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Bernadette's House Cleaning

House Cleaning

About us

Free Estimantes, Products Provided, Excellent References.

Business highlights

15 years of trusted experience

Services we offer

All Cleaning.

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

5.049 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
4%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 49 reviews

Derry-Lee S.
08/2020
5.0
house cleaning
  + -1 more
Bernadette and her team have provided services for our family for 4 years and we could not recommend anyone more highly. She is professional, reliable and attentive to personal requirements. We especially enjoy all the personal touches that make our home feel like a showroom every time!
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paula S.
08/2020
5.0
house cleaning
  + -1 more
You know how some cleaners start off great, but gradually begin to slack off and do a worse and worse job over time? That is not an issue with Bernadette! Her team has been cleaning our house for about five years now, coming every two weeks. They consistently do a wonderful, thorough job every single time. During that period we've moved twice, and have had Bernadette do special deep cleans before putting our houses on the market, and both times our realtor has commented on what a fantastic job they did. They are also very friendly and easy to work with and have great communication skills. The price we pay is extremely reasonable for the size of our house. We feel totally comfortable with them in our house and would highly recommend them to anyone!
Description of Work: regular housecleaning, seasonal/real estate housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brendan C.
07/2020
5.0
house cleaning
  + -1 more
Team is responsive, professional and does a great job. We have been working with Bernadette for almost 5 years and recommend her and her team to family and friends
Description of Work: Team cleans our house every other week

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

blair J.
07/2020
5.0
house cleaning
  + -1 more
We love them! Bernadette and her team have been cleaning our home weekly for about 4 years. They are super careful with all our belongings. They are all professional, friendly, respectful, and trustworthy. The service is consistent and excellent. On occasion when I'd like something done differently, I text Bernadette, and she responds immediately and it's taken care of, no problems. Now, during this pandemic, they come with masks on and are sure to keep the appropriate "social distance" from our family, without it feeling weird. I work from home so I've gotten used to how to be at home while they clean. In general, they go top to bottom, from the top floor to the basement. So if I'm home, I stick to the main floor and then I move to the top floor once they are done up there. Now with the whole family home, we just do the same. On occasion in the past, I've had to be on the computer in our den the whole time, but I still wanted it somewhat cleaned. They politely asked if I wanted it done, and then quickly and quietly dusted and tidied while I worked, it was perfect. We couldn't be happier with Bernadette and her team!
Description of Work: Cleaning a 4 bedroom 5 bathroom home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joseph F.
07/2020
5.0
house cleaning
  + -1 more
We love Bernadette's house cleaning!! We have been utilizing their services for the past 7 years and absolutely love them. They are very easy to work with, professional, flexible, and do a wonderful job cleaning our house in a timely manner. If we ever need to reschedule, they always get back to us right away and are very responsive via text. They are incredibly professional, respectful, and nice. They wear masks the entire time and clean our house very well from top to bottom and leave it sparkling clean and smelling amazing. We HIGHLY recommend them as a cleaning company to anyone and everyone.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mer C.
07/2020
5.0
house cleaning
  + -1 more
Bernadette and her team are amazing- quality cleaning at an affordable price! I highly recommend Bernadette, she has been cleaning our home since we moved in 6 years ago!
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Brian G.
07/2020
5.0
house cleaning
  + -1 more
Bernadette and her team are great. Our house is spotless and smells amazing when they are done and we have two dogs to boot. They also are following strict protocols in order to be safe during this crazy time.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Julie D.
07/2020
5.0
house cleaning
  + -1 more
Fantastic! Bernadette and her team have been cleaning our home for the past five years. They are the best house cleaners I have ever used! They always do a terrific job and are prompt and reliable. We trust them completely and help to make our hectic lives a bit easier. I would give Bernadette my highest recommendation-- we are so fortunate to have their help!
Description of Work: Housekeeping

