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Waldman Plumbing & Heating Inc

Plumbing, Heating and Air Conditioning, Water Heaters,

About us

9 Employees. Master License #12964. Additional phones - (781) 639-3518, (978) 741-1737.

Business highlights

109 years of trusted experience
Emergency Services Offered

Services we offer

Installations, Repairs Plumbing, Heating, High-Efficiency Heating Systems, Hot Water, Steam, Bathroom & Kitchen Remodels, Water Filtration, Carbon Monoxide Inspection

Amenities

Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.322 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
45%
4
32%
3
9%
2
5%
1
9%


Rating CategoryRating out of 5
quality
4.7
value
3.7
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 1-22 of 22 reviews

MARK H.
10/2017
1.0
plumbing
  + -1 more
Had to call twice before the owner Jeff returned my call. Made an appointment to look at the job scheduled at 8:45am, no show so called office. Jeff returned my call at 9:10am and told me he was running late and best to reschedule. I decided to go no further with this company who places no value in your time!
Description of Work: New water heater

Rating CategoryRating out of 5
responsiveness
2.0
punctuality
1.0


Christer B.
05/2017
4.0
heating & air conditioning/hvac, plumbing
  + 0 more
Needed two visits to actually determine what was wrong, but in the end the problem was solved. Asked for an estimate on new furnace but never got one.
Description of Work: Furnace repair

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Erin S.
01/2017
1.0
heating & air conditioning/hvac, plumbing
  + 0 more
Had to chase them to schedule an estimate and a few minor repairs. It took over a month to just get them to come out for an estimate (on vacation) and when they finally did, they did not fix the minor repairs I had called for. Seems as though there was a miscommunication as to what I asked them to come out for. When I called to ask why the repairs were not done, the woman on the phone told me that the toilet was "not repairable". The toilet was just running. We ended up just going to home depot and fixing it ourselves. I had to call several more times to ask for the estimate. The person answering the phone told me they were on vacation again. I never got an estimate and never heard from them again.
Description of Work: We needed a new heating system and wanted estimates for replacement as well as gas conversion.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


John W.
03/2016
5.0
plumbing, water heater repair
  + 0 more
They did a great job and were fast.
Description of Work: Replace water heater and toilet

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Jason S.
02/2016
3.0
plumbing, home remodeling
  + 0 more
They did a very good job and everything was done professionally and quickly. My biggest complaint is the cost. After doing a lot of research I later found that I could have had the same quality work done at a fraction of the price. Their labor rates (and I could be wrong on this, as they don't appear to itemize their invoices.) have got to be in excess of $250+ for labor. Also I am fairly certain that the materials were marked up as well. I found three other plumbers that had labor rates between $75.00 - $100.00 per hour and they (along with 5 other plumbers) all validated my concerns over the labor prices of Waldman. It's sad that this is the case, because I really did like Waldman's work. I just can't afford to pay those prices on my already limited salary.
Description of Work: Moved plumbing from Kitchen to dining room for kitchen remodel

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$1,700

Response from Waldman Plumbing & Heating Inc
Hi {Member's name removed} - Thank you for your feedback. I apologize for your experience you had with my team. I take full responsibility for this. I appreciate you praising the work we did and noticing that our work was done quickly and professionally. I will make sure I recognize the team for their performance. I have also sent you a private message and my personal contact info so that we can talk more about your concerns on our price. I'm hoping to clarify some of your assumptions about pricing- the numbers you mention aren't close to what we charge. Thanks again, Jeff Waldman Owner

Michael J.
10/2014
5.0
plumbing
  + -1 more
Two men arrived on time. Immediately put shoe covers over boots to come into the house. Performed services as requested. When pleasant and efficient.
Description of Work: Replace sink faucet, soap dispenser, and installed new toilet (cost includes price of toilet)

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Beulah V.
09/2014
5.0
drain cleaning
  + -1 more
I found them on Angie's List and I have used them twice. They did a good job. Their price was much more reasonable then any other plumber I have had. In the past they fixed my faucet. They were on time and they were very clean. They cleaned up after themselves. They came out pretty quickly.
Description of Work: I used Baker-Elman Plumbing & Heating to clean out a drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gloria L.
09/2014
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
Originally I was not pleased with the service provided by this company. However, the owner, Jeff Waldman, contacted me regarding my dissatisfaction and we have since resolved issues. I had had concerns about the wording of their and quot;Ultimate Savings Cluband quot;, particularly in reference to their inclusion of the and quot;Ultimate (Plumbing and) Heating Inspection.and quot; I explained to Jeff my concerns and he said that they are going to review and clarify the contract for the Ultimate Savings Plan. I take him at his word since he has returned my check for the services rendered, indicating he is truthful about his company's interest in Customer Satisfaction. Based on this and his explanation as to how pricing was determined, I find this company to be reliable and would do business with them in the future. The work was done professionally and thoroughly and the young men were very polite.
Description of Work: Inspection - "limited tune-up" it says on the receipt - of gas furnace for the heating season.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$201.61

