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ACE Handyman Services of Greater Boston

Handyman Services, Finished Carpentry and Woodworking, Doors,

About us

After serving the Greater Boston and MetroWest markets for 14 years, Handyman Matters of Greater Boston is excited to join forces with ACE Hardware to re-brand as ACE Handyman Service Greater Boston! ACE Handyman Services has been serving the Greater Boston and MetroWest areas since 2005. In that time we have completed over 6,000 jobs for more than 2,500 customers. We are proud that 50% of our on-going business comes from customers we've done business with in the past. We are an 11-time Super Service Award winner!

Business highlights

20 years of trusted experience
LGBTQ+ Friendly

Services we offer

Remodeling – General & Bathroom. Doors & Windows. Carpentry. Drywall Installation & Repair. Flooring Installation & Repair. Interior & Exterior Painting & Staining. Ice & Water Damage. Seasonal Services.

Services we don't offer

Plumbing. Electrical. Landscaping.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.6537 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
11%
3
6%
2
5%
1
7%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.6
responsiveness
4.6
punctuality
4.7
Showing 501-525 of 537 reviews

DORIS S.
06/2014
5.0
handyman service
  + -1 more
unknown
Description of Work: I did not use this provider for the work I wanted done as his estimate came in higher then I was prepared to pay.

Rating CategoryRating out of 5
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ACE Handyman Services of Greater Boston
I am sorry that we were not able to help you with your project. We believe that our pricing is fair and competitive for our level of service. If we can be of service on any future projects, please give us a call.

Marla H.
06/2014
2.0
handyman service, doors
  + 0 more
unknown
Description of Work: We had bought 2 wooden doors at Lowe's and requested a carpenter from Handyman Matters to fit, install, and stain the doors. The first carpenter hung the doors improperly such that they could not be used. Upon complaining HM sent out a second carpenter with 2 new doors--he was able to hang the doors but he botched the staining job so that now we are going to having someone else try to paint the doors to salvage them. Everyone at HM was polite, but we were extremely disappointed with the quality of the work.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0

$1,000

John M.
06/2014
5.0
handyman service
  + -1 more
unknown
Description of Work: Had then quote a skylight project which is possibly a but more than they usually take on, estimator was punctual and pleasant and quote very resonable. We decided to wait on the project but will call HMM again for future needs.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ACE Handyman Services of Greater Boston
Thank you for the kind words. Please give us a call if you decide to move forward with your project.

Michele C.
06/2014
5.0
handyman service
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from ACE Handyman Services of Greater Boston
Thank you for taking the time to post a review! Please give us a call if we can be of service in the future.

Bill D.
05/2014
5.0
handyman service, doors
  + 0 more
unknown
Description of Work: My old front door had swelled to the point that it wouldn't close. They arrived promptly, and had the door fixed within 15 minutes. Six months later, it's still working perfectly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from ACE Handyman Services of Greater Boston
Thank you for your business and kind review! I am happy to hear that your door is still functioning well. Please give us a call if we can be of any further service.

Anna M.
04/2014
4.0
handyman service
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$99

Response from ACE Handyman Services of Greater Boston
Thank you for purchasing our Big Deal! If we can be of any further service, please give us a call.

Shannon S.
04/2014
3.0
handyman service
  + -1 more
unknown
Description of Work: Handyman did not finish closet install after 8hrs work, had to have handyman back to finish and do other work which should have been very doable on first visit, so paid for extra time over and above the "deal"

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0


Response from ACE Handyman Services of Greater Boston
Thank you for choosing Handyman Matters for you closet system installation and to take care of your "Honey-Do" list. I am glad to see that you weer happy with the overall quality of the work, despite the longer than expected time required to complete the work.

G G.
04/2014
4.0
handyman service
  + -1 more
unknown
Description of Work: I had a few odd jobs which took less than 2 hours. The workman presented a bill for 1.5 hours of work and was unaware of the contract with Angie's list. By the time he called his boss and for me to find the confirmation, I lost the last 30 minutes. I was pleased with the work (replace weather stripping and fixing a rolling cabinet draw. I would not have thought it was worth the $169 bill that was presented to me. But it was worth $ 99 that I paid.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ACE Handyman Services of Greater Boston
Thank you for purchasing our Big Deal. If we can be of any further service, please give us a call.

Margaret C.
04/2014
4.0
handyman service
  + -1 more
They were good.
Description of Work: I purchased a big deal for 2 hours of handyman services. **Actual date not provided.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$99

Response from ACE Handyman Services of Greater Boston
Thank you for purchasing our Big Deal again. We look forward to working for you again.

