Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Black Bear Coatings & Concrete

Decorative Concrete, Epoxy Flooring, Concrete Pouring and Repair

About us

We Install and Repair a Wide Variety Industry-Compliant Concrete Flooring and Coatings. Certified Contractors Serving All of New England for Over 10 Years.

Business highlights

21 years of trusted experience

Services we offer

We are concrete and coating specialists; we install epoxy floors, decorative coatings, and polished concrete – as well as resurface and repair exterior concrete.

Services we don't offer

We do NOT pour or place concrete

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
PayPal

Photos of past projects

Reviews

4.810 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
20%
3
0%
2
0%
1
10%


Rating CategoryRating out of 5
quality
5.0
value
4.6
professionalism
4.9
responsiveness
4.7
punctuality
4.9
Showing 1-10 of 10 reviews

John S.
01/2018
5.0
epoxy flooring
  + -1 more
I've been meaning to post this for about a year. Got a few coats for a 1100 square foot basement apartment floor. They came in around $8000, which was the middle quote, for a 2-tone copper floor. After the first application, I had a number of marks - which they attributed to "out-gassing" - essentially blaming the poor quality of the foundation. I checked with the manufacturer of the product and this claim was not actually unfounded. However, I still wasn't satisfied given the financial outlay and the final result. To their credit, they came and redid the floor within 96 hours. I can't imagine they made a dime on the job after materials and labor were paid twice. Regardless, they stood behind the product, the application, and my satisfaction. I would highly recommend them based on all of those factors. The floor is amazing. very unique copper. probably not a good investment in a rental property, but **** it's unique and they proved themselves to be a class act.
Description of Work: Epoxy floor coating for a basement apartment.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Barbara W.
06/2014
5.0
stamped concrete
  + -1 more
The floor is the age of the house - 50+ years. It was in poor condition with spalling but no big cracks. I'd wanted to do something with it for years but couldn't bring myself to do a do it yourself epoxy job. When I came across Black Bear on Angie's List I was contacted them for a quote. Justin provided the quote. He was prompt, businesslike, more than wiling to answer my questions and answered a few remaining questions via email. John and crew performed the job during the week I asked that it be done because I was home on vacation and had stuff from the garage scattered around inside and outside of the house. The floor was ground and the various layers of bonding, epoxy and grit for traction was applied over 3-4 day period. The floor came out so beautiful when it was done. Black Bear also offered to finish off the apron at the entrance to the garage. John and his crew came back the next week when the weather was better to complete that work and it's also looking good. The toughest part of the whole process was cleaning off the floor of the garage so the work could be done. But it was worth the effort. I'm very happy with the outcome and the process. I've seen the water beading up instead of soaking into the concrete floor. And it will be much easier to keep it clean in the future. I'm glad I waited until I found Black Bear to have the work done. A positive experience and a good looking outcome.
Description of Work: Black Bear applied epoxy to my single car garage floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Gregor I.
12/2013
5.0
stamped concrete, epoxy flooring
  + 0 more
Turned out beautiful, my wife is thrilled. It took long than if we had just done tile everywhere but we were told before hand and it was well worth it. After doing a Cost Benefit Analysis you can't beat what they were able to accomplish for the price.
Description of Work: Black Bear did my Master Bath floor (20x50) & Master Shower (10x10) floors and walls.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Maria R.
09/2013
4.0
stamped concrete, epoxy flooring
  + 0 more
We did not hire this company because the work was cost prohibitive on our budget. So I can not comment on the quality of the work that Black Bear provides. The quote took a little longer to get than he said, but it did not matter in the end.
Description of Work: The owner met with us and went over our options for an epoxy coating to be applied to our relatively small basement (we have a Cape style house - the basement is less than 700 sf).

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

$4,832

James K.
07/2013
4.0
stamped concrete, concrete repair
  + 0 more
This is an update to a review I posted early in 2013. My initial interaction with Justin was to get a setup an appointment to have Justin come look at my basement floor, garage floor and concrete pool deck. He was obviously knowledgable in this area and he was a pleasure to deal with. There was some miscommunication that occurred for a while, but we were able to get that worked out and eventually I got my job scheduled. Once the job was in the calendar, everything went great. His crew was very nice and kept everything clean despite it being a messy procedure (concrete grinding, etc.). The end result is beautiful. I will be contacting him soon to look at redoing my stamped concrete patio. There is no middle ground for ratings, but if there were, I would give them an A- only for the initialize problems of getting the job scheduled.
Description of Work: 750 square foot concrete overlay n basement floor

