Ronchetti Masonry & Waterproofing Inc

Everyone I interacted with was professional, on time, and good. I went back and forth a bit on exactly what scope of work I wanted done, and both Klaus and Charles were very patient and helped me walk through the various options.As far as I can tell, I think they did an excellent job: the basement has been totally dry since (we had just a bit of weeping in the corners before, so it's a bit hard to know yet for sure how it will work out); and an insulation contractor commented that he was impressed by how well they sealed in the basement windows with concrete. The only thing that I wasn't 100% thrilled with was that the concrete floor in one room in the basement was a real mess, and even with putting down a much thicker band of concrete than a normal french drain, there are cracks and it looks pretty awful. I don't think it's their fault--I think the floor was in such bad shape that it just needed to be replaced, and in retrospect I wish they had told me that during the work rather than afterward so that I could have had it done all at once rather than call them back at some later point.On the other hand I can see how they may have thought that it would seem pushy to recommend additional work beyond the original estimate. In any case, overall I was very pleased and when I do get around to doing that concrete floor I will certainly call them.

Wonderful service! The owner himself (Charlie) was in contact with us numerous times. At first I was nervous about the young crew who was going to do the work in my basement, but was quickly put at ease. They were extremely polite and very professional. I would also like to note that Klaus was the representative who came to my home for my estimate. Such a kind man who explained everything to me in plain terms so that I would understand. My husband is a mechanical engineer but was unable to be there. I had several other companies over for estimates but felt disrespected and treated as if I was clueless. The pricing was a little higher than some others but I feel much happier and safer having had this company do the work. The small amount of extra money was worth it! Great company!!! Oh and one other thing! They actually were able to move up the date of service!!

Charles and Clare were knowledgeable and clear on the project process and where and what the unknowns were. They helped me prioritize other parts of the project and gave good advice on how to proceed. They were very responsive to my questions. Charles was committed to doing things right.

Super job. The system works very well and they did a great job cleaning up after the work was done.

His name is Charles Ronchetti. He has done work for my brother. The estimate was $2750 for the partial drain and $6950 for the full perimeter. He gave me other feedback so I could do it myself and not have to spend the money. He was very professional. I just called him yesterday for my girlfriend's place.

They did a great job and showed up when they said they would, I would not hesitate to recommend this company.

We were very satisfied with his work

I give them excellent reviews and did not find them on Angie's List. Prior experience led me to contact this company; in the past they did basement masonry repair. Their professionalism stands out and everything was above expectations. I will use them again in the future.

Because of the 2 floods in year 2010, we decided to installed a french drain. Klaus came on time and walked around outside and pointed out some spots which are pitched toward house. He recommended to add some loam to correct it. He suggests us to installed a partial french drain on the sides the water usually came in when there we had flood. He drew a detailed diagram and explained thoroughly about his proposal. His price is comparable to the other company we talked to, but give less discount to the Angie's list member, so we choose the other company. I might still hire them to do some other masonry works in the future.

He was on time and on budget, no problems. This is probably the third time I've had him do masonry related work for me. His estimates may not be the lowest, but in my experience you get what you pay for.

work was performed as planned. no- water problems this past spring.

I spent over $1,000 on the job. It was an unusual job. I would use them again in the future.

My experience with them goes back 40 years or so. I had them put a patio underneath my living room in the 1970s and it is still serving me well. About a year or two ago, I had them replace our front walk and front steps. He isn’t cheap, but if he says he is going to do something he does it right. They did a superb job as far as I am concerned. I like the quality of their work, but I also like that they came in, did the work to price, did it on time, and there was no haggling or anything like that. I have had experience with him and his father, and I have a great deal of confidence in them.

No complaints: courteous, punctual, willing to explain, final cost was even a bit lower than the estimate. Pumps have been working well.

When I called I was told they were very busy and he would get back to me in 2 weeks. Two weeks later I called again and the call was returned the following day stating they had trouble with the phone and were sorry not to respond quicker. Claus and 2 installers arrived about an hour later to inspect the job. The next morning they were back on time to do the work. They isolated the work space so that dust wouldn't get all over the basement. The work took about 4.5 hours. They cleaned up after themselves and explained how the pump works. They were very professional.

My dirveway drain emptied into a dry well that had become plugged with leaves and sand, causing water to back up into my garage. I consulted the company for their suggestion of a solution. They discussed several options and we settled on connecting the drain to a plumbing pit and turning it into a better dry well. They had to dig through some concreate, lay a short wide pipe and dig out and prepare the new dry well. They seemed to really know what they were doing. When I made a suggestion, they clearly and politely explained why it was not a good idea, so I went along with their greater experience. Last week when Hurricane Irene dumped more than 5 inches of rain, my new dry well handled the torrents of water with no problem. My garage stayed dry. Another company had made a suggestion that would have been a disaster. I am glad that I went with Charles Ronchetti.

They provided an estimate quickly. Within a few days, they installed the new sump pumps. The installers were fast and very professional. I am pleased with the result.

We initially contracted for the job last August, but we were warned that they might not have enough time to complete already committed work before the cold weather arrived. That turned out to be true. The next spring when they contacted us, we did not have enough money, and they were very understanding about that. Later in the summer we found we could afford the job, and several weeks later they arrived and completed it. They did the job quickly and substantially below estimate, and we also got a three percent Angie's List discount. When I encountered a small problem with the work, they returned our call the same day, and the next business day they returned, first thing in the morning, and fixed it. They are nice people, highly professional, and do a great job.