Martha R. B.
03/2014
5.0
handyman service
  + -1 more
.
Description of Work: Fixed outside gate, installed dog gate inside, put up small magnifying mirrors, fixed three blinds, etc. Punctual (early!), wanted to fix things just as I wanted, multi-talented. Excellent customer service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from ACE Handyman Services of Greater Boston
Thank you for purchasing our Big Deal! I am glad we were able to take care of everything for you. Please keep us in mind for any future projects you may have.

SANDRA D.
03/2014
5.0
handyman service
  + -1 more
unknown
Description of Work: I took advantage of this special deal to have them fill holes under my sink, cover the back wall under the same sink, and 'pretty it up'. |Their work was outstanding! The filler took longer to dry than I expected but they were VERY responsive, and after 3 days( it was a deep hole) they turned out to be perfectly right. All dry and sealed completely. | |I would strongly recommend them and use them again. In fact, I have a long list of things I want them to do!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from ACE Handyman Services of Greater Boston
Thank you for purchasing our Big Deal! I am glad to hear that the patch finally dried! As we discussed, it took so long because the area was very chilly and the patch was quite heavy. We look forward to helping you with your next project list!

Anne G.
03/2014
5.0
handyman service
  + -1 more
They were great!
Description of Work: I bought a big deal for $99 for 2 Hours of Handyman Service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from ACE Handyman Services of Greater Boston
Thank you for purchasing our Big Deal! Please let us know if we can be of any further service.

Divya S.
03/2014
5.0
handyman service
  + -1 more
unknown
Description of Work: I had Al who was very efficient. I would use them again and recommend them for sure. I wish they were a bit cheaper - but otherwise I rate them an A.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from ACE Handyman Services of Greater Boston
Thank you for your recent business, please let us know if we can be of any additional service.

Louise V.
02/2014
4.0
handyman service
  + -1 more
unknown
Description of Work: I purchased the big deal for $99 for 2 Hours of Handyman Service. Everything turned out fine. He was able to extend the deadline for me since we could not schedule right away. He accidentally broke a pretty mug of mine which I was not happy about.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from ACE Handyman Services of Greater Boston
Thank you for purchasing our Big Deal! I apologize that your mug got broken during the project. Please keep us in mind for any future requirements you may have.

Robin B.
01/2014
5.0
handyman service
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ACE Handyman Services of Greater Boston
Thank you for your business!

Linda S.
01/2014
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$250

Response from ACE Handyman Services of Greater Boston
Thank you for your on-going business, we appreciate it! Over the last couple of years we have done several projects for you. I am glad that we were able to repair your fence most recently.

Peter B.
12/2013
5.0
replacement windows
  + -1 more
.
Description of Work: They replaced a single Anderson window to match some others that had been done a few years ago. They were very promt and professional. All in all, nice job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from ACE Handyman Services of Greater Boston
Thank you for your business and kind review. I am happy to hear that new window we installed matches the rest of your new windows. Please keep us in mind for any future projects that may come up.

Frank E.
10/2013
5.0
handyman service
  + -1 more
Very good.
Description of Work: Repair rotten wood on house and garage

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from ACE Handyman Services of Greater Boston
Thank you for your business! Please let me know if you have any concerns that need to be addressed or if we can be of any further service.

Lyn M.
09/2013
5.0
gutter repair, handyman service, woodworking
  + 1 more
Well done. Prompt.
Description of Work: Minor carpentry repairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from ACE Handyman Services of Greater Boston
Thank you for your business, it was our pleasure to work for you.

Paul M.
09/2013
5.0
handyman service
  + -1 more
unknown
Description of Work: Removed rotting fencing and straightened flower boxes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Response from ACE Handyman Services of Greater Boston
Thank you for your business, we appreciate it. Please keep us in mind for any future projects you may need help with.

Martha S.
08/2013
3.0
handyman service
  + -1 more
unknown
Description of Work: When I first contacted him I explained the problem. I then sent him some photos taken with my iphone but he did not get back to me. Also, I now think that my problem would require more than two hours to rectify.
Rating CategoryRating out of 5

Martha M.
04/2013
1.0
handyman service
  + -1 more
see above.
Description of Work: We contacted Handyman on Friday, asking that they arrange the replacement of an over-the-stove microwave. On Monday they called to arrange installation today between 3:00PM to 4:00PM on Tuesday.. No one showed up then and we received a call asking if we were willing to have it installed at 6:00PM because the installer had a big job elsewhere and was running behind. Again, no show at 6:00PM. Finally a call at 8:00PM,, when we said that we would look elsewhere to have the microwave installed. Completely undependable: if you are over-committed say so, rather than make promises that you know you can't keep.