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$6,200

Marcus J.
07/2013
5.0
stamped concrete
  + -1 more
They were on time, thorough and very professional. They followed up to ensure we were happy with the work. I would highly recommend them.
Description of Work: Applied about 500 sq feet. of new epoxy in our basement floor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Michael B.
05/2013
5.0
epoxy flooring
  + -1 more
John and his two workers ground the concrete gragare floor, patched spots on the floor in need of repair, applied the epoxy cememte coating, the fleck color coating, and then the two top coats. Very little dust. Three day job; they took the time to do it right. the final result looks great.
Description of Work: Epoxy gargage flooring system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Jef M.
04/2013
1.0
stamped concrete
  + -1 more
Do not know about the qulaity of work but based upon the experience of trying to obtain an estimate would not recommend.
Description of Work: Scheduled appointment for estimate on a Saturday morning and received a phone call to reschedule for later in the afternoon, which we accomodated. Approximatley an hour and half after re-scheduled time, we made a phone call and were informed that it would only be another five minutes. Never showed up for estimate or provided estimate after resheduling to accomodate the needs of the estimator.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Black Bear Coatings & Concrete
Hi [member name removed], I hope this email finds you well. I am writing to contact you regarding your recent review of my company. It appears that there seems to have been a misunderstanding with your project. I emailed you an estimate on Monday, March 25th. I have copied the original email below, and also re-attached your proposal to this email. Further, I have included photos of your backyard I took while reviewing the project in your backyard that are time stamped. While I wish you would have reached out to me first before submitting your review, I can understand your frustration. I apologize for not following up and making it seem like there was no further communication on my end. I incorrectly assumed you were not interested after the scheduling mishap. As far as your project is concerned, if you still have not had the work done my offer of the 10% discount still stands. If you have already completed the work please accept my apology for the scheduling mishap and for you not receiving our original estimate. I assure you this is not how our company does business or treats clients. Talk soon, Justin ---------- Original message ---------- From: "Justin D. Tousignant" Date: Mon, Mar 25, 2013 at 5:41 AM Subject: New Concrete Patio: REMOVED FOR PRIVACY To:al-1279478@emailrouter.angieslist.com Hi [member name removed] Thanks for being so understanding about Satuday's appointment. It ended up taking me almost 2.5 hrs to get there. I didn't arrive until about 5 PM. I assure you this is not how we typically handle business, and as a courtesy I will discount any project you move forward with by 10%. Your estimate is attached to this email. I have a general idea of what you're looking to have done from the outline you spray painted in the grass. For the new concrete patio, we would prep, install, stamp, color (integral, highlight, and low-light colorants), stain and seal for the price I have quoted. Once you have had a chance to review, please let me know if you have any questions. Thanks again for the opportunity to provide you with pricing. I realize there are many contractors to choose from and appreciate the opportunity. I look forward to working with you. Best, -Justin (Please confirm receipt of this email)

Betty S.
11/2012
5.0
stamped concrete, concrete repair, epoxy flooring
  + 1 more
This is one of the best experiences we have had with a contractor. Within a very short time from my initial phone call, Justin called to discuss our project. It was definitely something they could do, and we set up an appointment for an estimate. Justin was right on time, and he examined the garage floor thoroughly. He then told us what needed to be done and just how Black Bear would go about doing it. He said that John, the Owner, would be doing the work with his assistants which we were very pleased to hear. Justin gave us a written estimate. It was left that we would call if we decided to have the work done. We decided to go through with this project; we called Black Bear and John got right back to us. He set a date and time and explained that it would take 4 days - first visit would be much longer than the other three. Everything went exactly as it was explained to us without a hitch. We have never had a contractor who came in such a timely manner, explained every single step thoroughly, and answered all of our questions every day. It was the best experience we have had with a contractor in our many years as home owners. We would highly recommend Black Bear Coatings & Concrete because their work is very high quality. It was a pleasure to do business with them. Betty and Darrell Simino
Description of Work: Day 1 - Sanded the floor and took it down about 1/8" - the floor had to "breathe" for the rest of the day Day 2 - Applied a sealer coat Day 3 - Applied the color coat and added an anti-skid ingredient Day 4 - Applied the final Epoxy Coat

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Tina S.
11/2011
5.0
stamped concrete
  + -1 more
All the contact I've had with them is positive, if something comes up he calls me. He let me know my garage job would be delayed a day and a half because of the coolness of the weather. When I asked for the proposals even with any changes I asked for they do them right away. Even if there is a glitch and they can't make it they call right away and let me know which is a huge deal I think. Everything they do they let me know what's going on. They are doing the poxy in my garage and fixing hardscape another company didn't finish. They will be back in the spring.
Description of Work: Black Bear Painting Co is doing work for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

    Contact information

    488 Main St, Leominster, MA 01453

    https://www.blackbearconcrete.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 3:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Decorative Concrete,
    Epoxy Flooring,
    Concrete Pouring and Repair

    FAQ

    Black Bear Coatings & Concrete is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 3:00 PM

    Black Bear Coatings & Concrete accepts the following forms of payment: Check,PayPal
    Yes, Black Bear Coatings & Concrete offers free project estimates.
    Yes, Black Bear Coatings & Concrete offers eco-friendly accreditations.
    No, Black Bear Coatings & Concrete does not offer a senior discount.
    No, Black Bear Coatings & Concrete does not offer emergency services.
    Yes, Black Bear Coatings & Concrete offers warranties.
    Black Bear Coatings & Concrete offers the following services: We are concrete and coating specialists; we install epoxy floors, decorative coatings, and polished concrete – as well as resurface and repair exterior concrete.
    We do NOT pour or place concrete

    Contact information

    488 Main St, Leominster, MA 01453

    https://www.blackbearconcrete.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 3:00 PM