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ACE Handyman Services of Greater Boston

Handyman Services, Finished Carpentry and Woodworking, Doors,

About us

After serving the Greater Boston and MetroWest markets for 14 years, Handyman Matters of Greater Boston is excited to join forces with ACE Hardware to re-brand as ACE Handyman Service Greater Boston! ACE Handyman Services has been serving the Greater Boston and MetroWest areas since 2005. In that time we have completed over 6,000 jobs for more than 2,500 customers. We are proud that 50% of our on-going business comes from customers we've done business with in the past. We are an 11-time Super Service Award winner!

Business highlights

20 years of trusted experience
LGBTQ+ Friendly

Services we offer

Remodeling – General & Bathroom. Doors & Windows. Carpentry. Drywall Installation & Repair. Flooring Installation & Repair. Interior & Exterior Painting & Staining. Ice & Water Damage. Seasonal Services.

Services we don't offer

Plumbing. Electrical. Landscaping.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.6537 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
11%
3
6%
2
5%
1
7%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.6
responsiveness
4.6
punctuality
4.7
Showing 326-350 of 537 reviews

Cynthia D.
03/2012
5.0
handyman service, interior painters, doors
  + 1 more
They were prompt, responsive, and helpful during the project.
Description of Work: They moved two air conditioners into my cellar, scraped and painted the cellar windows, and replaced the cellar door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from ACE Handyman Services of Greater Boston
Thank you for your business and kind review!

Rosalie C.
03/2012
5.0
handyman service, woodworking, doors
  + 1 more
Everything went well, and they did a great job. The worker arrived on time, got right to work, and completed the job quickly.
Description of Work: They replaced the frame around my door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from ACE Handyman Services of Greater Boston
Thank you for business and kind review. Please let us know if we can be of any further service.

joyce .
03/2012
5.0
handyman service
  + -1 more
It was great. The gentleman was very professional and did a beautiful job. In fact, I have received many compliments on how well the pictures were placed.
Description of Work: I hired them to hang approximately 40 pictures several of which were quite large.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from ACE Handyman Services of Greater Boston
Thank you for purchasing our Big Deal! It was a pleasure working for you, please let us know if we can be of any further service.

Debbie S.
03/2012
5.0
handyman service
  + -1 more
Wonderful. He showed up exactly when they were due and completed the work very quickly. I will absolutely use them again. In fact, I just left a message asking for another appointment to do some more jobs around the house.
Description of Work: replaced broken brackets attaching metal pipe on side of house , and repaired several nail pops on the roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from ACE Handyman Services of Greater Boston
Thank you for your kind report. We look forward to working for you again next week!

Kathryn S.
01/2012
5.0
handyman service, woodworking, marble & granite
  + 1 more
A great experience overall. Bob put up with frequent phone calls from this new homeowner. He was helpful, answered all of my questions, and was able to accommodate my schedule changes. Mark called to confirm the appointment and even arrived a few minutes early. He was very professional, offered solutions I hadn't thought of, and completed all of the work quickly. Great quality. I'm pleased with all of the results and would definitely use this group again.
Description of Work: Installed a handrail in a basement stairwell, hung two mirrors, adjusted a kitchen drawer, and installed a granite backsplash

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from ACE Handyman Services of Greater Boston
Thank you for the opportunity to help you take care of your home improvement projects! We are always available to answer all of your questions. We look forward to working with you again.

Peter B.
01/2012
5.0
handyman service, insulation
  + 0 more
We enjoyed a terrific experience. He showed up on time; provided a thorough explanation of the scope of work; and completed the job in 1/2 the estimated time. We were thrilled and plan to bring them back for a few more projects.
Description of Work: Provided insulation services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from ACE Handyman Services of Greater Boston
Thank you for the nice report! It was our pleasure to work for you and we look forward to working with you in the future.

Dealton S.
01/2012
5.0
handyman service, screen repair
  + 0 more
They did a fine job and were professional. I would definitely use them again.
Description of Work: They did some repaired work in a screened in porch that a squirrel managed to get into.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ACE Handyman Services of Greater Boston
We appreciate your business and your kind review of our services. We look forward to working for you again!

