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STERLING MOVERS- North American Van Lines

Moving Companies

Reviews

3.04 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%


Rating CategoryRating out of 5
quality
3.0
value
3.8
professionalism
3.3
responsiveness
3.8
punctuality
3.8
Showing 1-4 of 4 reviews

Eloise N.
03/2017
1.0
moving companies
  + -1 more
Terrible. Cannot recommend this company. They give a lowball estimate and then don’t honor it.
Description of Work: Moved our company to a new location approximately 20 miles away.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$3,300

Marie R.
12/2015
5.0
moving companies
  + -1 more
These guys were terrific. I made the mistake of using a parent company that brokers out to different local places, and the parent company was not good (bad customer service, poor logistics), but I got lucky that my move into my apartment was outsourced to Sterling. The lead guy, Billy, called me to let me know he was on the way and confirm the address. He and his crew (Louie, Brooklyn) arrived early, Billy did a thorough walk through with me to formulate a plan to get everything in the house, and then the three of them got to work. They were friendly, respectful of me and my property, and did an outstanding job. I wish this company had handled my move from start to finish.
Description of Work: Moved my belongings into my apartment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,400

Jo H.
06/2015
1.0
moving companies
  + -1 more
unknown
Description of Work: They were the worst company I have ever dealt with. They were late, then when they loaded out home goods we were told 4-5 days for delivery. So we hurried to Florida so we would be here, and 4 weeks later it showed up. They said the 4-5 days was after it left NH we weren't told it wasn't leaving NH for 4 weeks. Over 75% of out items were damaged, Televisions were shattered etc, we filed a claim and they denied said it was the cost of the long move. The Driver said we had 24 hours to make a claim, so within that 24 hours we did so. Only to be told the claim had to be filed with the driver. So needless to say we paid this company to move our products, damage them and be late delivering them. I would stay very far away from this company, and look else where

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$4,000

Stephen W.
11/2008
5.0
moving companies
  + -1 more
It went very well. They were on time and there was no damage. It was a very smooth and excellent move.
Description of Work: They moved me from Boston to New York.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,300

    Contact information

    263 INDUSTRIAL AVE STE E, Lowell, MA 01852


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Moving Companies

    FAQ

    STERLING MOVERS- North American Van Lines is currently rated 3 overall out of 5.
    No, STERLING MOVERS- North American Van Lines does not offer free project estimates.
    No, STERLING MOVERS- North American Van Lines does not offer eco-friendly accreditations.
    No, STERLING MOVERS- North American Van Lines does not offer a senior discount.
    No, STERLING MOVERS- North American Van Lines does not offer emergency services.
    No, STERLING MOVERS- North American Van Lines does not offer warranties.

    Contact information

    263 INDUSTRIAL AVE STE E, Lowell, MA 01852