Response from Waldman Plumbing & Heating Inc
Hi [Member Name Removed] , I'm so sorry for this mixup- we do have two separate inspections. One is for our members- they receive a free visual inspection with minor adjustments. The other is a full maintenance on their furnace. We should have been a lot more clear at the beginning. We will be giving you a full refund because of the miscommunication and I'm glad to personally deliver it. We try hard to keep the communication lines open- but in the future please remember that we are ALL ABOUT the customer experience and service, so if you are unhappy about ANYTHING all you need to do is pick up the phone and talk to me. Had you called me and explained the situation to me I would have refunded your money with a smile and apology. We've done business for a long time and I hope you know that you can always contact me directly or my office if you have any questions. Your check is on its way! Regards, Jeff Waldman

Maria C.
07/2014
4.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Timothy J.
07/2014
3.0
heating & air conditioning/hvac
  + -1 more
They've been okay. They are average priced. The quality is average.
Description of Work: Heating & A/C
Rating CategoryRating out of 5
Yes, I recommend this pro

David H.
08/2013
4.0
plumbing
  + -1 more
They're very punctual and professional. I just happen to think they overcharge for time spent and services rendered.
Description of Work: Replaced a kitchen faucet, that I supplied new in package

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Response from Waldman Plumbing & Heating Inc
Hi [Member name removed], Thank you for giving us some feedback- we always appreciate that. Your 'A' grades for quality, professionalism, responsiveness, & punctuality are a great compliment. As you know form using us before, this is always our main focus. Unfortunately it is difficult to deliver these things and ALSO be the cheapest price around. Those things take hard work and experience to deliver, and those come at a higher cost for us to be able to provide them. That is also why we are very UPFRONT about our pricing, as we tell you the pricing before you agree to anything. Thanks again for the nice review.

DOREEN P.
03/2011
4.0
heating & air conditioning/hvac, plumbing
  + 0 more
New faucet for my kitchen sink. The plumber was her for over 3 hours he arrived on time and found out that it was the faucet that was causing the leak. It needed to be replace and he was going to come back but we asked if he could do the job that day so he stayed. He picked the faucet up for us and completed the job. I was happy as I did not want to have a delay in getting this repair done. I would hire them again as they arrived on time and were very professional.
Description of Work: Fixed a leak by replacing my kitchen faucet.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$500

SHEA R.
06/2010
4.0
plumbing
  + -1 more
They're a good company and I would use them again. They were prompt, did the job cleanly, and I would hire them again.
Description of Work: They did some plumbing work on the toilet and on the garbage disposal.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Susan R.
11/2009
5.0
heating & air conditioning/hvac, plumbing, drain pipe
  + 1 more
They have done a lot for us. They have installed twin gas boilers for us. We use them for anything involving plumbing in our house.
Description of Work: We are currently using Waldman Plumbing to replace most of our sewage pipes because there is a leak. They were here two days ago to discuss that project and they also fixed a drip in our shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Putnam Masury C.
06/2009
4.0
heating & air conditioning/hvac
  + -1 more
Okay. Fixed the problem
Description of Work: Servicing a gas furnace

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$500

Response from Waldman Plumbing & Heating Inc
Thank you for reviewing us- unfortunately I think maybe you chose the wrong company. We never did any work for you at that address.