Taryn V.
12/2011
5.0
handyman service
  + -1 more
The company was prompt in answering phone and scheduling the work. Work took about 1 1/2 hours. The handyman was upbeat, friendly, and had the right tools to do the job (i.e. appropriate ladder). I had purchased hardware ahead of time. It is hard sometimes to get people to do these kinds of small jobs, yet the company made it seem like my business was important. I used a coupon which reduced cost, but I would use them again.
Description of Work: Hung external shutters on 3rd floor window. Put hooks on wall in bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from ACE Handyman Services of Greater Boston
It was our pleasure to serve you. We look forward to working for you again.

JOAN S.
12/2011
5.0
handyman service
  + -1 more
Having taken advantage of an Angie's List "Deal", I was rewarded with three hours of skilled household repair completed by Mark Ercolini from Bob Samson's Handyman Matters of Greater Boston for less than $200. Mark extensively caulked a badly leaking bathtub. He repaired a door and doorway where the door was literally coming off its hinges because the hinges weren't lined up properly. And he removed another door that was improperly installed and, as a consequence, stuck and would not open or close without being forced. I couldn't be happier with the result. Mark had the tools, materials, and expertise that were needed to take care of these repairs--none of them monumental, but each requiring finesse and know-how. I would definitely go back to Handyman Matters and would highly recommend Mark Ercolini.
Description of Work: Extensive caulking of a leaking bathtub; repair damaged frame of interior doorway, trim door, and rehang; remove and cut down door to fit door frame without sticking.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Response from ACE Handyman Services of Greater Boston
Thank you for taking advantage of our Big Deal! I will pass your kind words on to Mark and we look forward to working for you again soon!

Kathy J.
11/2011
5.0
furniture repair, handyman service, replacement windows
  + 1 more
Handyman Matters worked with us over a couple of weeks to find a time that was convenient. Mark showed up on time, had the necessary tools to complete the jobs, was professional, knowledgeable, respectful and pleasant. He gave me alternative solutions when the first attempt did not work, as well as cost saving measures for other potential jobs. I would absolutely hire Handyman Matters again.
Description of Work: We hired Handyman Matters primarily to fix a window whose counterweight was stuck inside the window frame, and would not allow us to move the window up or down. As this was a Big Deal, 2 hour event, we had a variety of smaller projects to utilize the time. In addition to fixing the window with no damage [will need to be painted but that was a given, no matter who fixed it], Mark rehung the shade and the curtains, put the lamp and bedside table back in place, completely cleaned up after himself. He also put up a shelf in the bedroom, hung a clothesline on our back porch, gave me words of wisdom re radiator covers and realigned a large bureau so the door covering shelves would close appropriately. He severely cut down my husband's honey do list, for which we are both grateful!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from ACE Handyman Services of Greater Boston
Thank you for taking advantage of our Big Deal! I am glad to hear that we were able to cut down your husband's to-do list! We look forward to working for you again.

Nancy C.
11/2011
5.0
handyman service
  + -1 more
After arriving late and following up on several phone calls to determine when the worker would arrive, he carefully assisted in hanging some artwork - one rather large requiring moving a sofa. He did this well and efficiently. He then repaired a bifold closet door and a sliding closet door. Both now hand appropriately and slide as intended.
Description of Work: Service provided hung some art work for me and repaired closet doors. All professionally done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$99

Response from ACE Handyman Services of Greater Boston
Thank you for taking advantage of our Big Deal. We apologize for running late. Occasionally jobs run longer than anticipated, causing us to be late to subsequent jobs. We always make every attempt to let affected customers know when to expect to us. Thanks again for your business, we hope to be able to serve you again.

