Family owned & operated. Additional e-mail - info@harlandelectric.com. Additional contact name - William R Harland Jr. Award winning. Certified Generac Servicing Dealers.
Business highlights
29 years of trusted experience
Emergency Services Offered
Services we offer
Residential & commercial electrical wiring including installing general power, air conditioning & heating system, light & fixture wiring, pool, patio & hot tub wiring, computer network & cable television, internet wiring & smoke detectors, & standby & portable generators
Office was quite responsive in setting up both the estimate and the work itself. Although the electrician and his assistant were a bit late the day of the work, they did a very nice job. They had helpful suggestions and did the work efficiently and unobtrusively while we were working from home that day. Would call them again if we need additional electrical work.
Description of Work: Added circuit for bathroom & installed heater/fan/light combo
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$750
Van and Marcia D.
12/2015
5.0
electrician
+ -1 more
Harland Electric installed 3 smoke/CO detectors in May 2015 along with running a cable. I wrote a very positive review for this work then, which was excellent. Now, in the past couple of weeks my smoke detectors would go off for no good reason. There was NO fire. I cleaned them thinking this was the issue, but that did not correct the problem. The problem got worst, and starting going off every 15 minutes. I then called Harland and reported the problem. Andy the tech called back in less then 5 minutes and talked me through how to determine which detector was defective. It just so happen that the alarms were going off while on the phone. Together I was able to locate and remove the defective detector. All was quiet. A day later Andy came by to replace the defective detector at no charge. It's good to know that not only does Harland perform great work, but stands behind there work with Excellent Service. It's refreshing to know there are contractors available that really take there service seriously. Harland is one of them !!
Description of Work: Replaced a defective Smoke/CO detector that they installed in May 2015
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Thomas S.
10/2015
2.0
electrician, lighting
+ 0 more
Hired them to install recessed lighting in kitchen and family room. They began on time and started project. After cutting holes in ceiling and disconnecting existing lights they disappeared for several days. When I called they had nothing on their schedule to return. They agreed to "fit me in" and came back to finish the job. It is hard to know the quality of the work behind the walls and ceiling but I can say that they work you can see is poor at best. Unprofessional
Description of Work: Installed recessed lighting in kitchen
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
4.0
punctuality
2.0
$2,500
Response from Harland Electric Inc
Mr. [Member name removed], The last work done for you was in July 2009. We will check into your history and respond soon. Best regards, Judy Harland Electric, Inc. 978-486-8154 www.harlandelectric.com
Donna H.
10/2015
5.0
electrician
+ -1 more
From the very beginning Harland Electric was great. From the first phone call, the owner coming out to do an estimate and the serviceman.. Even gave suggestions about how to save money - he said when I asked him about upgrading from 100 amps to 200 amps he told me what I had in the house was more than sufficient. Very honest. When the serviceman came to do the actual job he was great. He had to leave at one point to get another part and was very apologetic in having to leave. Left everything the way he found it - totally cleaned up the site he worked at. I will definitely use him again and have already recommended him to other people.
Description of Work: Replaced outside conduit and replaced inside outlets with GFI's.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Ellen P.
10/2015
5.0
electrician, lighting
+ 0 more
I have used Harland electric for various small but nagging repairs, like blown switches/plugs, replacing and installing fixtures, and most recently figuring out my crazy under cabinet light issues. No matter who comes, they are quick efficient and always explain my options, so I know what I am spending. They always make time on their schedule for me even for small stuff - that probably are easy fixes, but when you don't know what you are doing, is always smart and safe to have an electrician. I will always call Harland first when I have a small or large job. They are great.
Description of Work: Various repairs, including blown rocker switches in my kitchen, undercabinet lighting, hanging/installation of new light fixtures, etc. I have used them for various jobs, and don't have a specific cost of service, but I know that it was comparable and what I expected.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Philippe V.
10/2015
4.0
electrician
+ -1 more
BAD COMMUNICATION BETWEEN OFFICE AND ELECTRICIAN REQUIRED 2ND TRIP, LIST OF WORK NOT RECEIVED FROM THEIR OFFICE
Description of Work: REPAIR AND MOVING 2 SWITCHES
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$300
Brian P.
10/2015
5.0
electrician, lighting
+ 0 more
Estimate was quick and straightforward. Two electricians (one an apprentice/in training) did the work. They were professional and did a nice job on all the work. They asked questions to ensure everything was done the way I wanted. Overall, a positive experience.
Description of Work: Wired two floor barn for lighting, including receptacles and switches. Also, changed wiring in basement so pull string lights would be operated by switch.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Dan C.
10/2015
5.0
electrician, lighting
+ 0 more
They were prompt in their reply for an estimate. Showed up on time on the planned day for work and can't mpleted it on time. Very professional, thorough, and cleaned up on completion. I would highly recommend them.
Description of Work: Installed 12 recessed lights in finished basement; added outlet in fireplace for gas stove; installed 4 programmable electric heat thermostats; installed two new lights.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,600
Response from Harland Electric Inc
[member name removed], Thank you so much for taking the time to post a review for us! We are very glad we were able to meet your expectations. We certainly appreciate and value your business and look forward to working with you in the future. Best regards, Judy Harland Electric, Inc. 978-486-8154/978-263-8844 [hyperlink removed]
Kathleen S.
08/2015
4.0
electrician, lighting
+ 0 more
Went very well! I Spoke with the very polite, young electrician afterwards about a bigger job that I had coming up - replacing my lamp post and some outside sconces. I Wasnt sure if an electrician actually does the physical ( cement and all) install of the lamp post. He explained it very well and said they do and to give them a call once I get the post. So I diid. I must have called and e- mailed at least 6 times but no one ever returned my calls, even to say that they were booked up! So I told all my friends that they must have, unfortunately , gone out of business. But then I saw a truck of theirs at a gas station the other day. My MAJOR pet peeve is when businesses dont call you back or, even worse, if you take the day off from work for them, and they don't show up. I don't get it! I hired another electrician and he did a nice job.
Description of Work: They replaced a broken light switch in my sons bedroom. .
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
1.0
punctuality
5.0
Yes, I recommend this pro
$150
John S.
07/2015
5.0
electrician
+ -1 more
Smooth, clean work. Friendly, skilled employees.
Description of Work: installed two ceiling fans
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Response from Harland Electric Inc
[member name removed], Thanks so much for taking the time to post a review. These reviews mean a lot to the success of our Angie's List affiliation, and we appreciate your post. We look forward to working with you & Karen again in the future! Best regards, Judy Harland Electric, Inc. 978-486-8154/978-263-8844 [hyperlink removed]
Lisa D.
06/2015
5.0
electrician, lighting
+ 0 more
This really was one of the best experiences we have had with a service provider. Harland Electric responded quickly and professionally each time we contacted them. Andy came out and did an assessment of the job and provided sort of a "worst case scenario" quote which we appreciated - we felt that we would not be blind sided by additional costs should they arise. Lee and Bill showed up promptly the day we scheduled the job. They were polite and professional. They worked well and cleaned up nicely. Things turned out very well indeed and we intend to hire Harland Electric again within a few months for some more work we'd like done at our home.
Description of Work: Installed a ceiling fan and a 5 ft section of track lighting.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
Response from Harland Electric Inc
[Member name removed], Thanks so much for taking the time to write such a comprehensive review. These reviews mean so much to us, and we truly appreciate your time. You are absolutely correct about the importance of service to small business people. Best regards, Judy @ Harland Electric
Terri S.
06/2015
5.0
electrician, lighting
+ 0 more
I had called two other electricians before I found Harland Electric here on Angie's. The first two did not seem at all interested in this small job. But Harland -- WOW! I immediately felt I was in good hands with how the person answering my phone call treated me. And when the electricians came today to do the work, they too were awesome -- knowledgeable, professional, friendly, etc. What I appreciated was being told up front (initial phone call) what their rates were, so no surprises in the end. We will definitely be using Harland's services again.
Description of Work: Installed two new outdoor motion activated lights on the roof line and also did some troubleshooting for two lights in a bathroom and linen closet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Response from Harland Electric Inc
Member, Thank you so much for the kind feedback & for taking the time to post a review for us! We look forward to working with you in the future. Best regards, Judy - Harland Electric, Inc.
Van and Marcia D.
05/2015
5.0
cable tv service, electrician
+ 0 more
Bill came out to look at the job and provided a price at that time. I had already received other quotes, and they were the lowest and what I thought to be fair. I informed Bill at that time that he had the job. He said he would contact me in a day or so, and provide me with the time and date they could do it. He called the next day with this information and set up a date about a week out. Lee showed up with his helper, on time and performed and completed the work in about 2 hrs. They were personable and professional. Cleaned up in the BR where they installed the cable. They also checked my breaker box to insure it was in good condition. The final bill was what was quoted, no surprises. This was not a big job, but they did exactly what the said they would. A pleasure to do business with. Would definitely use them again, and would not bother with getting other quotes.
Description of Work: Replaced 3 smoke/CO detectors. Ran a cable from my garage to my master BR.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
Response from Harland Electric Inc
[Member name removed], Thank you so much for taking the time & making the effort to post a review. We certainly appreciate it. We are pleased we met your expectations. Best regards, Judy Harland Electric, Inc. 978-486-8154/978-263-8844 www.harlandelectric.com
Robert L.
