk to and very respectful of your home. Thanks guys great job and if they are representative of how this company operates i would hire again as well as for any other associated project that is within the scope of their work detail.

The company mixed up our inquiry record with someone else's. When we complained, they yelled at us and accused us of things we did not do or say. I do not know quality of their work, but their communication was unprofessional and attitude was rude.

The lady came took measurements Send plan and asked for her money and said that the construction group would call me and they never did

I couldn't be happier with these guys. I had purchased a deal for 8 hrs of interior painting with two painters. The two-man painting team, led by Fernando, showed up on time and worked hard for the full 8 hours. They accomplished more than I had expected them to in the 8 hours, painting two coats in one large living room (~25' x 15') and one average sized bedroom (15'x11'). Quality was great. I will definitely hire these guys again in the future.

Fernando and his team did an amazing job painting the interior of our house. They were punctual and professional, and did a terrific job prepping and paining everything we asked in the way that we requested. I would use them again in a heartbeat.

Very good and on time, love what they did and would use again!

If you need any type of home improvement done, this is the company to contact. They did amazing quality work! I only have one bathroom in the house, and the team worked hard to ensure I had a bathroom in record time. Based on how amazing my bathroom looks, I would certainly contact them again. However, what really makes me want to use them again is their accessibility and flexiblity. They are extremely professional and easy to work with. Best construction company in Mass!

It was an excellent experience. The tradesmen were highly professional, neat and conscientious. The office staff were great to work with. They stayed in touch and helped with decisions when asked. The renovation was completed almost to the day of the initially estimated time. We are planning on using them for remodelling the master bath.

We had MA Design and Construction completely renovate our kitchen last year and our master bath this year and we couldn’t be more pleased. We really appreciated their design input, which helped us with materials selections, color schemes and all manner of details that we never would have considered on own. The contractors were very attentive to the fit-up, since our 120-something year old house has few square corners or flat floors, but the final products hid those oddities very well. We were very happy with all the specialists who came to our house. Always punctual, courteous and friendly. Our dog will miss them. We are planning to have MA Design and Construction renovate another bathroom in the fall.

I experienced unfortunate significant water damage from another condo unit requiring a complete kitchen remodel this past summer. The process of hiring good quality workers quickly was of utmost importance and MA Painters and Remodeling were just the people for the job. They were very helpful with the design process and choosing all the new elements to include cabinets, flooring, paint color and backsplash. I would recommend hiring them and will reach to them for any future this time ideally planned renovations.