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rachael L.
07/2020
5.0
house cleaning
  + -1 more
We absolutely love Bernadette's House Cleaning. We have been using them for about two years now, and will continue to do so indefinitely. Like everybody we needed to take a little break during the lockdown, but now they are back, and boy did we miss them! They are superb at what they do; as somebody else said in their review of this service, our house always looks like its best self after they have been here. They clean scrupulously, with care and efficiency, and in a house with two dogs and a cat, there is always plenty of dust etc, waiting for them. Moreover, they have learnt our ways, and do just the right type of tidying up for our personalities. We like to have books, magazines and games out, but neat, and that is exactly what we get. On the rare occasions where we want something done a bit differently, we just tell them, and they adjust right way. Lastly, a few words specifically about the current situation. Bernadette and her crew are lovely people, and a pleasure to have in the house. We typically are not leaving at the moment while they are here; we just get us and the pets out of their way as they move from floor to floor so they can do their best job. They turn up appropriately masked, and are very careful to observe social distancing protocol. And they leave everything so clean and sparking, there is no question that our house is a more hygienic place because of their visits. I recommend this service, now and always, whole-heartedly and unreservedly. I have some orthopedic disabilities, and Bernadatte and her gang give me a space cleaned the way I would if I could, and probably much better.
Description of Work: Bernadette and her crew clean our house every two weeks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steve K.
07/2020
5.0
house cleaning
  + -1 more
Bernadette's House Cleaning has been doing monthly service for me for the past 2.5 years. Every time they show up and in 45min-60min they go through every nook and cranny and leave my house spotless. They're very professional, trustworthy, friendly and detail oriented. Bernadette's was recommended to me by a friend and since then I've recommended to my friends. I've seen the work of other house cleaners from family/friends and these guys are the best I've come across.
Description of Work: Monthly House Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Davide C.
07/2020
5.0
house cleaning
  + -1 more
Bernadette, Wagnel and their team have been cleaning our house for the past 10 years: everything is always sparkly clean and in order when they leave. They pay attention to details and clean thoroughly every surface. They are always happy to accommodate changes in our schedule and their communication is always clear and timely.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Cathy D.
08/2019
4.0
house cleaning
  + -1 more
They do not speak English so to communicate I had to txt them and they would have it translated. Some areas where not done as requested.
Description of Work: Vacuum and wash all floors.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from Bernadette's House Cleaning
Sorry but we never cleaned your house, you made mistake with another company. Also we speak English.

Rachael L.
10/2018
5.0
house cleaning
  + -1 more
They are the best! We absolutely love them and would recommend them unreservedly. They are great cleaners, but also they are lovely people, kind and good-natured. They sing at their work sometimes and have such a great vibe. Three or four of them work together. It’s a small family business and they are the best. If you want something done a certain way you just need to tell them on
Description of Work: We hired Bernadette’s crew for a deep cleaning after an accident when I could not do any housework, and then kept them for a biweekly regular clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kristen N.
07/2017
5.0
house cleaning
  + -1 more
Amazing! They came in and in 3 hours the house was sparkling fresh!
Description of Work: Clean my mothers home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Marcie G.
01/2017
5.0
house cleaning
  + -1 more
Bernadette and her team are very reliable, efficient & competent. I first hired them this past summer as part of an Angie's list deal. Since I was very happy with the services they provided, they are now coming weekly to clean. She is always prompt & accommodating. She is open to any comments & if I'm not satisfied with cleaning will correct the situation. I've used various cleaning services in the past and this is by far the best experience.
Description of Work: Overall basic house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lynne N.
10/2016
5.0
house cleaning
  + -1 more
The work was great. Bernadette was punctual, came with her colleague and cleaned every inch of the house for 3 1/2 hours ( 7 manhours) My house has never been so clean. Every corner and crevice was cleaned--and I had a LOT of cat hair to clean up. I will definitely call her again.
Description of Work: full house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$315

