Peabody Plumbing & Heating

They came and did the job as quoted, and no mess. I give them a 5 stars.

Awesome. They were prompt, professional and personable.

Excellent plumber! After two calls to other plumbers where one said it would take at least a week and the other one didn't even return my call (they both had answering machines), I searched Angie's list and found Peabody in my town. I called on Monday morning and got an answering SERVICE -- a live voice! I received a return call within a 1/2 hour. They came out that afternoon and did a great job. Very pleased with the result and he will definitely be my "go-to" plumber in the future, and I will highly recommend Shawn to any of my friends who ever need a plumber.

Great! Shawn was prompt, professional, respectful, and did a great job. He will be my go-to plumber for any future needs.

Great. He didn't charge me for the visit which I appreciated!

called twice, left messages, never heard back. Discouraging.

Excellent. Work was done better than predicted, I am so happy with the service.

Shawn called about 15 minutes before the appointment to let me know that he was on his way over. He looked at all the leaks, explained what was going on and how he was going to fix them. He was done in one hour and I think the price he charged for his work was fair. I would definitely hire him again.

Great experience, great customer service. Shawn of Peabody Plumbing showed up punctually and expertly replaced a damaged frost-proof spigot outside our home. Would recommend his services to anyone.

Great experience. I would definitely give Shawn our business again and would highly recommend. I left a message after-hours and he called me first thing the next morning and came out to fix a broken outdoor water spigot the same day. He was prompt, professional, competent and explained options. I thought his price was very reasonable and he worked quickly. He was very pleasant, trustworthy and didn't mind explaining to me what he was doing and why. Great job.

He was on time, was clear explaining what he would do and how much it would cost, worked quickly and efficiently and charged what I consider to be a reasonable price. Very pleasant and friendly. Did a great job. Would use again and will recommend.

Shawn was professional and courteous on the phone. I called him with a leak in my kitchen the day after Thanksgiving. He called me back the same day and was flexible with scheduling even though I gave him a ridiculously small window of availability on my part. He showed up on time (in fact he was 15 minutes early which was awesome). He was friendly and informative and had a selection of faucets on his truck. He fixed the sink within an hour of showing up. I will definitely use Shawn in the future for any gas and plumbing needs.

Shawn was responsive and came out same day for an emergency call to unblock our main sewer line. He was very punctual, professional, and courteous. He ended up snaking out a large ball of roots that had invaded the main line somewhere out underneath the street. I'll definitely use Shawn for future plumbing work in our house.

Shawn was great. I initially called for an emergency visit to fix a leaky shutoff valve. He was prompt and arrived in the timeframe he quoted He took the time to install the new kitchen faucet I was going to do later and even showed me a few things in the plumbing works downstairs. He was very friendly, personable, professional, and was even very cool with my dogs trying to "help". His pricing was reasonable for a same day, weekend service and would highly recommend him to others. He will be my go-to plumber for future needs. Thanks!!

On the phone I explained what we needed and since neither job was an emergency, I accepted an appointment for a week later. When Shawn came, he suggested that we just replace parts in the old toilet, rather than replace the entire toilet. We did this first, but ultimately we ended up having him return and replace it about a week later. I had to reschedule the first appointment, and Shawn had to reschedule the second one for later in the day. Communication was good (he has an effective answering service), and we appreciated his honesty, and diligence in getting the work done.

I am extremely happy with the service that Shawn from Peabody Plumbing provided. We just bought this house and noticed that when we flushed the toilet in the upstairs bathroom, that a loud noise came from the tub. I wasn't sure what caused that. We called Shawn and he was able to come and solve the problem. It was not an easy fix that involved a lot of work on his part. I didn't like the toilets in the downstairs half-bath and the 2nd floor bathroom and he provided and changed both toilets as well. This was very convenient for our family! I am very pleased with the results of his work and plan to call him in the future if anything comes up. He is very professional and knowledgeable and answered all of our questions. The price of the work was reasonable with the amount of work that was involved to solve our problem. Happy customers here!

Great experience. When I called, someone answered the phone which in itself was a pleasure. I have a rental property. They called my tenants, made arrangements for access and repaired the problem within 24 hours. They also stayed in touch with me to quote the job before the work was done, getting my approval, and took payment over the phone once complete. I thought the price was fair. I would definitely call again should the need arise. They were honest, fair and reliable.

Our downstairs half-bathroom had an extremely old toilet - of the kind where the tank is bolted to the wall. We had removed this old toilet and attempted to install a new one ourselves, but the existing flange was so old and in such poor repair that this proved impossible. When our regular plumber proved to be unresponsive, I contacted Peabody Plumbing to do the work instead. He responded promptly, came in to do the work at earliest convenience, and did the job quickly and well.

He inspected the water heater. He stated he needed two parts. He installed them. While he was replacing the parts he broke my television. He stated it was not completely his fault. I called my insurance they stated it was his fault. The next day I called and so did my brother to let him know not to come over, he came over anyway and he was asked to leave. I replaced my television and it was 784.00 and have left him several messages to let him know how much the television was to replace. He has now stated the parts are over $600.00 in cost. We looked up the pricing the price he is giving is not correct.

It went great, he was there on time, very nice and professional. I had a plumbing issue and I called on Monday, he came out on Tuesday and I really appreciated that.

Shawn was professional, friendly and gave us advice on the right temperature for the water heater. He also gave us options to consider for when we decide to replace the heater. I was also working from home, on a conference call, while Shawn was here. He let me juggle being on the call and jumping off the call to hear about our water heater. I really appreciated that!

They responded to our call very quickly, and came out the next day. The work was performed very professionally, and everything was cleaned up when they left. However, the cost was very high for the amount of time that it took to patch the pipe, and they didn't send us a bill for some time, and then were impatient when we hadn't paid the bill that they hadn't sent us.

When I sent an e-mail and I received a call back shortly after. I explained the person who contacted me the problem I had with pipes leaking under kitchen sink. She said that the plumber was in the area. I explained that I had to leave ,y home not later than 2:00 pm. The plumber called me on his way to my house and checked out the problem. He said he only needed a half an hour but since had an important appointment he'd rather came back at a later time to fix the pipe. We agreed to meet back a my house by 4:00 pm. Shawn and his son showed up on time, they did the work quickly and left me his card. Peabody plumbing specializes in converting from oil to gas, removing oil tanks, installing gas stoves. Shawn said that his best advertising come from happy clients. I am one of them and will use his service in the near future for other kitchen updates.

He located the source of the leak (cracks around the tub and shower area) and said it needed to be calked. He offered to do it, but also gave me the option of doing it myself to save money. I chose the latter option.

It went very well. They were responsive and reliable. They did a good job.