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BROTHERS PLUMBING HEATING & A/C INC

Heating and Air Conditioning, Plumbing, Water Heaters,

About us

SEE WEBSITE FOR ADDITIONAL SERVICES OFFERED.

Services we offer

PLUMBING SERVICE CONTRACTS INCLUDING WALK THROUGH INSPECTION OF COMPLETE PLUMBING SYSTEM, HEATING SYSTEM SERVICE CONTRACTS (ANNUAL SERVICE AND START UP), AIR CONDITIONING SERVICE CONTRACTS (ANNUAL SERVICE AND START UP), HEATING SYSTEM MAINTENANCE, REPAIRS, REPLACEMENT AND INSTALLATION, AIR CONDITIONING SYSTEM MAINTENANCE, REPAIRS, REPLACEMENT AND INSTALLATION, OIL BURNER CLEANING, MAINTENANCE, REPAIR AND REPLACEMENT, & GAS BURNER CLEANING, MAINTENANCE, REPAIR AND REPLACEMENT

Reviews

4.98 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
13%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.6
punctuality
4.6
Showing 1-8 of 8 reviews

Greg F.
05/2015
4.0
heating & air conditioning/hvac, plumbing
  + 0 more
For the most part these guys did a good job. They came to the rescue when our Navien on demand boiler failed in Feb '14 right after we'd bought the house. However, they also sold us a service contract that they never followed up on. It's been a bit strange, they were very responsive through about July of '14 when they helped me complete a minor remodeling project with some finish electrical work -they even returned at no charge when one of the outlets wasn't working. Since I did the rough-in, I was surprised that they didn't bill me. Since then, however, they've been completely dark. We had another issue with out boiler this past winter and had to work with another heating/plumbing service to resolve. Really nice guys, and they do great work, but based on the lack of responsiveness and zero follow up on the boiler maintenance contract I can't recommend them.
Description of Work: On-Demand Boiler Service, Electrical Installation and Service

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
2.0

$1,000

Lance M.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
These guys did an awesome job. They were very professional, always on time. The money was exactly what they said it would be. I can't say enough about these guys.
Description of Work: I changed over from an oil heating furnace to a propane heating furnace. They took out the oil burner and put in the propane burner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joris W.
11/2010
5.0
heating & air conditioning/hvac
  + -1 more
They struck me as very professional. They offered a five year warranty on their work and gave me a competitive quote. I was quite pleased and I would definitely use them again. They were excellent.
Description of Work: Brothers Plumbing Heating & A/C Inc. gave me an estimate, a couple of years ago. The estimate was for replacement of a part in the water heater.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan R.
01/2010
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
They seemed very knowledgeable and they answered a lot of my questions. The price was not the cheapest, but they recommended a good system. They are local.
Description of Work: Brothers Plumbing Heating & A/C Inc installed our furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Judy S.
01/2009
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
They worked in a quick manner and knew what they had to do. The price was good and the product is too. They came when they said they would and finished early then they thought. They cleaned up nicely.
Description of Work: They installed a new furnace and hot water and disposed of the old.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Betsy H.
12/2008
5.0
heating & air conditioning/hvac
  + -1 more
I would highly recommend Brothers Plumbing & Heating. Their pricing was very competitive and they delivered a prompt and professional product. Ours was a big job and they delivered on all fronts, on time and on budget. They were a pleasure to work with.
Description of Work: Replaced oil boiler system with new gas boiler and superstor. Moved heating system to new location.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Douglas D.
11/2008
5.0
heating & air conditioning/hvac
  + -1 more
Our old steam boiler (dating from the late 50's) was on its last legs and I decided to replace it. We got bids from a number of contractors. The Brothers' folks were punctual coming to inspect the old boiler. Their bid was not the lowest but it was very competitive. They came to replace the boiler when scheduled and they finished the job on time. I have run the new boiler for one entire winter and we have been running it for the first few weeks of a second season. So far no problems which is nice...(The old boiler tended to crap out on the coldest possible days). I think the Brothers folks were great. Punctual, reasonable price, competent.
Description of Work: Removed old steam boiler. Replaced with new steam boiler. Got new boiler up and running. Disposed of old boiler.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

MARY N.
10/2007
5.0
plumbing
  + -1 more
I called American Home Warranty to have them get me a contractor to fix my leak. I called on a Friday and they sent Brother's out to me Monday. It was not an emergency situation since I could get it turned off. Brother's called me Monday morning and was pleasant. He worked with me on the time and got someone out that day. They were very professional and Dave did a great job. Though it didn't apply to me since I had a deductible to pay, they did tell me that they have a flat charge for everything. They don't change their rates according the zip code or the expensive area you live in.
Description of Work: Brother's replaced a valve on my washing machine that was leaking. It took one man just under an hour. The price reflects a deductible I pay through my home warranty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

    Contact information

    321 S Broadway, Lawrence, MA 01843

    www.brothersphac.com

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Plumbing,
    Water Heaters,
    Drain Cleaning

    FAQ

    BROTHERS PLUMBING HEATING & A/C INC is currently rated 4.9 overall out of 5.
    No, BROTHERS PLUMBING HEATING & A/C INC does not offer free project estimates.
    No, BROTHERS PLUMBING HEATING & A/C INC does not offer eco-friendly accreditations.
    No, BROTHERS PLUMBING HEATING & A/C INC does not offer a senior discount.
    No, BROTHERS PLUMBING HEATING & A/C INC does not offer emergency services.
    No, BROTHERS PLUMBING HEATING & A/C INC does not offer warranties.
    BROTHERS PLUMBING HEATING & A/C INC offers the following services: PLUMBING SERVICE CONTRACTS INCLUDING WALK THROUGH INSPECTION OF COMPLETE PLUMBING SYSTEM, HEATING SYSTEM SERVICE CONTRACTS (ANNUAL SERVICE AND START UP), AIR CONDITIONING SERVICE CONTRACTS (ANNUAL SERVICE AND START UP), HEATING SYSTEM MAINTENANCE, REPAIRS, REPLACEMENT AND INSTALLATION, AIR CONDITIONING SYSTEM MAINTENANCE, REPAIRS, REPLACEMENT AND INSTALLATION, OIL BURNER CLEANING, MAINTENANCE, REPAIR AND REPLACEMENT, & GAS BURNER CLEANING, MAINTENANCE, REPAIR AND REPLACEMENT

    Contact information

    321 S Broadway, Lawrence, MA 01843

    www.brothersphac.com