Rating CategoryRating out of 5
responsiveness
2.0


Response from ACE Handyman Services of Greater Boston
I am sorry that we were running late the day of your appointment. Sometimes jobs run over due to unforeseen circumstances. When that happens, our practice is to call customers if we are running late, which it sounds like we did. We do our best to juggle the needs of all of our customers, I am sorry that we did not meet yours.

Marcia G.
04/2013
1.0
handyman service
  + -1 more
ect
Description of Work: My appointment with Handyman Matters was rescheduled three times on the days in which I expected the handyman to arrive. The first appointment was cancelled due to a snow storm; I certainly understood and I would not have wanted to drive in the snow. The second appointment was cancelled I was told because the handyman had a family emergency. The third appointment was cancelled I was told because the handyman broke his glasses at the appointment before my scheduled appointment. The company representative has not followed up with me to reschedule after he left a message for me regarding the cancellation of the last appointment. He asked that I contact him to follow up. I will not contact the company for another appointment; best for me to find another company to work with. I would appreciate a refund of my payment from Angie's List.

Rating CategoryRating out of 5
responsiveness
1.0
punctuality
1.0


Response from ACE Handyman Services of Greater Boston
I apologize for the repeated reschedules. It is unusual for us to need to reschedule once, let alone three times, it was an unfortunate string of events. We left a voicemail message regarding the latest reschedule, I'm sorry that you are choosing not to schedule another appointment. Your request for a refund of your Big Deal purchase should be directed to Angie's List at 888-888-LIST (5478).

Marcia N.
04/2013
5.0
handyman service
  + -1 more
unknown
Description of Work: Great experience -knowledgeable,on time even earlier due to emergency on my part,I got a big Deal offer so price very reasonable. . Mark was very helpful and professional and did my pesky little fix its well. I would definitely use them again

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from ACE Handyman Services of Greater Boston
Thank you for your business and kind review. Please let us know if we can be of any further service.

KathleenM G.
04/2013
1.0
handyman service
  + -1 more
see above
Description of Work: I phoned Bob explaining what I needed done at my home. He told me he could come the following day to look at the work I needed done. He phoned saying he was running about 30 mins late, which I thought was professional vs leaving me waiting for him at the time we chose for him to come. Bob arrived and I showed him the work. He was professional and understood what I needed done. He told me he would email me a quote either that evening or the next day. That was 1 week ago and I am still waiting for my quote.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
1.0
punctuality
3.0


Response from ACE Handyman Services of Greater Boston
I apologize for the delay in getting back you. You should have received our Estimate by now. We do our best to respond to issues as quickly as possible. Unfortunately occasionally things take a bit longer than anticipated. I always encourage customers to call the office if they feel they have been waiting too long for any information.

Contact information

401 Lowell St Ste 2, Lexington, MA 02420

http://www.acehandymanservices.com

Licensing

Bonded

Insured

Licensed*

Trade License Number
148962
Trade License Locale
Massachusetts
Trade License Authority
Massachusetts: Home Improvement
Trade License Expiration
11/08/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Handyman Services,
Finished Carpentry and Woodworking,
Doors,
Interior Painting,
Drywall,
Ceramic Tile,
Windows,
Electrical,
Plumbing,
Lighting,
General Remodeling,
Unfinished Carpentry

FAQ

ACE Handyman Services of Greater Boston is currently rated 4.6 overall out of 5.
ACE Handyman Services of Greater Boston accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, ACE Handyman Services of Greater Boston offers free project estimates.
Yes, ACE Handyman Services of Greater Boston offers eco-friendly accreditations.
Yes, ACE Handyman Services of Greater Boston offers a 10% senior discount.
No, ACE Handyman Services of Greater Boston does not offer emergency services.
Yes, ACE Handyman Services of Greater Boston offers warranties.
ACE Handyman Services of Greater Boston offers the following services: Remodeling – General & Bathroom. Doors & Windows. Carpentry. Drywall Installation & Repair. Flooring Installation & Repair. Interior & Exterior Painting & Staining. Ice & Water Damage. Seasonal Services.
Plumbing. Electrical. Landscaping.

Contact information

401 Lowell St Ste 2, Lexington, MA 02420

http://www.acehandymanservices.com