I had an issue with a leaking toilet in my house. Bobby came out the next day, equipped to resolve whatever the problem was. Before charging me for materials and labor for a new toilet, he did everything he could to make sure there wasn’t a more cost-efficient solution. He showed me the physical cause of the leak and thoroughly explained why the toilet had to be replaced. Because he was so well prepared, he was able to replace the toilet that same morning, and it works perfectly. He also fixed the shutoff valve that had been broken for years. His price was very reasonable and worth every penny given the quality of the new Kohler toilet he installed, his quick response time, as well as friendly and professional service he provided. I can’t recommend LaMattina Plumbing highly enough. Thanks again, Bobby!
Description of Work: Leaking toilet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,110.28
Carol A.
12/2016
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
LaMattina was incredibly responsive and I was even able to get a same day appointment. He got to my house right when he said he would, explained to me everything he was doing and why it was necessary and left the place cleaned up when he left. I would not hesitate to make LaMattina my regular plumber/furnace company.
Description of Work: My furnace was making terrible banging noises, plus I was in need of an overall maintenance tune-up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ed S.
07/2016
1.0
heating & air conditioning/hvac, plumbing
+ 0 more
I had 6 licensed plumbers come give me the same quote for a remodel project, La Mattina's was the highest (double the other bids) and the most/only frustrating experience. The owner kept pointing his finger in my face when I questioned why his prices were so high and he would respond with "I have been doing this for 30 years... call the building inspector, we are good friends". He also tried to bet me $100 that he was right, when I questioned his pricing. The gentlemen said he "does not touch bathrooms for under $5,000"... but also told me he pays his plumbers around $100/hr and that the job would take a day.... When I asked why he justified having someone pay him roughly $4,000 profit to connect plastic PVC pipes for a day he became so frustrated and rude I had to ask him to leave the property because he was making me physically uncomfortable and kept walking towards me (There was another plumber at my house completing an angies deal coupon and he became so concerned hearing this gentlemen yelling at me that he came up from the basement to make sure everything was alright) . I strongly recommend getting multiple bids for homeowners who do not know much about the trades, there is enough concerning issues going on in our city/country that being taken advantage of, over charged and intimidated is something we should not have to deal with. I hope he was having a bad day and this was not an accurate representation of his character as a human-being and a local professional. Although, he was on time.
Description of Work: New plumbing/alterations in bathroom and kitchen for single family home.
Rating Category
Rating out of 5
professionalism
1.0
punctuality
5.0
Response from LA MATTINA'S PLUMBING & HTG
I am sorry you feel I was pointing my finger at you and that this did not go smoothly. I was pointing at corrections of plumbing work that needed to be done. When we do bathroom renovation, we replace all the old the plumbing in the area (waste, vent, and water pipes). We do this so you will not have any problems down the [Member Information Removed]. We are responsible to do it right our name is on the permit. We do not cut corners and reconnect to old piping that could fail. I told you to call your local inspectors and ask reputation of my company. They see our work every day. When you own a company there is overhead. Liability insurance, work mans comp insurance, truck insurance, office rent and utilities. Medical, benefits for your employees, vacation, and holidays. Rough bathroom usually takes 11/2 days plus inspection and another [Member Information Removed]/2 day for finish plus inspection for 2 men.. The quality of the job is long remembered after the price is forgotten. I'm sorry we were not able to help you this time and wish you the best on the remodel. Thank you Robert LaMattina
Patricia N.
12/2013
5.0
plumbing
+ -1 more
The service provided was excellent. The price is perfect. They're reliable, they come pretty quickly and they are nice people.
Description of Work: LaMattina's Plumbing & Heating Corp. replaced the pipe in the cellar and they've done other things to different pipes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lee L.
04/2013
5.0
plumbing
+ -1 more
I called several plumbers and he was the only one to respond. He was very punctual.
Description of Work: He repaired my connections of my washing machine and did other misc. jobs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Susan C.
02/2013
4.0
heating & air conditioning/hvac
+ -1 more
see above
Description of Work: 2 family house did the following on 2 gas boilers (force hot water): cleaned & checked both replaced gas valves replaced thermocouplers replaced aluminum tubing replaced pilot assemblies He (son) had to come back a couple of times due to no heat in one of the flats. He replaced the thermocoupler again in one boiler and had to replace the pilot assembly on the 2nd boiler (the first visit he mentioned that only 1 boiler may need a new pilot assembly). He (son) did not charge for service calls on the follow-up visits (only had to pay for the pilot assembly $60). They are a father & son team. The father is up front in that he tells you up front on the options and their potential costs. They talk to you and tell you that you should not replace parts if you do not need to. So far I feel that they are up front with me. I feel that I can trust them. I couldn't trust my previous plumber. He actually stole stuff from my cellar on one of the only times that I was not down there with him. My son let him in and left him alone.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Steven W.
