Design and fabricate new stained glass leaded windows. Repair old or new leaded glass windows and panels. COST DETERMINED BY THE JOB. PROVIDE WRITTEN JOB PROPOSAL SPECIFYING WORK NEEDED AND COST. NO TRAVEL CHARGES.
Business highlights
29 years of trusted experience
Services we offer
REPAIRING AND RESTORING STAINED GLASS WINDOWS, DESIGN AND BUILD NEW WINDOWS, SPECIALIZE IN LEADED GLASS WINDOWS AND PANELS.
Services we don't offer
DO NOT REPLACE NORMAL CLEAR GLASS WINDOWS. DO NOT REPAIR COPPER FOIL LAMP SHADES OR SUNCATCHER PANELS
I want the members to know that I was really impressed with the level of skill and craftmanship displayed by this artist. I asked quite a few questions and I would give him a high grade on his professionalism.
Description of Work: I went in to the store, talked to the Stain Glass artist (creater and repair person), and looked at his work. I had seen his work at a church.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
Yes, I recommend this pro
Rodney A.
01/2012
1.0
glass repair, replacement windows
+ 0 more
I first called Michael at his shop in late November when my lead glass broke but he was gone on a family emergency and was not able to reach him until early December. I completely understand family emergencies so I waited until his return. He came to my house looked at the glass and told me he would be sending me an estimate of charges via mail. I waited two weeks for the estimate but it didn't arrive, I called and left him messages but he would not return my calls. Finally he called me and was upset at the number of messages I have left him and proceeded to scold me. Two days later I got his estimate of expenses and he was charging me more than $1400 for the repairs. Thankfully, I found another person on Angie's List who did a fantastic job for only $500.00. In conclusion, this guy is a rip-off artist who does not have any respect for his potential customers, not responsible and highly overpriced.
Description of Work: Repair broken lead glass window and also repair & clean a cracked stain glass window.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from STAINED GLASS WORKS
I regret that the member and myself were unable to communicate better. I did have a death in my family which was important to me and required multiple visits to St Louis. I was unable to give him the attention he wanted, including responding to telephone calls made on Sunday and Monday when I was closed and for which I was chastised. My repair proposals gave the member 3 options. One in situ repair of a window at $ 350, when the weather improved, or $ 750 if I removed it and repaired it more extensively in studio. The other window could only be properly repaired and cleaned and reconditioned as he requested, by removing it and repairing it in studio. This 2nd floor window was priced at $ 1025.00, parts and labor. It had broken glass, deteriorating old lead came, leaching of weatherproofing cement and years of paint on the 2nd floor outside surface. In situ repairs of leaded glass windows cause some damage to the lead came and integrity of the stained glass window. In my judgement, those 3 options were the best service I could offer him. I have reviewed my photos and notes after reading the member's comments. I don't think I would have done anything differently given the circumstances, other than to say that I am sorry he was dissatisfied with my response time and my judgement on the proper repair method for the two windows.
Anne L.
04/2009
5.0
glass repair
+ -1 more
Michael's new location in West Roxbury is easy to find and spacious. He worked with us to restore our beautiful old window. He took it out and brought it back looking as good a new! Highly professional and quality work.
Description of Work: Restoration of Stained Glass Window
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
JEN S.
06/2007
5.0
glass repair
+ -1 more
Fantastic. Michael and his assistant are very pleasant to work with and helped us come to rest on a design for a front window. He came out to our house twice to measure and really helped us find colors that went well with our house. I couldn't be more pleased with how the project went and the great value that has been added to our home by the addition of a striking stained glass window.
Description of Work: Michael helped me design, and then created a stained glass window for my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$775
HOLLY C.
10/2006
5.0
glass repair
+ -1 more
This shop is a real gem, a great workshop, and a joy to work with. I brought a pattern from a bookcase and a picture, and from that Michael created a window design to fit. He is knowledgeable, patient, and personable, and we quickly worked out the dimensions of the window. We then spent some time finding the right clear glass and he shared samples with us. We picked a wavy look that went with the age of the house, and when finished and installed, the window looks like it belonged all along. We have been delighted with the process and highly recommend this place for new windows or repairs.
Description of Work: Create a custom bevel glass window for an interior opening about 24" x 36".
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Glass and Mirrors,
Windows
FAQ
STAINED GLASS WORKS is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: Closed
Saturday: Closed
STAINED GLASS WORKS accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, STAINED GLASS WORKS offers free project estimates.
No, STAINED GLASS WORKS does not offer eco-friendly accreditations.
No, STAINED GLASS WORKS does not offer a senior discount.
No, STAINED GLASS WORKS does not offer emergency services.
Yes, STAINED GLASS WORKS offers warranties.
STAINED GLASS WORKS offers the following services: REPAIRING AND RESTORING STAINED GLASS WINDOWS, DESIGN AND BUILD NEW WINDOWS, SPECIALIZE IN LEADED GLASS WINDOWS AND PANELS.
DO NOT REPLACE NORMAL CLEAR GLASS WINDOWS. DO NOT REPAIR COPPER FOIL LAMP SHADES OR SUNCATCHER PANELS