Hardwood Flooring Sales and Installation, Flooring Sales and Installation, Carpet Sales and Installation
About us
Connolly Floors is an award winning family business that is fully insured and committed to their customers. We have over 30 years of experience in customer service as well as the flooring business. Connolly floors was started in 2004 and has been offering competitive pricing and unparalleled customer service since day one. Travel charges may apply.
The owner is a good guy but he kind of made a mistake on two rooms; the polyurethane didn't stick well to the floors. He did other rooms very well but didn't sand the first two rooms and it resulted in something less than we had hoped for. He just made a decision on the first two rooms. He is responsive and his price was good. I will use them again in the future.
Description of Work: I used Connolly Floors to refinish floors in 6 rooms.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Jamie L.
08/2011
5.0
hardwood floor
 + -1 more
Hired Jack to refinish H/W floors prior to moving into new house. He was very professional throughout the process and explained everything in great detail. He and his crew beat me to the house every AM ahead of schedule so I never once had to wait to let them in and the work was done right on schedule which was very important since we had furniture coming in shortly there after. The finished product was absolutely beautiful and I can't recommend him highly enough.
Description of Work: Refinished H/W floors in open Dining room/kitchen. 3 day job to strip, sand and seal with 3 coats of sealer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$660
Phillip L.
08/2011
1.0
hardwood floor
 + -1 more
After coming to my residence [to provide an estimate], Jack Connolly failed to provide a quote [as he had promised]. I called 3 times, and he never returned my call. I emailed. Again, no response. Extremely poor professionalism. Would never recommend.
Description of Work: Estimate to install Hardwood Floors.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Brandon M.
07/2011
5.0
hardwood floor
 + -1 more
We have children and because of VOCs we needed to be out of the house while the work was getting completed. I call Jack, who was prompt and professional, and he work with us so they would refinish the floors while we were on vacation (Fourth of July). When we returned it felt like we stepped into a new house. They looked perfect. Also, we felt secure in giving Jack the keys to our house because he was always on the job site. I would highly recomend Connolly Floors.
Description of Work: Original floors that are over 100 yrs old that we wanted to preserved. Needed dining room, living room, and hardwood stairs refinished.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$810
Mike M.
06/2011
5.0
hardwood floor
 + -1 more
Jack and his team were outstanding! During Jack's inspection, he identified that the living room did not need to be stripped, just re-sealed- saving us a lot. Jack also included adding a lip at the juncture of our sliding glass doors- which he included in our price. Jack and his team were responsive & flexible in working with me and our electrician who was doing work on our home at the same time on a tight deadline. The results are beautiful! I strongly recommend Jack to anyone looking to work on their hardwood floors.
Description of Work: Refinish hardwood floors in five rooms on two floors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Vincent L.
05/2011
5.0
hardwood floor
 + -1 more
Jack and his crew did a great. They showed up on time and complete the job when they said they would. The quality of the work was great and the floors look beautiful. I would definitely use Connolly floors again.
Description of Work: Refinished hardwood floors in 2nd floor apartment. Included 5 rooms and stairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Edward T.
05/2011
5.0
hardwood floor
 + -1 more
Awesome. Setting up the time was easy and they arrived on time to get started. The put up drop cloths around the house to keep the fumes from going into the rest of the house. Little saw dust post job! They sanded and put the varnish down in three days. We gave it about 4 days to set before we moved back in and the floors look awesome. Great price and exceptional experience.
Description of Work: Sand and polyurethane (3x) our second floor - 3 bedrooms and hallway. Maybe 750 sq feet?
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Mark F.
05/2011
5.0
hardwood floor
 + -1 more
Jack and his crew did another of our floors 2 years back and did an excellent job so we asked them back for this job (and will again, soon).
Description of Work: Sanded and refinished floors in 1 bedroom and 1 foyer. $300 was the minimum charge, but couldn't empty out another room to take full advantage of the fee. Coated with two thinned coats of polyurethane and a thick finish coat of satin polyurethane in the bedroom and high-gloss polyurethane in the foyer (stands up to traffic better).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
TOM R.
