They use to be run by somebody that I knew and they were sold out. So last year I noticed that their service didn't seem to be as prompt and they weren't on time so I'm actually considering looking for somebody new this year. They left my room with the furnace covered in soot and stuff. So I probably didn't have the best experience after the fact. What apparently happened was the owner got very ill and he couldn't manage anymore.
Description of Work: I used Tuttle Heating Oil Services to do furnace cleaning in one of my rental properties.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0
$150
Carolyn D.
11/2011
1.0
heating & air conditioning/hvac
 + -1 more
They came to service the water heater, but it still leaked after the service. Then they fixed the leak but he said he might still have to adjust the pressure. Then I made an appoitnment to have the come adjust the pressure. I confirmed the day before that they would be there at 8am sharp, because I'd be coming in from out of town and had to work. They assured me they'd be there at 8. I waited in my car until they came at 10 am. They didn't bother to call and tell me they'd be late, and I couldn't get anyone to return my call for nearly 2 hours. They said the pressure was then fine; I just had a faulty valve.
Description of Work: Serviced the water heater to fix a leak and then adjust the pressure. They returned several times to complete the work.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$400
David H.
02/2004
3.0
heating & air conditioning/hvac
 + -1 more
HE DOES GOOD WORK AS FAR AS TECHNICAL SKILLS, BUT LACKS CUSTOMER SERVICE SKILLS. HE WAS RUDE AND WOULD CUT YOU OFF WHEN SPEAKING TO HIM. HE LEFT SOME JUMPER CABLES CONNECTED TO THE FURNACE AND IT CAUSED THE FURNACE TO RUN CONTINUOUSLY AND WOULD NOT RESPOND TO THE THERMOSTAT. IT GOT UP TO 80 DEGREES BEFORE WE CALLED ANOTHER SERVICE CONTRACTOR.
Description of Work: HE REPLACED TWO OLD COPPER OIL LINES WITH THE NEW PVC PIPES.
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Service Categories
Heating and Air Conditioning
FAQ
TUTTLE HEATING OIL SERVICE is currently rated 2.3 overall out of 5.
No, TUTTLE HEATING OIL SERVICE does not offer free project estimates.
No, TUTTLE HEATING OIL SERVICE does not offer eco-friendly accreditations.
No, TUTTLE HEATING OIL SERVICE does not offer a senior discount.
No, TUTTLE HEATING OIL SERVICE does not offer emergency services.
No, TUTTLE HEATING OIL SERVICE does not offer warranties.