VICTORIA H.
02/2009
4.0
heating & air conditioning/hvac
  + -1 more
They are reliable and I would recommend them.
Description of Work: We use them as needed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

CATHLEEN B.
01/2008
2.0
plumbing, water heater repair
  + 0 more
We have an oil-fired steam boiler that makes instant hot water (tankless). The water coming out of the faucets wasn't very hot, and my dad thought the problem was probably the mixing valve. He said the insides of the valve could be easily replaced by a plumber. So I called Waldman Plumbing, and a serviceman came to assess the trouble. Although he sounded knowledgeable, the serviceman tried to sell me several expensive solutions such as a booster tank that would cost more than $2,000. The least expensive option he offered was to replace the mixing valve and add a water flow regulator for $475. Since that sounded exorbitant, I got a different plumber to give me a second opinion later the same week. He replaced the inside of the mixing valve for $130 and it solved the problem perfectly. We have steaming hot water again.
Description of Work: Our hot water was failing, and Waldman Plumbing & Heating came to assess the problem. They gave us several options with estimates.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
4.0
punctuality
4.0


Response from Waldman Plumbing & Heating Inc
THANKS FOR THE FEEDBACK! WE ARE CONSTANTLY TRYING TO IMPROVE EVERYTHING ABOUT WALDMAN PLUMBING. WE LISTEN CLOSELY TO OUR CUSTOMERS AND IMPLEMENT CHANGES WHEN WE HEAR ABOUT WAYS WE CAN IMPROVE THE EXPERIENCE OUR CUSTOMERS HAVE WHEN CALLING ON US. FIRST OF ALL, THANK YOU FOR THE GOOD GRADES YOU GAVE US FOR BEING VERY RESPONSIVE AND PUNCTUAL. WE REALIZE AFTER BEING IN BUSINESS FOR FOUR GENERATIONS (THIS IS OUR 100TH YEAR!) THAT OUR CUSTOMER’S TIME IS VALUABLE AND THE MOST IMPORTANT THING TO THEM. I AM SURPRISED AND A LITTLE BIT DISAPPOINTED ABOUT THE POOR GRADE FOR PROFESSIONALISM. WE TAKE TREMENDOUS PRIDE IN OUR PROFESSIONALISM. WE LIKE TO THINK THAT CUSTOMERS APPRECIATE OUR PROFESSIONAL LOOKING UNIFORMED TECHS WEARING PROTECTIVE SHOE COVERS INSIDE YOUR HOME, AND THEY ARE TRAINED WEEKLY ON MAKING SURE THEY LEAVE YOUR HOME CLEANER THAN WHEN THEY FOUND IT. I PERSONALLY SPOKE WITH MATT, WHO WAS AT YOUR HOUSE FOR THE HOT WATER ISSUE. I APPRECIATE YOU NOTICING THAT HE “SOUNDED KNOWLEDGEABLE.” MATT HAS BEEN IN THE BUSINESS FOR 2 DECADES AND HIS KNOWLEDGE AND WORKMANSHIP IS UNMATCHED. BY GIVING YOU OPTIONS, WE ARE LETTING YOU MAKE AN INFORMED DECISION ABOUT WHAT TO DO. IN THIS CASE, WE FELT THAT REBUILDING THE VALVE LIKE YOU HAD DONE WAS ONLY A "HANDYMAN SPECIAL" TEMPORARY REPAIR. THE LAST THING WE WANT TO DO IS HAVE YOU SPEND YOUR MONEY ON A REPAIR THAT MAY NOT LAST EVEN 6 MONTHS. I HOPE YOU CAN UNDERSTAND WE ARE WORKING IN YOUR BEST INTEREST, ALWAYS. JEFF WALDMAN

Michael L.
12/2007
5.0
plumbing
  + -1 more
Jeff Waldman looked at the drain and recommended freeing the clog first before modifying the drain. Two techs arrived later and snaked the drain, which now works well. I do not think that any modifications to the drain are required at this time. The techs did a good job and cleaned up after themselves.
Description of Work: I hired Waldman to free a clogged basement sink drain. The washer drains into this sink so I also wanted to know if the drain should be improved.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

VICTORIA H.
08/2007
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Great! Two plumbers worked together and made sure to protect pipes going through wall studs. Spent a lot of time making sure pipes are perfectly aligned with sinks on vanity. Cleaned up after themselves nicely.
Description of Work: Plumbing of bathroom sink: needed to be vented to outside and moved pipes from floor to wall. Also added plumbing for second sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Response from Waldman Plumbing & Heating Inc
THANK YOU FOR THE KIND WORDS! IT WAS A PLEASURE TO WORK WITH YOU ON YOUR PROJECT AND WE WILL BE THERE AT YOUR BECK AND CALL WHENEVER YOU NEED US AGAIN. REGARDS, JEFF WALDMAN

CHRISTA B.
03/2007
5.0
heating & air conditioning/hvac
  + -1 more
They were very prompt in returning my calls. They showed up and were very friendly. I have had no problems with them for the past 25-30 years.
Description of Work: They replaced the innards of my toilet tank.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$316