04/2011
5.0
hardwood floor
 + -1 more
Jack and his crew did a terrific job, and Jack was a pleasure to work with start to finish. I must have called Jack 10 times for various little scheduling adjustments and questions, and all but one time he actually picked up the call, even on the weekend. This was a small job, but Jack worked with us to figure out how to fit us into his schedule, working around visits from realtors and house photographers. He was very flexible, again being willing to complete the job on a weekend so that it could get done in time for our first showing. In addition, his crew did a spectacular job of making sure that we didn't have to spend hours cleaning up the dust from the initial sanding. (This was not the case with a previous refinishing firm we used when we moved into our condo five years ago, and it was a REAL headache to deal with the dust all over the kitchen.) Best of all, however, was the quality of the work. This refinishing job had two edges where it needed to blend into visible edges of flooring that was NOT being refinished. The new area looks fantastic, but you can hardly tell where the seams are, and the finish matches perfectly. It was masterfully done. Jack's pricing was very reasonable to start with, and then he gave us our 10% discount for Angie's List on top of that. There was one small problem where the sanding drum caught a facing board alongside a closet in a way that damaged the wood, but the crewman was very apologetic and did a fine job of prepping it for repainting. Overall, we were so grateful to have this small job done in such a timely and professional way. And our floors look amazing!
Description of Work: We had a washer leak that buckled our oak hardwood floors and damaged an edging board. The place where the damage occurred was contiguous to our kitchen flooring which had gotten quite beat up after five years of heavy use. As we are planning to put our house up for sale, we decided to get the whole section refinished.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Kenneth G.
03/2011
5.0
hardwood floor
 + -1 more
Great! Jack's crew got started exactly when they said they would and worked efficiently to do the work. They even came to finish the job on a Sunday when our heat failed, preventing them from working on Saturday. Jack's price was better than everyone elses estimate(by a lot) and he was very accommodating with his schedule. I highly recommend him.
Description of Work: Jack and his crew sanded and refinished the hardwood floors throughout our house, including the treads of the stairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Nancy O.
02/2011
5.0
hardwood floor
 + -1 more
Excellent job. I got a quick response when I called, He actually came right over for an estimate since he was working nearby at the time. Very knowledgeable, I had some questions about other wood floors in the house and he was very helpful and honest. They did a great job, great clean-up, excellent price and used the angie list coupon! Will definitely use again.
Description of Work: Had bedroom floor sanded and refinished.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Heather M.
01/2011
5.0
hardwood floor
 + -1 more
Jack and his guys did a great job refinishing our hardwood floors. They were in and out within the expected timeframe. We'll definitely be calling Jack to continue work on the rest of the floors throughout our house.
Description of Work: Refinished and patched hardwood floors in two rooms.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Paul D.
01/2011
5.0
hardwood floor
 + -1 more
Everything went very well. I will be calling them again.
Description of Work: They came in and fixed some old hardwood floors and then did them over. They came out great. Their price was very competitive as well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$2,000
Eric S.
11/2010
5.0
hardwood floor
 + -1 more
Another great job by Jack and his crew. Extremely easy to work with and close attention to detail. We did a walkthrough of all the required patches and they look superb. They were able to reuse some of the old boards from a different area of the floor to make the necessary patches, and all the sanding and finishing were completed quickly (albeit with the requisite 3 days for each coat to dry). Jack has now refinished all the floors on our ground floor, and they look great. Jack is easy to talk to and always willing to work around tight schedules.
Description of Work: Sanded and refinished hardwood floors in kitchen, along with some patches.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Heather H.
11/2010
5.0
hardwood floor
 + -1 more
Jack's team was on time every morning (they came five days), very professional, friendly, and quick with their work. When I was unsure which stain we wanted, Jack was patient and put down six stain samples on our floor the first morning so that we could decide. When we came home after the third coat of poly had been applied, we were AMAZED at how beautiful our floors looked! We couldn't have even imagined such an incredible transformation. I'm sure that our property value has increased substantially from the work done by Connolly Floors. I would highly recommend them to anyone. I was also very happy with the discounts and competitive final price that he gave us.