Edward M.
10/2016
5.0
house cleaning
  + -1 more
She did such a great job, we ended up hiring her to clean on a regular basis. I would highly recommend Bernadette.
Description of Work: We originally hired Bernadette to clean our new home when we moved in.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Andrew S.
10/2016
5.0
house cleaning
  + -1 more
I contacted Bernadette along with multiple other cleaning services to perform a move in clean of our new home. I was impressed with Bernadette's responsiveness and easy to work with approach. The move in clean was super value and we then took up services for cleaning every second week, which quickly became every week. The house is so clean and we feel spoiled every day the team come through. They care for our belongings and not only clean but spruce our home up as if its going on show. We are thrilled with the service and will retain weekly cleaning. Always punctual, easy to contact and reach and able to be flexible when we need help.
Description of Work: Move in clean and now weekly cleaning of our home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael L.
09/2016
5.0
house cleaning
  + -1 more
We met before the job, and exchanged a clear understanding of the tasks and they were all completed very well and on time. We are considering hiring this firm for ongoing work.
Description of Work: Heavy cleaning between prior owner and new tenant.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MELISSA H.
08/2016
5.0
house cleaning
  + -1 more
Bernadette is an excellent house cleaner. Her attention to every detail is amazing. We couldn't be happier. In fact we recommended her to our daughter and she's doing her weekly cleaning as well.
Description of Work: Weekly housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elizabeth M.
07/2016
5.0
house cleaning
  + -1 more
Bernadette was great. We had a mix up about the address but Bernadette acted quickly to get to our place. She and her partner spent hours scrubbing our house. They worked very quickly and did a really nice job. I plan to have them clean our house on a regular basis. Prices are very reasonable.
Description of Work: Deep house cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Patricia Z.
06/2016
5.0
house cleaning
  + -1 more
I was planning my daughter's HS graduation party, and bought a deep cleaning from Bernadette's on Angie's list. They contacted me the next day to schedule an appointment, and could do it on the day I needed it. I was not at home when they did the cleaning, my husband was. He said they were very professional and were done in about 2.5 hours. When I arrived home the house was in great shape. I had asked that they clean kitchen bathrooms, and all the common rooms (not bedrooms). The bathrooms and floors were done very well. The hardwood floors looked better than they have in a while. They were able to clean the cabinets in the kitchen and bathroom better than I have (I need to find out what they use!). Overall I was really happy with their service. I would definitely hire them again.
Description of Work: Deep cleaning of kitchen, bathrooms, dining, living and family rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Garcia P.
04/2016
5.0
house cleaning
  + -1 more
The team did a great job! Each person was thorough, attentive, courteous and Bernadette was easy to deal with for scheduling and our special requests.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Arnab D.
03/2016
5.0
house cleaning
  + -1 more
They did an excellent job. They were punctual and professional. They dusted, vacuumed and mopped the entire house including the kitchen and the bathrooms. I am very satisfied with the final result.
Description of Work: Bernadette and her team cleaned our condo.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Benjamin B.
01/2016
5.0
house cleaning
  + -1 more
Bernadette and her team have routinely cleaned my house for the last several months. I trusted the good reviews on Angie's List, and after interviewing a few different people we decided to go with Bernadette. She is very friendly, professional, and her rate is very reasonable. We have a set day/time which is very convenient. Usually it's a 3-person team and they are very thorough but efficient. They go above and beyond and have always accommodated any special requests. I am very happy we went with Bernadette and would definitely recommend her!
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100
    • 1(current)
    • 2

Contact information

16 Grant Ct, Marlborough, MA 01752

http://marlboroughhomecleaningservices.com

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning

FAQ

Bernadette's House Cleaning is currently rated 5 overall out of 5.
Bernadette's House Cleaning accepts the following forms of payment: Check
Yes, Bernadette's House Cleaning offers free project estimates.
No, Bernadette's House Cleaning does not offer eco-friendly accreditations.
No, Bernadette's House Cleaning does not offer a senior discount.
No, Bernadette's House Cleaning does not offer emergency services.
No, Bernadette's House Cleaning does not offer warranties.
Bernadette's House Cleaning offers the following services: All Cleaning.

Contact information

16 Grant Ct, Marlborough, MA 01752

http://marlboroughhomecleaningservices.com