Dustbusters Duct Cleaning and IAQ Services LLC

5.0(
112
)

Air Duct Cleaning, Dryer Vent Cleaning, Heating and Air Conditioning

About us

Local and family owned since 1989. With over 45 years combined experience, our uniformed technician/s will arrive in one of our lettered service vehicles to serve your needs. Actual Employees, not subcontractors, carry out the work and you will have peace of mind knowing that our emphasis is to perform a quality and thorough job! We serve the Greater Springfield Area and will travel, upon request (Please call us with your location for pricing). Clothes dryer vent cleaning is as low as $44.99. Duct cleaning starts at $389.99 for a small system with up to five vents. We also clean electric and hot water baseboard heating systems. Phone estimates are free. We offer a 10% discount for senior citizens, people with a disability, firefighters, police officers, clergy & those currently serving in the U.S. Military and to U.S. Veterans. We actively contribute to various charities and are very proud to have cleaned the ducts for a home built in 2009 in our area in association with Kent Pecoy Construction and ABC's "Extreme Makeover, Home Edition" TV Show. More recently, we provided relief for our neighbors who survived a tornado which struck Western Massachusetts on the afternoon of June 1, 2011. Immediately following, my employees and I delivered pizzas and water to survivors who had no electricity and also assisted a local church effort in distributing supplies and food that they had collected from so many caring members of their congregation and which were also donated by our local community. We are an award winning contractor, having won the Angie's List Super Service Award for the 7th consecutive year after first earning the award in 2012! Why not call Dustbusters, "The BETTER indoor air quality people", now and schedule an appointment? You will be glad you did!

Business highlights

36 years of trusted experience
Minority Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered

Services we offer

Air duct cleaning & sanitizing. Duct sealing and repairs. Dryer vent cleaning and repairs. Baseboard heat vent cleaning.

Services we don't offer

Commercial kitchen hood exhaust duct cleaning, janitorial services, house cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9112 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
5%
3
0%
2
0%
1
0%
Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Write a review