Description of Work: We had about 2000sf plus two sets of stairs of original (house is 100 years old) quarter sawn oak floors sanded, stained, and finished with three coats of polyurethane.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Steven P.
11/2010
5.0
flooring contractor, hardwood floor
 + 0 more
Jack and his crew did a fabulous job. They were professional and courteous and kept me informed every step of the way. The original bid was for $2,900, but that was before he took up the carpeting on the stairs and discovered that they needed to be rebuilt. After getting my okay, he hired an outside carpenter to rebuild the stairs for $1,350. Jack and his crew did a great job of cleaning up inside the house. I carted the garbage (e.g., the carpet they took up) to our local dump. They forgot to do the upstairs closets but were great about taking care of them after I pointed that out. The only downside was the whole job took significantly longer than I had expected. They said the whole job would take three days, but it took 2 to 2.5 weeks. But all in all, I was tremendously satisfied and enthusiastically recommend them.
Description of Work: Refinished most of the wood floors in my house. Put in new hardwood floors in one small room, the upstairs hallway, and 2 closets. Had an outside contractor rebuild a flight of stairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,810
JONATHAN R.
10/2010
5.0
hardwood floor
 + -1 more
Jack came over the same afternoon as my first call to see and measure the room, and was able to schedule the work quickly. Excellent work and clean-up, over three successive mornings. No add-ons to the price he gave me up front. (One other refinisher I called (who got a high rating on Anglie's List) was polite but not interested in a job this small.)
Description of Work: We had them do a third floor bedroom with a long-leaf pine floor, buckled in places, that had probably never been refinished in its 103 years of service. About 12' x 15'.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$275
Ronald G.
10/2010
5.0
hardwood floor
 + -1 more
I called for an estimate and Jack showed up on time to give me a free estimate. He seemed quite knowledgeable and his price was excellent. so I hired him for the job. He told me that he would come on Thursday at 8:00 AM to begin the work but didn't show up until 2:00 PM. I had to call him to see when he would arrive. The work was completed over a three day period. The first day Jack showed up with a crew of two helpers and sanded the floors and put the first coat of polyurethane on. He doesn't use a dustless sanding method but was very neat. I had previously covered all my furniture with drop cloths to keep the dust down. He added a few extra ones and covered the doorway to my kitchen. I also installed a box fan in my storm door to suck out the airborne dust. As a result I had very little dust. Jack showed up on the second and third days on time to put the final two coats of polyurethane on. I would grade the work quality as a B because I could see some fine scratches on areas of the stairs and on one of my hallways that had the boards installed across the hallway. These areas could only be sanded with with an edger, which is an aggressive sander. However, I feel that some sanding with a finer grade sandpaper could have removed the fine scratches. Overall the job looks good I am satisfied with the quality of the job. I wanted an oil based polyurethane (and Jack recommended), which is more durable that a water based product. If you have children or if you are sensitive to odors I would suggest ventilating the house thoroughly or using a water based poly. Oil based poly does have a strong odor, which lasted about 5-6 days before it was cured. I used a window fan to vent the house and left the windows open. Overall I would recommend Jack to anyone.
Description of Work: Refinished two hallways, 11 stairs and 1/8 of living room
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$300
Jennifer M.
07/2010
5.0
hardwood floor
 + -1 more
They fit us in quickly and came over the weekend to do second and third quotes and cleaned after themselves very nicely. Very professional and punctual. The floors look great. I would use these guys again.
Description of Work: Removed the carpet from a small bedroom (60 sq ft) to reveal floors that had never been finished and were covered in paint. Sanded them down, stained (I think) and varnished. Also put hard wood in small (2' x 3') closet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Lisa E.
07/2010
5.0
hardwood floor
 + -1 more
It went very well. He had to be meticulous as the floors were hand painted. The gentleman was prompt, had a reasonable price, and did quality work.
Description of Work: He screened and finished my floors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ryan V.
06/2010
5.0
hardwood floor
 + -1 more
First, let me say that I HIGHLY recommend using Jack Connolly and Connolly Floors. When I called Jack for a quote, he answered his phone (very nice) and was willing to come over on short notice for a quote. He was on time for the quote and came back to me with figures for the job within a day. Jack's pricing was more than fair for the work I was contracting him to complete. We had talked about coming over on my house closing date to begin the work. Jack was there within an hour of my closing and worked through a holiday weekend because he knew we were anxious to move. Jack and team worked quickly showing up when they said they would and completing the work within the time frame quoted. The floors look great and we couldn't be happier. The floors look just as we requested. We wanted a specific level of gloss and he got it spot on. Even the hardwood section beneath the removed tile landing is as good as new. Hats off to Jack and team for a job well done!
Description of Work: Sanded and refinished kitchen and dining room floors Buffed and polished living room floor Removed entry landing tiles and refinished hardwood below
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
Jill D.
06/2010
5.0
hardwood floor
 + -1 more
Jack was prompt with scheduling an estimate. He offered sound advice about the condition of our floors and offered a fair estimate with a discount through Angie's List. Jack was very responsive to emails and was able to schedule the work during a time that was convenient for us. The work was completed in three days as proposed. Jack worked quickly and efficiently, and did not leave any dust behind. The floors look wonderful and I am pleased that we chose Jack to complete the job!
Description of Work: Had approximately 500 sq. ft. of hardwood floors sanded and polyurethaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Krista M.
06/2010
5.0
hardwood floor
 + -1 more
I was very happy that I picked Jack to refinish my floors. His estimate was significantly less than all of the other contractors I called, but more importantly, he worked with me to get the project done on a short time table and patiently waited as I kept changing my start date because of closing issues. I closed on my house on a Wednesday afternoon and needed to move in on Saturday. A full refinish with sanding usually is done over three days but Jack and his crew got it done in two. The floors were completely dry and beautiful by the time I arrived the next afternoon with a truck full of stuff. I was thrilled with the job and thankful that I had chosen Jack.
Description of Work: Hardwood floor refinishing, including sanding
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Heidi H.
05/2010
5.0
hardwood floor
 + -1 more
Jack was excellent. He was prompt with the estimate, gave us a great deal for doing all rooms rather than just the couple we originally thought we'd do, and gave us the Angie's List discount without reminding. He was also able to fit us in the next day as we prepared to move into our new house in two weeks. The floors are gorgeous red oak that looks like new with just the right amount of gloss. The crew cleaned up well. The only small disappointment is that the tiny half bath appears not to have been hand sanded and has been gouged a bit too deep where the sander stopped so looks a bit warped (Jack warned they would have a hard time getting in there), and one small area near the fireplace seems to have a small spill of extra urethane. Still, few others would notice this. Everything else is perfect! I also think they use quality products.
Description of Work: removed carpet in two rooms, sanded and refinished 5 rooms plus, stairs, and adjoining areas (1/2 bath, closet floors)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Eric S.
04/2010
5.0
hardwood floor
 + -1 more
I had some contractors refer me to "their guys," but Jack was more responsive and helpful, with a better price to boot. The patch is perfect and the floors look great. The workers were on time and efficient. They did chip the corner of a baseboard cap in a room I had been working on, but Jack rounded down the price to account for their mistake (without me needing to ask). Highly recommended.
Description of Work: Sanding and refinishing downstairs floors. Floot patch in one corner.
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Service Categories
Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Carpet Sales and Installation
FAQ
Connolly Floors is currently rated 4.9 overall out of 5.
Monday: 7:00 AM - 4:00 PM
Tuesday: 7:00 AM - 4:00 PM
Wednesday: 7:00 AM - 4:00 PM
Thursday: 7:00 AM - 4:00 PM
Friday: 7:00 AM - 4:00 PM
Saturday: 7:00 AM - 4:00 PM
Connolly Floors accepts the following forms of payment: Check