04/2015
5.0
electrician, lighting
+ 0 more
Excellent from start to finish.
Description of Work: Fixed short circuit, installed light fixtures, switches and outlets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Response from Harland Electric Inc
Thank you so much for taking the time to post this review. We were please to return to your home for this work, and gratified you were happy with our service. Best regards, Judy Harland Electric, Inc. 978-86-8154/978-263-8844 www.harlandelectric.com
Robert D.
03/2015
5.0
electrician
+ -1 more
It was a very pleasant experience dealing with this company. They were professional, delivered what they promised, and have a very helpful office person. Certainly would do busiiness with them again and would recommend them to anyone in the Westford, MA area.
Description of Work: Replaced circuit breaker box and upgraded electrical service
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,200
Response from Harland Electric Inc
We truly appreciate your having taken the time to post a review for us on Angie's List. We are gratified that we met your expectations and needs, and that you are a happy customer!! We look forward to working with you in the future. Best regards, Judy Harland Electric, Inc. 978-486-8154 www.harlandelectric.com
Matthew F.
01/2015
5.0
electrician, lighting
+ 0 more
Update: Mr. Harland and I spoke and we worked out our misunderstanding. He was very professional on the phone and polite. He went to great effort to help us out. I would definitely recommend him. He talked through the itemized bill with us and explained the permit issue. Additionally, he refunded us part of the bill for the travel time related to obtaining parts. Mr Harlland, I apologize for the late response. My fiance and I were out of town the last couple weeks.
Description of Work: Had the following done: 1 - Repaired dryer power line 2 - had outside lights moved 3- extended some power outlets out from the wall (was re-facing the walls)
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
$250
Response from Harland Electric Inc
There are several issues here. First, the permit for the town, required by law. Harland Electric ALWAYS gives electrical code and town codes a priority. Only an oversight would cause us not to pull an electrical permit. Most homeowners want the permit pulled & necessary inspections done. Electricians have 5 business days to pull a permit. All town charge different amounts for their permits. The electrician at a job site does not know how much the permit will be, so cannot add permit charges at this time. It is our policy that customers reimburse us for their permits, which are a cost of their job. In this case, the permit was $50.00. The Christmas holidays fell shortly after this permit was pulled. The tremendous workload at that time and staff holidays and vacations account for this being sent to the customer in early January. The next issue involved the parts that were needed. The part which caused the trip to the electrical supplier had nothing to do with the circuit breaker panel, the pictures of which the customer had sent prior to our service. It had to do with the type of dryer cord that was needed. There are 3-wire & 4-wire cords. After discussion with the homeowner, Bill Harland agreed to deduct the cost of the time the electrician spent getting the proper dryer cord. That refund was sent back to the customer. The final issue has to do with SIMPLY DISCUSSING ISSUES with the service provider. We consider customer service a very high priority, and make ourselves available for discussion if there is a question or concern over our charges or our workmanship. We have over 7000 customers, and have been in business since 1996. We run (3) service vehicles everyday. We have MANY happy customers. Occasionally, someone has an issue, and we try very hard to listen and respond in an ethical manner. This customer called for the first time at the end of the day on Friday, 1/23, and was told the company owner would call them back sometime the beginning of the following week. The review was posted over the weekend, before this discussion could occur. Our area outside of Boston was hit with 34" of snow the beginning of the following week. We were closed both Tuesday & Wednesday(1/27 & 1/28). We began trying to contact the customer Thursday, 1/29. Bill Harland tried to call this homeowner 1/29, 1/30 & Mon. 2/3 before he was able to connect with him. After discussion, Bill Harland agreed to refund the cost of the trip to the electrical supplier, and the homeowner agreed to pay the cost of the permit, and revise or remove this negative review. On 2/5/15, a refund of $212.50 was mailed to the homeowners. They have yet to give us a date for the electrical inspection required by their town, nor to reflect any of this in the review that was posted, which is disappointing. Hopefully, this will yet be done, as promised. Respectfully submitted - Harland Electric
Peter C.
01/2015
5.0
electrician
+ -1 more
As usual, everything was smooth. I have used them many times for updates, complete service panel replacements and repairs to previous poor work by other "professionals" before we owned the house. Always a pleasure to work with and I trust them in our home when we are not there. I have known and done business with the Harland family for over 20 years and it has never been anything but a pleasure.
Description of Work: Update water heater supply.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Response from Harland Electric Inc
(member name removed), Thank you for taking the time to respond with a review on Angie's List. We value your opinions and your continued business. Best regards, Judy Harland Electric, Inc.
Leon R.
12/2014
5.0
electrician
+ -1 more
Excellent job, very professional and neat installation. Corrected existing problems in the main panel at no charge. Explained everything and delivered as promised.