Very professional, on time couldn't have asked for anything more. We haven't had any bad rain to test it out yet but I'm sure they would come back and assist if anything didn't function properly.

Mr. Ronchetti is a pleasant professional who can recommend several alternative solutions. After receiving the esitmate, I elected to use his firm for the masonry repairs, but after three calls to schedule the actual work went unanswered or unreturned, I gave up and used another firm. Not sure what happened, but since the firm I do use was excellent and less expensive, it worked out for me.

Very resonsive, very professional. Would definitly reccommend to friends with a wet basement.

I was very happy with him because he was honest about the chimney work that we were planning to do. I liked the fact that he advised us what we should do and not do more than that because our water problem was not that huge. It was related to one thing and so he said that we should take care of that one thing. He advised us not to over do anything. I didn?t have a hard time with them. I would use their services again in the future.

I'm performing renovation on a house I recently bought, the unfinished walk out basement was being used as a workshop area and staging for both new materials and construction debris. As a result of the extensive snow melting we experienced early in March the local water table rose to the point where water was literally flooding up from cracks in my basement slab. I had an existing small (12"x12") and shallow (~8") sump pit along w/ a weep opening to the footing--the weep opening was literally gushing water into the basement, and I wound up with approx. 1-2" of water over the entire basement area. I needed this area to be at least semi-dry to continue work on the house. I called the 3 Angie's List top rated companies in my area, as well as the local B-Dry franchise. Klaus from Charles Ronchetti called me back promptly the same day and was able to meet me the next morning to provide an estimate--he was exactly on time. (I'd like to note that none of the other companies had even returned my calls at this point) Klaus reviewed my situation (wet unfinished basement, water pouring into weep opening at footing) and provided me a range of potential options to try to solve the problem, as well as some other advice for minimizing water intrusion. He suggested that the smallest (least expensive) possible step I could take would be improve my current single sump pit and add a small 5' french drain to handle water at the problem area. He also provided a more extensive solution which involved a french drain along one entire basement wall, removing and closing my current sump pit and adding two sump pits and pumps at the rear corner of my house where water would discharged. I opted for the more extensive system--Klaus called the office and was able to schedule the work to begin the next day (in time for several days of major rain which would have certain resulted in re-flooding of my basement). The next day I was called by Charles Ronchetti, he arrived on time with his crew, he walked me through what would be done, what I should expect, and how long it would take, he also provided me with additional advice regarding the walk out area of my basement where he noted I would probably be having problems (and I do have them, but had not mentioned them). I left for the day, as his crew began putting up plastic sheets to protect all the items in my basement from the work they were doing. That evening I came home and saw that the drain had been completely installed, including the pumps (which were operating and pumping out all the rain we were now receiving!). He even was able to "tunnel" under a problem area where the main stack of my sewer was being supported on the slab (thus saving me from having to call a plumber!). The following day they put down the concrete over the drain and added a lid to the sump pits. All in all I'd say the work performed is excellent. Charles, Klaus and the crew were on-time, professional, and left my basement and property cleaner than it was when they arrived. I highly recommend them.

First, Charles came over to explain our options and give us an estimate. The less expensive option was to dig a sump at a low point in the cellar but not to install drain pipes along the perimeter of the cellar. This would not eliminate all water from the cellar. The other option was a sump and drain pipes, which would make for a dry cellar. We went for the first option as the cellar is not finished; it doesn't matter if there's some water, as long as it doesn't damage the appliances. If the first option turns out to be inadequate, we can add drain pipes later. Charles seemed to favor the first option, given our needs. Certainly he did not push the second, more expensive one, which is to his credit. He took a lot of time to explain the options, drawing a diagram. Soon after, he came with a worker at the appointed time to do the work, which took about four hours. Then charged us the amount agreed upon. He was not completely organized. He was delayed for his initial visit. Phoned us from the road to tell us he'd be a couple of hours. late. That was fine. But after a couple of hours, he still didn't show up, and we didn't know why. He forgot to call us a second time to explain that he had been caught in traffic on Rt. 93, and to tell us his new estimated time of arrival. The morning of the work day, he called us to say that we would arrive at the house later than his workmen (actually there was one). Would I tell them where to dig the sump, whose location we had discussed on his first visit. I thought that this was an inappropriate request, and declined to take that responsibility. He ended up coming at the same time as the workman. Because he left before the workman finished, I didn't hand him the check. When I called him about getting the payment to him, he asked me to mail it. The same day I mailed it, I received an invoice from him (he hadn't mentioned to me an invoice). The amount on the invoice was a two hundred dollars less than the amount agreed upon, which was also the amount of the check. Another instance of disorganization, which left me wondering whether I had been given a good price. (I never brought up with him the discrepancy.) But in person he was pleasant to deal with, and the work looks to be done well.

From and installation, preperation and clean up, the job was excellent. Workers were on time and efficient, asked questions to be sure they were providing the right coverage; cleaned up and removed all old concrete and dirt removed almost as they were never there (some dust but not an issue); even cleaned up the diveway. Of course, we have not has the spring thaw or heavy rains yet to be sure that the drainage works properly, but if the efforts of the installation are any proof, then I expect it to work well. Owner told me to call him at any time if there was any issue. He performed the final inspection himself.