Susan S.
11/2011
5.0
furniture repair, handyman service
  + 0 more
I purchased the Angie's Deal from this company - $99 for 2 hours of handyman work.I had a large wooden flat file that needed to be assembled. I had read estimates that it took about 3 hours to assemble, but I was hoping he could do it in the 2 hours. It did, indeed, take the 3 hours but that was no surprise. A man named Chad came to do the job. I believe they have several people to send out. Anyway, he was friendly and didn't waste anytime. HE listened to NPR, which was totally fine with me! It was a good experience and I would definitely call this company again.
Description of Work: I had a large wooden flat file that needed to be assembled.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Response from ACE Handyman Services of Greater Boston
Thank you for taking advantage of our Big Deal. We look forward to working with you again!

Linda S.
10/2011
5.0
small appliance repair, woodworking
  + 0 more
They arrived promptly, very polite and professional, followed up with me about the work through and email, the workman knew what he was doing, cleaned up after himself, and gave me advise on some other project. The overall experience was very good.
Description of Work: They replaced the garbage disposal and did some carpentry work that needed to be done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from ACE Handyman Services of Greater Boston
Thank you for taking advantage of our Big Deal! We look forward to the opportunity to work for you again.

Donna A.
10/2011
5.0
handyman service
  + -1 more
I had a wonderful experience with this Company. Bob was quick to respond and scheduled my appointment within a couple of days. Mark arrived right on time. He was very careful not to do damage to the window while removing the big air conditioner, which had been installed on an outside bracket and reenforced inside with plexiglass, silcone, and screws. He carried the air conditioner to the sidewalk where it was later taken away by the Town. Then Mark replaced several window sash cords, which proved more difficult than usual, because of metal channels that had to be removed and then restored. This took extra time as he had to be careful not to damage the channels so that they would work properly after being remounted. He then cleaned the work area before leaving. Mark was very personable and I was extremely happy with his work product. I was also thrilled that Handyman Matters offered this Big Deal, which made it possible for me to get this work done, and become familiar with the quality of this Company.
Description of Work: Handyman Matters of Greater Boston's offered a Big Deal on Angies List for up to 2 hours of work for $99.. I contacted owner Bob Samson to see if they could remove a permanent-mount air-conditioner from my dining room window and put it on the sidewalk for the Town to take away later on . I also needed some window sash cords replaced. Bob said they could do both things. .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from ACE Handyman Services of Greater Boston
Thank you for your business and kind words. We hope to be able to serve you again.

Maryanne U.
09/2011
5.0
handyman service
  + -1 more
I received a prompt call back from Bob and he came out within the week to assess the required work. An agreeable date was set and I was advised it was best to have all products available for the handyman in order to save time. The handyman arrived on time and was extremely competent and knowledgeable. What I appreciated most was Bob's immediate responsiveness and support when he was called because the door size I had purchased was incorrect. He came right away to meet me, pick up the door and assist me with the purchase of a correct door. The handyman was focused, thorough and very neat. The screen door was hung properly and is working great. He did a super job cleaning out the storage area which had water damage. He pulled up the carpeting, scraped and removed all the residual glue. He also added extenders and elbows to the outside drainage pipes of our HVAC system and cleverly moved them away from the foundation. Overall is was a great experience and I found both Bob and his handyman very professional to work with.
Description of Work: Replaced screen door. Removed rug from storage area damaged from water leakage...and removed all residual glue on the flooring. Added extended PVC piping to outside drainage for HVAC units.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from ACE Handyman Services of Greater Boston
Thank you for your business and kind words. We look forward to serving you again.

Ann A.
09/2011
5.0
handyman service
  + -1 more
Everything went very well. This company is very responsive, knowledgeable and professional. I recommend them highly.
Description of Work: Vented upstairs bathroom through attic to ouside, planed door, installed window shade, removed large outside awning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from ACE Handyman Services of Greater Boston
Thank you for your kind words, it was our pleasure to serve you.

Philip S.
08/2011
1.0
handyman service
  + -1 more
I left a message with their answering service 5 days ago and have not received a call back.
Description of Work: I left a message with their answering service 5 days ago and have not received a call back.

Rating CategoryRating out of 5
responsiveness
1.0


Response from ACE Handyman Services of Greater Boston
We work hard to answer all calls directly and to respond promptly to those calls that make their way to our answering service. We would always encourage customers who believe that they have waited too long for a response to please give us a second call. On rare occasions messages may get mishandled or overlooked, for which apologize.

