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Paul's Custom Marble & Granite

Countertops and Backsplashes, Marble and Granite

About us

Additional Service Area: Fitchburg-Leominster & Worcester

Business highlights

17 years of trusted experience

Services we offer

Marble & Granite Countertops, Fabrication Of Granite And Marble, Template Installation, Specializing In Thresholds, Fire Place Surrounds, Vanities And Kitchen Countertops, Types Of Quartz Include Ceaserstone & Compaq & Repairs Of Damaged Stone

Services we don't offer

Tile Floors & Tile Backsplash.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.56 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
0%
3
0%
2
17%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
4.8
professionalism
4.5
responsiveness
4.8
punctuality
4.8
Showing 1-6 of 6 reviews

Brie E.
01/2010
2.0
countertops, marble & granite
  + 0 more
Out of the many estimates that I obtained, my decision to go with Paul came down to the overall cost. His price was the cheapest of the four estimates. Initially, I found Paul to be very personable and responsive to my needs and concerns. During the installation, there were two parts to one of the granite countertops. He and I both realized that the measurement of the smaller piece was incorrect. He then stated that he another piece from the same slab back at his shop and would return the next day. While it was being installed I noticed that the color looked different; when I inquired, he stated because it was raining, the slab had gotten wet but when dried it would match. After it dried, it still didn't match. I called Paul numerous times and sent emails. I never received any response. I thought about suing, but since I also had a backsplash installed, it would end up costing me more in the long run.
Description of Work: Mr. Conde was hired to install two granite countertops in my kitchen.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$2,500

Howard B.
01/2010
5.0
countertops
  + -1 more
Working with Paul's Custom was a pleasure. Very friendly, knowledgeable, and affordable. His quote was lower than others we got, and his work was impeccable. Definitely check them out if you're looking for new countertops.
Description of Work: Paul and his employees installed a Quartz countertop in our kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

MARISA F.
05/2009
5.0
countertops
  + -1 more
see above.
Description of Work: installed a granite countertop in my kitchen and did a great job. I would highly recommend him and use him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

David S.
12/2008
5.0
countertops
  + -1 more
We had a great experience with this company; they were very professional and very attentive as well. The countertops look really nice, and they cleaned up after themselves and were tidy. I thought that their prices were very fair, and they beat their competitors by several hundred dollars.
Description of Work: I had this company come out and install countertops for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

jean F.
04/2008
5.0
countertops
  + -1 more
Everything went as scheduled. The crew came and measured and within a week of picking out my granite, it was installed.
Description of Work: Paul helped me pick out and design; a kitchen counter and an adjoining table top. He gave me choices and advised me on different granites and pricing. He and his crew installed everything in one day, exactly as we had planned. It looks great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Andrew H.
02/2008
5.0
countertops
  + -1 more
We talked to Paul, went to his showroom and selected Gallo Fiorito stone. Once our kitchen cabinets were installed we called and they came out and made templates the next day. Turnaround from templating to installation was 7 days. We are thrilled with the finished result, and the price was about $1000 less than an estimate we received from another tile company. We paid half prior to installation and half afterward. The stone looks great, the installation hides the seams well and fits perfectly on the cabinets. If you're in the market for countertops at a good price without sacrificing quality, I would give Paul a call.
Description of Work: Installed Gallo Fiorito granite countertops in our kitchen and undermount stainless steel sink. The installation consisted of three sections totaling approximately 30 square feet arranged in an L shape.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

    Contact information


    Service hours

    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM
    Saturday:
    9:00 AM - 2:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Countertops and Backsplashes,
    Marble and Granite

    FAQ

    Paul's Custom Marble & Granite is currently rated 4.5 overall out of 5.

    Monday: 8:00 AM - 4:00 PM

    Tuesday: 8:00 AM - 4:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 8:00 AM - 4:00 PM

    Friday: 8:00 AM - 4:00 PM

    Saturday: 9:00 AM - 2:00 PM

    Paul's Custom Marble & Granite accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Paul's Custom Marble & Granite offers free project estimates.
    No, Paul's Custom Marble & Granite does not offer eco-friendly accreditations.
    No, Paul's Custom Marble & Granite does not offer a senior discount.
    No, Paul's Custom Marble & Granite does not offer emergency services.
    No, Paul's Custom Marble & Granite does not offer warranties.
    Paul's Custom Marble & Granite offers the following services: Marble & Granite Countertops, Fabrication Of Granite And Marble, Template Installation, Specializing In Thresholds, Fire Place Surrounds, Vanities And Kitchen Countertops, Types Of Quartz Include Ceaserstone & Compaq & Repairs Of Damaged Stone
    Tile Floors & Tile Backsplash.

    Contact information


    Service hours

    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM
    Saturday:
    9:00 AM - 2:00 PM