CLEAR WATER INDUSTRIES

Mark showed up, diagnosed the problem in minutes, and had it repaired and back together within an hour. Yes, I was lucky in that the problem was a fallen float and wires and nothing more serious... I know all such events won't end up so happily for folks, but Clear Water's response through Mark was first class. Before leaving, he suggested other work that could be done to improve the system when the weather warms up. I know enough about what he proposed to know his suggestions were appropriate... that he wasn't just proposing unnecessary work to keep the business going. I'm quite sure I'll have the company back in the spring to do that work.

See the review under D.F. Clark. These companies work jointly together.

We live on a long driveway shared by four houses. Our individual sewer pipes converge together and ultimately connect to town sewer. The driveway is long enough to warrant four manholes. We smelled a strong odor of sewage and noticed fluid bubbling around one of the manhole covers. Clear Water/DF Clark was highly recommended to me by a friend who is a civil engineer specializing in wastewater treatment. They responded within a few hours to take care of the problem. The workers showed my husband the problem in the manhole and explained what had happened (in language he could understand). Following this, Clear Water and my civil engineer friend consulted with each other and recommended that we have a diagnostic procedure where they snake a camera through the entire line (s) to be sure there were no other problems in the system. From the receptionist who answered the phone to the men who performed the work as well as the president (David Clark), we found the company to be efficient,courteous, sympathetic, professional and very responsive. Upon my request, the president of the company wrote up a page long detailed description of the work done and the findings. Since we all split the cost, I wanted my neighbors to get the information accurately. I really appreciated the extra effort it took to write this up for us. We were charged exactly what was quoted. I'm not entirely clear about what differentiates Clear Water Industries from DF Clark - they appear to be divisions of the same company. I would use this company again and recommend them in a heartbeat.

They were very good. Very knowledgeable and pleasant. They were careful to keep the house clean.