Mass Lock, Inc.

Micheal came out to change multiple locks for us and was awesome! So friendly and efficient. Would reccomend!

Great service

Nikko (spelling) was amazing. He was accommodating, kind, fast and did great work. He replaced an entry door lock for me and was patient while I tried a few different options. Thank you!

Everything went well, the locksmith was on time and did a great job.

They are knowledgeable, experienced professional and efficient. Would highly recommend them.

Itâ s too early to tell. We are in process. They had to order a new lock set.

Good

Dan was very professional. Great customer service. Thank you for taking care of my emergency.

Very Good. Paul was professional and informative. Pleasant manner. Would recommend him.

Given arrival window of 9-11 a.m. Arrival was near 11 - would have preferred to have an earlier/more accurate time of arrival. Once arrived, service was professional and timely.

They were professional and very efficient. I highly recommend.

They came out the same day that I called. Very professional. Highly recommend.

good

The professional who came to our house was courteous, efficient and effective in finding the right solutions for the two doors that required locks and we were completely satisfied with the job.

Wonderful service! The technician that came out was professional and super helpful. I highly recommend this service!

They responded immediately from the office and sent a pro the same day. Excellent work, professional, job very well done and price was very reasonable for the work done. Sorry I do not know the person's name as I was not at the job site (my brother was) however, I heard the job was great. He made it simple and easy and I would hire again and definitely recommend. Thank you.

Mass Lock arrived right on time and the rep was professional and very helpful. He didn't have the type of lock I wanted on his truck, but he got it from the distributor and returned the same day to install. Very accommodating! Before leaving he made sure all the keys worked and that I was satisfied with his cleanup.

They responded immediately and said they would arrive at a certain time and they did. Very impressed.

prompt, competent service.

Quick to respond, courteous and got it right the first time!!!

The only reason I gave them a 4 on quality is because one of the keys (mailbox) sticks in the keyhole and takes a few minutes to remove. Other then that they were exactly on time. Down the road, I will need more locks replaced and will definitely us Mass Lock.

on time, friendly, efficient, and treated my simple job like it was very important to them