08/2012
5.0
plumbing
+ -1 more
They were very honest. They inspected the whole building while they were there. They were very responsive in the time of emergency. They did a great job.
Description of Work: I have used La Matina's Plumbing & HTG for plumbing services. They did the plumbing in the condo building. There was a flood in the condo and they diagnosed the root cause and drilled out the line causing the flooding. They found another problem within the unit that the other contractor had completely missed and fixed that too. They did the sewage throughout the building and replaced all the defective pipes.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
sharon R.
01/2012
5.0
plumbing
+ -1 more
see above
Description of Work: I found a loose and running toilet in one of my rental units. Water is extremely expensive so I called right away. He was able to send two guys here within a couple of hours. The took the toilet off the floor installed something so that it sat nicely on the floor and secured it. the replaced some the insides of the toilet since the floatation device was causing it to run ($$$). they had all of these parts on the truck. It didn't take them more than an hour and the price seemed to be less than what I have paid to other plumbers so I was not unhappy. I will use them again! thanks
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$245
Lisa A.
07/2011
2.0
plumbing
+ -1 more
This was the worst experience I have ever had with a plumber. He quoted me $100 - $150 on the phone. He came with his sone and they were here for over two hours - doing god know what in the basement for 45 minutes then left for "a part" and didn't come back for almost an hour. I only saw actual work done in my presence - the washer and dryer in a closet in my condo - for about 30 minutes when they lifted the washer off and redid the attachments. He complained the entire time using offensive terms about the plumber who had installed the washer and then charged me a whopping $500 plus out of nowhere. Be warned - do not trust La Mattina.
Description of Work: I needed to have my washer hoses re-attached as the hot water had hose had been put on the cold water spout and vice versa.
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0
$512
Response from LA MATTINA'S PLUMBING & HTG
The member called that she had no cold water only hot to wash her clothes and it was damaging her clothes. She said washer was about 1.5 years old and that it has never worked correctly. I told her that it could be as simple as valve off. I arrived to her house and she took me to the washer. The washer and dryer unit was a stackable unit stuck in a closet in the middle of here condo with ¼ inch space around it. I proceed to the basement to see if any valves might be off. The ceiling below was finished and there were no shutoffs for washer. I told the member that I would need 2 men to remove and reinstall the units to check water connections. She said okay. I called my son who is also a master plumber to come over. We removed the dryer from a top washer. The vent line was completely clogged. The original installer screwed the vent pipe and fittings together which is a FIRE HAZZARD and is also not to code. They should have been taped. I told the member that we have to remove and replace were necessary. She said her clothes took long time to dry. The vent went thru the floor, to the basement ceiling, around the cellar stair case to outside house. The water lines behind washer were reversed from original installer. We reinstalled the stackable unit. I showed the member that the dryer was blowing correctly and that she had cold water to her washer. We also repaired her clogged shower head. The member paid me in full and sign job invoice slip acknowledging she was satisfied with above work. Thank You, Robert LaMattina
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Service Categories
Plumbing,
Heating and Air Conditioning
FAQ
LA MATTINA'S PLUMBING & HTG is currently rated 4.4 overall out of 5.
Monday: 7:30 AM - 4:00 PM
Tuesday: 7:30 AM - 4:00 PM
Wednesday: 7:30 AM - 4:00 PM
Thursday: 7:30 AM - 4:00 PM
Friday: 7:30 AM - 4:00 PM
LA MATTINA'S PLUMBING & HTG accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, LA MATTINA'S PLUMBING & HTG does not offer free project estimates.
No, LA MATTINA'S PLUMBING & HTG does not offer eco-friendly accreditations.
No, LA MATTINA'S PLUMBING & HTG does not offer a senior discount.
Yes, LA MATTINA'S PLUMBING & HTG offers emergency services.
Yes, LA MATTINA'S PLUMBING & HTG offers warranties.
LA MATTINA'S PLUMBING & HTG offers the following services: Residential & Commercial Plumbing & Heating, Kitchen & Bath Remodeling, Boiler Replacements, Water Heaters, Warm Air Furnace, Garbage Disposals, Gas Fitting & Plumbing Services, Gas & Oil Heating Systems Service, Drain Cleaning, Pipe Thawing Machines