Description of Work: added a 100 amp sub-panel and ran a 240v line
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Response from Harland Electric Inc
[member name removed], Thank you for taking time this busy season to write a review for us, and for your kind words. Have a good holiday season. Best regards, Judy Harland Electric, Inc. 978-486-8154 [hyperlink removed]
Adam J.
12/2014
5.0
electrician, lighting
+ 0 more
Corresponding with the company to setup the job was easy. Responses were received same day and in some cases within hours. We went over the details of the job thoroughly. The gentleman who discussed the details with me was helpful, providing options to consider. We had the job scheduled on the same day I called. The work was first rate. Lee performed all of the required work diligently. The job took longer than was originally discussed but the cost was exactly within the range quoted to me. All the fans work great. The fixture that was removed looks excellent. The floods are in place and functioning. The only disappointing factor was that the motion detectors were not quite calibrated for their location. They are triggered often and only stay on for about 2 seconds. So, we cannot use the motion-activated mode at the moment. This is more of a personal preference kind of thing, however. Besides, I could not reasonably expect a single electrician to be able to test and adjust the detection zones, especially when adjustments had to be made on the fixture and tested on the ground. This probably would have taken a long time and been a waste of time for him and a waste of money for me. I will have to tune them myself, which is fine by me. All-in-all, I am very happy with the job that was done. I have a few more projects in mind which I hope to bring to Harland as well.
Description of Work: Replaced 2 ceiling fans. Replace two flood lights with motion-sensor models. Replaced bulbs in third flood light fixture. Removed a no longer needed light fixture and its switch from our family room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$515
Charles L.
12/2014
5.0
electrician, heating & air conditioning/hvac
+ 0 more
Arrived on time with a replacement electric baseboard unit and installed it. The new unit was slightly longer than the unit that had failed, but he was able to quickly cut the baseboard trim to accommodate the slightly longer unit.
Description of Work: Replace an electric baseboard heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Joe S.
09/2014
5.0
electrician
+ -1 more
It was a pleasure doing business with Harland Electric. They arrived on time, were courteous, and did a great job with the project. The billing process was very easy and the team was very nice and professional. We are so happy with their work that we are going to book with them in the near future to complete another project.
Description of Work: Harland Electric moved a coax cable and installed new outlets in our garage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Response from Harland Electric Inc
[member names removed], Thank you so much for taking the time to post a review for us, and to give us such great feedback. We look forward to working with you in the future. Best regards, The Harland Electric Crew [hyperlink removed]
PAUL M.
07/2014
5.0
electrician
+ -1 more
They were great. Very professional and easy to work with.
Description of Work: troubleshot a light not working in our garage
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Shrikanth A.
05/2014
5.0
electrician
+ -1 more
Bill came in and looked at the electrical panel. He quickly figured out the problem with the braker (connected to the hot water heater). He fixed it for us. He then took a look at the hot water tank an immediately pointed out the ungrounded wire and fixed it. He charged me only $50 for that, his usual charges being $100/hr. I'm glad he came and resolved the problem quickly.
Description of Work: I had called out Bill Harland to get an estimate on replacing an electrical panel. He was very helpful and explained everything in detail about what he was doing. He also helped fix a breaker (I unfortunately broke it while looking into the panel) and finally grounded the water heater ground wire, that was causing us electric shocks while taking a shower.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Mark S.
05/2014
5.0
electrician
+ -1 more
They are very good, and quick. Overall, they have an A, and I will use them in the future.
Description of Work: Electrical Services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Diana A.
03/2014
3.0
electrician
+ -1 more
M.E. and apprentice were in a hurry to get to their next job. Did not complete the work as requested and went over quote by $300. They were called back to rewire a portion of the job in order to correct loss of power to the living room wall outlets.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Electrical,
Lighting,
Generator,
TV Service - Cable,
Internet Service,
Heating and Air Conditioning,
Phone Wiring
FAQ
Harland Electric Inc is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 4:00 PM
Tuesday: 9:00 AM - 4:00 PM
Wednesday: 9:00 AM - 4:00 PM
Thursday: 9:00 AM - 4:00 PM
Friday: 9:00 AM - 4:00 PM
Saturday: Closed
Harland Electric Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Harland Electric Inc offers free project estimates.
No, Harland Electric Inc does not offer eco-friendly accreditations.
No, Harland Electric Inc does not offer a senior discount.
Yes, Harland Electric Inc offers emergency services.
Yes, Harland Electric Inc offers warranties.
Harland Electric Inc offers the following services: Residential & commercial electrical wiring including installing general power, air conditioning & heating system, light & fixture wiring, pool, patio & hot tub wiring, computer network & cable television, internet wiring & smoke detectors, & standby & portable generators