Druziako HVAC Inc

I will most certainly be using Druziako again. I was searching to have central air installed in an older cape that had forced hot air. Local HVAC companies would come out, tell me I would get a quotre in a few days and take over a week to give me an estimate. Druziako provided an estimate the next day after looking at my house! Druziako was recommended by my electrician after I explained to him how aggravated I was becoming with the local HVAC companies. My quote was solid, work was performed that week and finished in a day, no surprises at all. I would recommend Druziako to my friends and family and will be using them again to service my system.

New furnace.excellent service.prompt. Efficient. Friendly. Great price.I have been customer 15 years.routine maintenance and new items. Very happy with their work

I got central air installed in my 100+ year old house that I was convinced could never actually have central air. Despite the weird shape of the house and not a lot of extra space to work with, Druziako figured out a way to get it installed. They was fantastic from the initial estimate appointment through finishing installation. Everyone is extremely friendly and you can tell it is a family owned business. The price was extremely reasonable and everything got done quickly. It took a couple of extra days beyond the original plan but that was only to make sure it all got done correctly and to figure out how to work out a few problems (again with the old house). Great communication including after the fact to help us get rebates and warranties set up. 100% recommend.

I have used Druziako for about 20 years. They are fabulous and I would recommend to anyone who needed HVAC service. On the coldest day of the year my furnace gave out. I called them around 4:30pm and they called right back. They were there the next day with a crew and I had a brand new furance and heat by 3:00pm

Druziako was wonderful to work with. I went through the Mass Save program for financing which took forever. Once I got the Mass Save approval and the loan completed they were quick to schedule. Once they were here they completed the AC in one day and the boiler in the second day. They kept both areas clean and were very respectful while in the house, even moving picture frames so they didn't knock them off the wall. Their quotes were exact which was a huge relief of no extra charges. The brand new central AC system was ~7177 and the Boiler conversion was ~10187. I did already have natural gas in the house, which was fueling the hot water heater, so no new lines into the house were needed. Since, I wasn't replacing the hot water heater they also lined my chimney. They were great to work with, reasonably priced and quick to do the job.

They did a great job! They were prompt to response to my inquiry for an estimate. The price they offered was excellent and once I made a decision to move forward, they were able to install the new Furnace within 2 weeks. Thank you for your great service.

They came on time and did good job to clean the whole system.

Nick and his crew were excellent ! Very professional. It was a big project requiring five days work. They were very neat and cleaned up after their work. Nick engineered a very nice system with two zones for more control of the heating and cooling on each floor. Price was reasonable for the work required. Would highly recommend them for all your HVAC work.

It went very well. The technicians explained everything to us. They were on-time and professional. They addressed any concerns we had about our previous system and worked with us to install a system that would work well in house and be energy efficient. In addition, Jen from their office, was a huge help in ensuring all our rebates were sent in and in getting our new furnace registered for it's warranty. We would highly recommend them to anyone needing HVAC work.

Excellent installation. The process was clean and efficient. No marks on the wall inside and the outside machine installation and piping were done cleanly and looks very professional against the side of the house. Everyone arrived on time and was cheerfully competent. The unit is on a cement base. The indoor mechanism runs with a remote or the iPhone but can also be used manually if we lose the remote. The installers for the A/C unit and for the electrical work were superb. Very professional, clear in their instructions in how to run the unit. We’ve recommended Druziako’s to our friends and they’ve all been pleased with the work and the value. Highly recommended.

I needed an air conditioning system installed in my daughter's home. I live out of town, so had to communicate long distance. Nick and his team were able to provide an estimate for the system, and it was substantially lower than others I received. Nick took the time to thoroughly explain why his was lower and why the system he was recommended was the most appropriate for the size of home we have. Work was scheduled, and the crew arrived on time and complete the job in 2+ days. They explained operation to my daughter, and provided complete instructions on maintenance. All in all, we had a very good experience with Druziako HVAC, and I wouldn't hesitate to use them again. Thank you, Nick!

The Druziako team worked very well together, arrived prepared and went right to work. They were careful and asked questions/permission before making any big decisions like where to site equipment, vents, etc. They're a small outfit and really pay attention to the customer. When we said we wanted it installed before a family birthday party, they made sure it was done in time - 3-1/2 weeks from order to completion, which included time for us to get an electrician to replace a panel and add services for the A/C. We're very pleased with the performance of the system, and feel that it's a good value compared to quotes from larger outfits.

Quick to come out for an estimate and very reasonable. Everything went smoothly and the new air conditioning unit is running great. Haven't had to use the heat yet! They guys were very friendly and professional. No complaints.

My first impression of Nick was what encouraged me to do business with him. We had shopped around options for replacing our heating system for over a year and where other HVAC companies kept steering us towards the most expensive options and added features that weren't necessary given the footprint of our home, Nick was not only the first to offer us an affordable option that was within our budget, but I also didn't get the sense that he was trying to upsell us on features that weren't reasonable (for example, when asking about installing zones, he told us he'd rather see us save the money and use it towards better insulating the basement). When it came time to do the work, we had a concern with how long the system would be down given our family of 6 and the weather. Nick and his team were flexible and accommodating and re-arranged some things to minimize our downtime. The staff completed the work as expected and were helpful and courteous and even touched up a few things in our existing duct work as a courtesy. A week later we had an issue with the system (ended up being a faulty control board). With the way the system was behaving, it was difficult to troubleshoot, even by the manufacturer. Though it took 3 days to resolve, the team was responsive and diligent throughout the process and I never got the impression that we were "annoying" them with constant calls or being forced to accept it as "normal operating behavior". They kept at it until everything was working 100% as expected. Overall, I would absolutely do business with these guys again. Working in my industry, I can appreciate that not every new piece of equipment can be expected to be without faults, and given the nature of things, I thought they handled it exceptionally well, and our overall experience with them was excellent.

The communication was prompt and they gave a quote and answered all my questions. The crew came on time and did the work professionally and cleaned up when they left. They also helped with the rebate submission to Mass Save.

Let me start by saying the owner of the company Nick Druziako is very unprofessional. I signed a contract with him to install a new gas furnace in Lowell MA and paid him 50% at the time of signing the contract. I asked him to provide his insurance and license to perform the job and he never did because he is not licensed to do the job. Whenever you need a new installation, you are required to pull a permit by law and I asked him to the job accordingly. After taking the down payment he totally changed and became very rude and unprofessional and kept fooling me and delayed the installation because he didn't want to pull the permit from the city. The unit is tenant occupied and I kept on mentioning to him that it is an emergency, my tenants are without heat and he kept on blaming it on me saying "you want the permit and it will take up to 2 weeks to do it your way (meaning the right way, in accordance with the city code)". As it was my first time, I didn't know the process and was getting fooled by Nick. Finally I got tired and went to the city call and spoke with the heating and plumbing inspector and found out that it only takes 10 mins. to pull the permit. So finally with lot of arguments, he hires a third party with license to do the work after 10 days of me paying him. He asks me to pay in cash upfront before he does the install which was totally against the agreement I signed with him. He threatens me that if I don't pay him he will pull out the unit and take it back. Again after some arguments, he installs and I paid him the remaining amount. The next week after installation, the city inspector came and failed the inspection because it was not done right according to the code. I kept on calling him to find out what happened to the inspection and he stops responding. I went to city hall again, spoke to the inspector and found out about what needs to be corrected. According to the contract agreement, it was Nick's responsibility to make sure the installation passes inspection but he is not bothered to do anything as he is fully paid. He never responds to calls and text messages. Now I have to hire another licensed contractor to do the job. I don't know how a reputable company like Angieslist allows such a bad and unprofessional company to list their offers.

The crew of three plus a foreman arrived on time and went work immediately. They were prompt and efficient and had everything done by noon.

We continue to use and recommend Druziako HVAC. Cost of service is dependent upon the service being provided so a generic estimate is impossible. Their dependability, punctuality, quality, and competitive cost are the reasons we remain customers

Price was reasonable, tech was on time, very professional all around. Excellent work very pleased and will hire again!

Nick is very professional and his employees seem very happy. One of his employees told me how he always has them going to training which to me is great to hear. The work was done on time and very professionally. We have had to call them back for a repair as a result of another contractor and they were there right away. Always responsive and reliable. Thank you!

Druziako was an excellent company to work with. We got a couple of quotes for the job and Druziako was by far the least expensive and they were able to get started on the work within a couple of weeks. The guys doing the work were very helpful and easy to work with. We would were very happy with how everything turned out and would highly recommend them.

Had an issue that I thought could potentially be handled by an HVAC person. Nick stopped by and gave advice on how my issue should be resolved. I actually needed a roofer instead of an HVAC person. He gave a couple of suggestions on what the problem could be. He was extremely helpful.

Good .. They were on time and completed the work

Very responsive and most of the time same day response. I have had them replace 2 zone dampers, pilot light and the fan in 3 different service calls over a 18 mo period. The technician for all 3. Very good work all the time. Problem gets fixed the first time and no issues. I go to them for all heating system work.

Work performed quickly and professionally.