Response from Waldman Plumbing & Heating Inc
THANKS FOR TAKING THE TIME TO WRITE ABOUT US AND FOR THE KIND WORDS. AS YOU ALREADY KNOW, IT HAS BEEN OUR PRIVILEGE TO WORK WITH YOU OVER THE LAST FEW DECADES!! HOPE WE DON'T HEAR FROM YOU TOO SOON, BUT IF WE DO WE'LL BE THERE FOR YOU. REGARDS, JEFF WALDMAN

HOLLY G.
10/2006
5.0
plumbing
  + -1 more
Wald man Plumbing put our toilet where our sink had been and installed a new sink where the toilet was. In doing so, they discovered several issues left behind by previous owners. They repaired these and left us with a beautiful new bathroom. Even the plumbing inspector was impressed! They were very good about explaining the issues they discovered and why the costs were what they were.
Description of Work: Reversed position of toilet and sink in powder room; installed new sink and faucet; disconnected radiator for dipping and repaired pipe issues left by previous owner

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from Waldman Plumbing & Heating Inc
THANKS FOR TAKING THE TIME TO WRITE ABOUT US. AS YOU KNOW, WE LOVE WORKING IN YOUR OLD, CHARACTER-FILLED HOUSE. THE OLD PLUMBING IN THE WALLS IS PART OF THE PACKAGE, UNFORTUNATELY. WE'RE GLAD YOU'RE HAPPY WITH OUR WORK... REGARDS, JEFF WALDMAN

PETER D.
10/2006
5.0
heating & air conditioning/hvac
  + -1 more
Jeff Waldman arrived promptly with a team of other folks who took very detailed measurements to specify a high velocity air conditioning system (Unico) for our older home. Unfortunately they were too booked with business at the time to give us a quote. I was impressed with their knowledge and attention to detail. Despite the fact that they were too busy for my business, I would definitely consider them for a future job.
Description of Work: Contacted Waldman for a quote on a High-velocity air conditioner system.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Waldman Plumbing & Heating Inc
THANKS FOR THE GREAT REVIEW EVEN THOUGH WE WEREN'T ABLE TO GET TOGETHER AND HELP WITH YOUR PROJECT. NOW THAT WE ARE FULLY-STAFFED WE ARE ABLE TO RESPOND TO ANY REQUESTS FOR ESTIMATES OR WORK TO BE DONE, SO HOPEFULLY WE WILL BE THERE THE NEXT TIME YOU NEED US. THANKS AGAIN, JEFF WALDMAN

    Contact information

    12 Essex St, Lynn, MA 01902

    www.waldmanplumbing.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 4:30 AM
    Tuesday:
    7:00 AM - 4:30 AM
    Wednesday:
    7:00 AM - 4:30 AM
    Thursday:
    7:00 AM - 4:30 AM
    Friday:
    7:00 AM - 4:30 AM
    Saturday:
    Closed

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Heating and Air Conditioning,
    Water Heaters,
    Drain Cleaning,
    Kitchen and Bath Remodeling,
    Drain Pipe Installation

    FAQ

    Waldman Plumbing & Heating Inc is currently rated 4.3 overall out of 5.

    Sunday: Closed

    Monday: 7:00 AM - 4:30 AM

    Tuesday: 7:00 AM - 4:30 AM

    Wednesday: 7:00 AM - 4:30 AM

    Thursday: 7:00 AM - 4:30 AM

    Friday: 7:00 AM - 4:30 AM

    Saturday: Closed

    Waldman Plumbing & Heating Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Waldman Plumbing & Heating Inc does not offer free project estimates.
    Yes, Waldman Plumbing & Heating Inc offers eco-friendly accreditations.
    No, Waldman Plumbing & Heating Inc does not offer a senior discount.
    Yes, Waldman Plumbing & Heating Inc offers emergency services.
    No, Waldman Plumbing & Heating Inc does not offer warranties.
    Waldman Plumbing & Heating Inc offers the following services: Installations, Repairs Plumbing, Heating, High-Efficiency Heating Systems, Hot Water, Steam, Bathroom & Kitchen Remodels, Water Filtration, Carbon Monoxide Inspection

    Contact information

    12 Essex St, Lynn, MA 01902

    www.waldmanplumbing.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 4:30 AM
    Tuesday:
    7:00 AM - 4:30 AM
    Wednesday:
    7:00 AM - 4:30 AM
    Thursday:
    7:00 AM - 4:30 AM
    Friday:
    7:00 AM - 4:30 AM
    Saturday:
    Closed