Leigh R.
08/2011
1.0
ceramic tile, handyman service, plastering
  + 1 more
From start to finish we had problems working with this company. They were inconsistent about communication, unorganized, rude to my children and although we were charged for every second the workers were here, they spent a lot of time chatting on their mobile phones. They didn't clean up their mess, and we had to call a plumber to unclog two drains on our bathroom after they rinsed drywall scraps down the drain. Completely unprofessional all around. Don't use them!!
Description of Work: The Handymen that worked for Bob Samson were suppose to check for and fix some ice d*** damage from this winter. I was extremely detailed about the work we needed done over the phone and again over e-mail. I also had Bob come to our home on 2 occasions to make sure we were on the same page about what needed to be done. In general, 90% of the work that was done, was done incorrectly, and has had to be fixed. Bob is a convincing salesperson, but it was clear to us that the workers did not know what they were doing. After the first day of work, I called him to complain about the quality of the work and his reply was "Just tell them what to fix when they return." So I did, and nothing I pointed out to them was fixed. Additionally, they were suppose to patch some drywall, and relay some tiles in two bathrooms that were damaged by water. After we stopped work with Handyman Matters, we had three separate companies come to give us their assessment and quotes for fixing the work that Handyman Matters did. They all said that the work had been done incorrectly, and that it was obvious they didn't know what they were doing. It has ended up costing us more to fix their mistakes than it should have cost originally. Bob handled the entire situation horribly, he didn't care about the stress he had caused us, or the quality of work that was done, he just wanted his money. I hope that people reading this report do not use his services.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0

$1,000

Response from ACE Handyman Services of Greater Boston
It is always unfortunate when a customer has an unsatisfactory experience, particularly one with whom we have worked successfully in the past. Our normal response to this situation is to work with the customer to understand their concerns and address them. In this case, the customer chose to not allow us the opportunity to address her concerns and to move on to another contractor. Handyman Matters is proud of our Super Service Provider awards for 2008 and 2010. We stand behind our work and work hard to ensure that every customer has an excellent experience.

Dan M.
08/2011
4.0
handyman service
  + -1 more
Did not use the provider for the service he quoted.
Description of Work: We are painting our house and needed an estimate to replace rotting woodwork on the exterior of the home. The quoted amount seemed excessive so we did the project ourselves for under the material cost of the estimate plus our time.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Ruth D.
08/2011
5.0
handyman service
  + -1 more
Keith arrived on time at 8am as promised. He had to do some cutting of the ceiling to put in the new exhaust fan in the master bedroom which I don't think was anticipated but it was no problem. The kitchen faucet took so much time because the old one was so difficult to remove. But he did it and the new one works beautifully. because of the design of my condo, hanging drapes is very problematic. The wall board was so damaged from previous attempts, I needed the hardware to be mounted on the metal studs and the wall board repaired. I thought that this would be the biggest challenge but it went beautifully. I really appreciated the care Keith took in cleaning up after each job. Any time that I will need some work done in my condo, I will not hesitate to call Handyman Matters.
Description of Work: I had 3 jobs I needed to be done. . I needed the kitchen faucet to be replaced;. I had the fan in the master bedroom replaced, and drapery hardware replaced as well as some fixing of the wallboard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from ACE Handyman Services of Greater Boston
Thank you for the kind words and for your business. It was our pleasure to work for you!

Krissy E.
07/2011
4.0
handyman service
  + -1 more
They did a great job. They were easy to work with.
Description of Work: They did some handyman work for me.

Rating CategoryRating out of 5
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$100

Richard L.
06/2011
5.0
handyman service
  + -1 more
Was having trouble with my wall air conditioner tilting inward and dripping water on the floor. I contacted Handyman Matters through Angie's List and Bob called me back a few hours later. He was very nice on the phone and we scheduled Bruce to come by a week later first thing in the morning. Bruce showed up on time and quickly resolved the problem. The quality of the work was excellent and Bruce was very professional in all respects.
Description of Work: Adjusted air conditioner sleeve

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from ACE Handyman Services of Greater Boston
Thank you for the opportunity to serve you, it was our pleasure.