Filter reviews by category

Showing 101-112 of 112 reviews
Ann K.
06/2018
5.0
dryer vent cleaning
  + -1 more
Very well. Problem fixed.
Description of Work: Dryer vent cleaning.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Dustbusters Duct Cleaning and IAQ Services LLC
Hello Ms. [Member Name Removed], Thank you for selecting Dustbusters and also, thank you, for taking a moment to submit a review! All the best, Joe
Larry C.
01/2018
5.0
air duct cleaning
  + -1 more
Outstanding. Very professional.
Description of Work: Ducts needed thorough cleaning; also humidifier service.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Dustbusters Duct Cleaning and IAQ Services LLC
Hello Mr. [Member Name Removed], Thanks for you for submitting a review of your recent experience with my duct cleaning company, Dustbusters! So happy that you were so pleased with our service! Warmest regards, Joe
Krisinda B.
03/2017
5.0
air duct cleaning, dryer vent cleaning
  + 0 more
Went perfect
Description of Work: Air ducts cleaned
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Response from Dustbusters Duct Cleaning and IAQ Services LLC
Hello [Removed Member Name], Thank you for taking the time to submit a review regarding your recent experience with Dustbusters. I am so happy that you are satisfied and I will be sure to pass this on to the technician, Jeremy, who had performed your cleaning! Best regards, ~ Joe
Jeannette B.
12/2016
5.0
dryer vent cleaning
  + -1 more
It went well :) Thank you
Description of Work: Laundry vent was cleaned.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Richard H.
12/2016
4.0
air duct cleaning, dryer vent cleaning
  + 0 more
It went fine - fast.
Description of Work: Cleaning dryer vents.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$100
Ken D.
09/2016
4.0
air duct cleaning
  + -1 more
Good, clean job.
Description of Work: Cleaned all ducts in a 3-story residence
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$474.22
John T.
05/2016
5.0
air duct cleaning
  + -1 more
Perfect.
Description of Work: Complete duct cleaning.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$490
Response from Dustbusters Duct Cleaning and IAQ Services LLC
Hello Mr. [Removed Member Name] , I just wanted to thank you for the nice review you submitted to Angie's List I really appreciate it!!! Have a great summer! Thanks again, ~ Joe
Nancy C.
01/2016
5.0
air duct cleaning, dryer vent cleaning
  + 0 more
unknown
Description of Work: Cleaned the ducts & the dryer vent. | |Likable, professional guy -- took several hours -- arrived on time -- did a good job
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Dustbusters Duct Cleaning and IAQ Services LLC
Hello Ms. [Member Name Removed], Thank you for taking the time to share your thoughts. I am tickled that we earned an "A" in all categories (except in the category of professionalism). I know we had our brand-new service van out to your home that day and somehow my technician was locked out of it and unable to begin his work until I could come out with a spare key a couple of hours later. In a situation like this, the van is supposed to be able to be unlocked remotely but this attempt failed due to a defective electronic keypad. The vans' keypad has since been replaced by the dealership. Irregardless, we are sorry for any inconvenience this may have caused and welcome any further ideas or comments that you would like to share with me in the hopes that we may improve our professionalism. If you would rather call me direct, I may be reached at the office by dialing 413-782-8682 or you may call me on my cell phone: 413-246-8169. ~ Joe
Laura R.
01/2015
5.0
air duct cleaning, dryer vent cleaning, heating & air conditioning/hvac
  + 1 more
unknown
Description of Work: Cleaned the ducts and vents in the heating system. Extremely polite, very knowledgeable.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$600
Response from Dustbusters Duct Cleaning and IAQ Services LLC
Hello Ms. (member name removed) Thanks for submitting a review this past winter, to Angie's List, in which you had shared your positive experience with our company! I really appreciate it! Thanks again, ~ Joe
Marcia G.
12/2014
5.0
air duct cleaning
  + -1 more
Very good
Description of Work: Cleaned dryer vent
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Dustbusters Duct Cleaning and IAQ Services LLC
Ms. Guzy, During this past April, Dustbusters received an award for excellence in customer service for the year ending 2014. Thanks so much for taking the time to submit a review to Angie's List, expressing your thoughts with respect to the dryer vent cleaning services we had performed at your home last December! Your review helped play a part in helping us achieve this status! Thanks once again for your review! ~ Joe
KRISTINA K.
10/2014
5.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: Spent entire day cleaning two floors. I paid additional $50 to clean my coils. Technician was very knowledgable. |My heating system is working better. A plus job!!
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$425
Response from Dustbusters Duct Cleaning and IAQ Services LLC
Ms. [Member's name removed] I just wanted to thank you for the review you had submitted to Angie's List last Fall when we had cleaned your homes' ducts. It's so hard to find the time to write a review these days, what with the busy lives we lead! So thanks, once again, for your efforts in sending one along! ~ Joe
CAROL P.
11/2012
5.0
air duct cleaning, dryer vent cleaning
  + 0 more
Went well
Description of Work: Cleaned my dryer vent and air ducts.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$150
Response from Dustbusters Duct Cleaning and IAQ Services LLC
Thank you for taking the time to share your positive experience! We look forward to serving your needs in the future! - Joe

Contact information

100 State St Building #212, Ludlow, MA 01056

http://dustbusters.net

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Insured
Licensed*
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Air Duct Cleaning,
Dryer Vent Cleaning,
Heating and Air Conditioning

FAQ

Dustbusters Duct Cleaning and IAQ Services LLC is currently rated 5 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 12:00 PM

Dustbusters Duct Cleaning and IAQ Services LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Dustbusters Duct Cleaning and IAQ Services LLC offers free project estimates.
Yes, Dustbusters Duct Cleaning and IAQ Services LLC offers eco-friendly accreditations.
Yes, Dustbusters Duct Cleaning and IAQ Services LLC offers a 10% senior discount.
Yes, Dustbusters Duct Cleaning and IAQ Services LLC offers emergency services.
Yes, Dustbusters Duct Cleaning and IAQ Services LLC offers warranties.
Dustbusters Duct Cleaning and IAQ Services LLC offers the following services: Air duct cleaning & sanitizing. Duct sealing and repairs. Dryer vent cleaning and repairs. Baseboard heat vent cleaning.
Commercial kitchen hood exhaust duct cleaning, janitorial services, house cleaning.

Contact information

100 State St Building #212, Ludlow, MA 01056

http://dustbusters.net

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM