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Drains Plus

Drain Cleaning, Plumbing, Water Heaters

About us

Owner-operated. No subs. Cost is determined by the job. No travel charges. No service fees. No extra charge for after-hours service. May contact through email.

Business highlights

17 years of trusted experience
Emergency Services Offered

Services we offer

General Plumbing, Drain Cleaning & Repair.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.913 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
0%
3
0%
2
0%
1
8%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 1-13 of 13 reviews

Linda G.
08/2017
5.0
drain cleaning
  + -1 more
Paul was excellent. He was able to come out within 2 hours of my call and fixed my problem (clogged kitchen pipes). He was very professional and offered great quality service.
Description of Work: Clogged Kitchen Pipes

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathryn B.
08/2017
5.0
drain cleaning
  + -1 more
Paul came out on a Sunday (with little notice) and was thorough, extremely helpful and professional. I would recommend him for hire!!
Description of Work: Paul snaked a drain in basement that caused a large leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tatiana B.
07/2017
5.0
drain cleaning
  + -1 more
Paul is a great plumber. He had done an excellent job in my house. He was referred to me by my friend. I am glad that I met Paul. Now my house in good hands!
Description of Work: Changed the faucet, cleaned the drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael P.
06/2017
5.0
drain cleaning
  + -1 more
Mr. Kerr arrived within an hour of my call, and quickly cleared the drain, charging me only one half the amount I've been charges some five times prior over the last ten years. I will definitely call him first for all my clogged drains hereafter!
Description of Work: Clogged bathtub drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Elisa V.
08/2016
5.0
drain cleaning
  + -1 more
The process with Paul was so smooth and quick! I called him at 9am to say my disposal wasn't working. He was here by 12:30pm and by 1:00pm my disposal was working again. I couldn't ask for an easier process. Paul seems low key and honest. I would definitely recommend him.
Description of Work: Garbage disposal was not working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

peter I.
02/2016
5.0
drain cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Patrice M.
01/2015
5.0
plumbing, drain cleaning
  + 0 more
Paul responded quickly and was able to diagnose and fix the kitchen sink and washer issues - all this on the day before Thanksgiving. His work was professional and his price very reasonable. He has been my go to plumber for a few years (I have a 100 year old home) and I highly recommend him and his business.
Description of Work: The kitchen sink was blocked and the washer in the basement was overflowing (there was a clog).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Jeffrey K.
07/2014
5.0
drain cleaning
  + -1 more
We had a drain clog in the shower so bad that the sink would drain backward into the bath rather than go down the pipe. I called around for what I thought would be a cheap repair involving an auger, but the going rate for that 15 minute service was something like $150! Thankfully, I called Paul, who came right over and did it all for $80. He honored the price even though it was a complicated setup between sink and shower, and he did it fast. I would definitely use him again. He knows what he's doing and doesn't waste time. And the price is right.
Description of Work: Unclogged our shower and sink drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Doris H.
12/2011
5.0
drain cleaning
  + -1 more
On time - Andy fixed the problem in 10 minutes. Neat and clean.
Description of Work: Fixed bathtub drain (which wouldn't close).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$63

Salpi S.
01/2011
5.0
plumbing, drain cleaning
  + 0 more
I found Paul on Angie's List and called the number provided. His friend got the call and told me it wouldn't be a problem for him to come today (Sunday) to do the work. (For which he did not charge travel or overtime) He came when he said he would and quoted me a lesser rate before we realized the pipe was in bad shape. For all the extra work he had to do, he only charged me $30 and that was for supplies, not time. He's very honest and serious and doesn't fool around. He cleaned up after himself before he left. It's very convenient as well that he's pretty well stocked in the van. There was no having to go the store for parts. He's good and considering the number of plumbers on this site, I'm glad I took a chance on him. I told him I would be calling again because we had other projects.
Description of Work: My kitchen sink was clogged and I called to have it taken care of. It was so bad that when he got here, he couldn't get the snake through the pipe to clean it and ended up having to replace about 4 feet of pipe in addition to snaking out the remainder of it. He showed me the clog, so I could see the damage. (It wasn't pretty!)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

MARGARET C.
08/2009
5.0
drain cleaning
  + -1 more
Called at 9:20 pm for service - called me right back and job completed at 10:00 pm. Gave a firm quote. Professional and fast service when I needed it.
Description of Work: Unclogged toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Lorena S.
11/2008
1.0
plumbing
  + -1 more
I was the one who submitted a nice report earlier for Paul. I had him come a 2nd time & he hooked up my stove & dishwasher. When done he said to call him & he would come back to put in my shower trim kit & install the bathroom sink at no charge since it would only take 1 hour. I called him several times & he was busy but said he would do it. I called about 4 times after that. He did not answer my last 2 calls & did not return any voicemails. That said, I would probably use him again because my first experience went well but I am miffed that he blew me off. I had to call another plumber & pay $140.
Description of Work: He was going to install a shower trim kit & reinstall a bathroom sink. Why is this asked for if I said "no services were performed" above?

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Lorena S.
09/2008
5.0
plumbing, water heater repair, drain cleaning
  + 1 more
I used Paul twice so far. The first time, I had a new granite countertop and sink installed in our kitchen, and didn't realize that the garbage disposal would no longer fit since the sink was a different depth. I called 4 plumbing companies from Angie's List but it was after 5:00 pm, and I kept getting answering services promising callbacks the next day. Then I found and called Paul and he came that evening! Believe it or not of the other 4 plumbers, only 1 called me the next day but I was already all set. The 2nd time I called him was because my hot water heater went on a Friday. I called Paul first this time, and he came and fixed it the next day. I prefer plumbers like this who are real guys, not newbies in a company uniform following "policies and procedures". Just fix the problem! Paul knows what he's doing. He replaced my water heater (I got the free replacement from home improvement store because it was still under warranty. (Paul said the home improvement store water heaters made by GE are actually made by Rheem and are low quality - he doesn't like to install them). His price for this was 2/3 of the quote I had gotten from another plumber months before when I had first noticed a leak in the tank but was too lazy to get it replaced then.
Description of Work: Drain cleaning. Installed garbage disposal. Replaced hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

    Contact information

    19 Washington St Apt 203, Malden, MA 02148


    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Drain Cleaning,
    Plumbing,
    Water Heaters

    FAQ

    Drains Plus is currently rated 4.9 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Drains Plus accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Drains Plus offers free project estimates.
    No, Drains Plus does not offer eco-friendly accreditations.
    No, Drains Plus does not offer a senior discount.
    Yes, Drains Plus offers emergency services.
    Yes, Drains Plus offers warranties.
    Drains Plus offers the following services: General Plumbing, Drain Cleaning & Repair.

    Contact information

    19 Washington St Apt 203, Malden, MA 02148


    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day