Michelle M.
05/2011
1.0
handyman service
  + -1 more
Bob was very friendly over the phone initially. However, on 2 seperate occasions I had appointments set up to do the work, and on both occasions, no one showed up. I did not receive any communication from them regarding this, and had to call their answering service to let them know no one had shown up. Both times I received a call later from Bob with the exact same excuse; someone was sick and they "did not get around to cancelling my appointment" and that it "fell through the cracks". If it had happened just once that would be a different story, but in both instances I left work early to meet them (as Bob was not as flexible with availability as I would have liked). After the last message from Bob stating that he would call me the following Monday to reschedule, I never heard from him. This company doesn not respect potential customers or their time, and their behaviour is extremely unprofessional. I have since used someone else who has done the work beautifully for me without hassle.
Description of Work: I was looking to repair my bathroom ceiling after water damage from the unit above mine. I needed the area replastered, textured and repainted.

Rating CategoryRating out of 5
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Rita G.
04/2011
5.0
handyman service
  + -1 more
They were great, and charge only $75.00, they were on time, he was there for on an hour and a half and solved a big problem for us.
Description of Work: We had a interested problem with our refrigerator because it would not fit the designated space. He had to remove cabintery trim and sand down the wall becaue refrigerator came bowed outside, he removed the trim, sand the wall down, and put the trim back on for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ACE Handyman Services of Greater Boston
Thank you for your business, it was our pleasure to serve you.

ALYSSA B.
03/2011
5.0
handyman service
  + -1 more
Pretty good. Bob came out to deal with our problematic bathroom shortly after I contacted him. I'd actually collected estimates to redo the guest bathroom about a year earlier but the costs were huge. Nobody listened to what I asked for - they pushed these elaborate renovations. Bob gathered my requirements, made a few suggestions and we were in business. The reno was a little complicated because it started about two weeks after I returned to work from maternity leave and our baby started daycare. We were nervous about dust and fumes - but with some guidance and extra care (from Bob's team) we didn't have any problems. The bathroom was tiny so I think it was primarily a solo job. Our worker was quick, the work happened on time (about five days) and on budget (within about $25 of our actual estimate). I'm very pleased with the final product - it looks 1000% better than before and really for a very reasonable price.
Description of Work: Demo old bathroom tile on wall, floor and ceiling. Demo old vanity, sink and mirror - preserve toilet and lighting. Install new drywall on walls and ceiling. Install new tile on the floor. Install new vanity sink. Reuse old toilet and light fixture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Contact information

401 Lowell St Ste 2, Lexington, MA 02420

http://www.acehandymanservices.com

Licensing

Bonded

Insured

Licensed*

Trade License Number
148962
Trade License Locale
Massachusetts
Trade License Authority
Massachusetts: Home Improvement
Trade License Expiration
11/08/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Handyman Services,
Finished Carpentry and Woodworking,
Doors,
Interior Painting,
Drywall,
Ceramic Tile,
Windows,
Electrical,
Plumbing,
Lighting,
General Remodeling,
Unfinished Carpentry

FAQ

ACE Handyman Services of Greater Boston is currently rated 4.6 overall out of 5.
ACE Handyman Services of Greater Boston accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, ACE Handyman Services of Greater Boston offers free project estimates.
Yes, ACE Handyman Services of Greater Boston offers eco-friendly accreditations.
Yes, ACE Handyman Services of Greater Boston offers a 10% senior discount.
No, ACE Handyman Services of Greater Boston does not offer emergency services.
Yes, ACE Handyman Services of Greater Boston offers warranties.
ACE Handyman Services of Greater Boston offers the following services: Remodeling – General & Bathroom. Doors & Windows. Carpentry. Drywall Installation & Repair. Flooring Installation & Repair. Interior & Exterior Painting & Staining. Ice & Water Damage. Seasonal Services.
Plumbing. Electrical. Landscaping.

Contact information

401 Lowell St Ste 2, Lexington, MA 02420

http://www.acehandymanservices.com